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hep_b13

HELP- 2 Step Verification going to old phone number!

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Hi there really hoping someone can help me out with this..

I've recently returned to using Evernote after many months and am unable to login to web or phone version because 2 step verification is set up to a phone number I no longer use..

I can't locate any backup codes but I can get into the desktop app on my macbook..

Please help! how can I get around this? I've got some important work to do! :o

 

 

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8 hours ago, hep_b13 said:

Hi there really hoping someone can help me out with this..

I've recently returned to using Evernote after many months and am unable to login to web or phone version because 2 step verification is set up to a phone number I no longer use..

I can't locate any backup codes but I can get into the desktop app on my macbook..

Please help! how can I get around this? I've got some important work to do! :o

 

 

Try going to the web version and click the drop down next to your user name and select Account Settings - Security Summary.  Not sure, but phone number may be in there.

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