Jump to content
tavor

Note "too large to sync" notification

Recommended Posts

I have a large note (~9MB) in a shared notebook. One of the people with access to this shared notebook receives the following message repeatedly in the EN iOS app.

"Note cannot be synced" "The note [note title] in [shared notebook name] is too large to sync. Edit the note to reduce its size."

I created the shared notebook and added the note to the shared notebook via my account, and I do not receive this message in the EN apps I use - Windows and Android.

Is there any way to resolve this issue apart from shrinking the note or removing it from the shared notebook?

Share this post


Link to post
25 minutes ago, tavor said:

I have a large note (~9MB) in a shared notebook. One of the people with access to this shared notebook receives the following message repeatedly in the EN iOS app.

That doesn't seem large for a note, and I haven't seen that error message

Your sharee shouldn't have a problem syncing or viewing the note.  
Size limits would apply with editing; for example if they tried to duplicate the note into their own notebook

Share this post


Link to post

Sounds more like they have a problem with available storage space in their device.  There's no way to fix the message without doing something with that note - is shrinkage a problem?

Share this post


Link to post

I asked about storage, but the person has 2GB free on the iPhone.

Share this post


Link to post

Hmmn.  Short term work-around,  make the note public so it will open (v-e-r-y   s-l-o-w-l-y)* in a browser, and send this individual the link.

Longer term - talk to Support I think;  I got nothing :huh:

* 9MB is a big web page...

Share this post


Link to post

Mystery solved. There were multiple attachments, and I only noticed the first one, which was 9MB. In total, the attachments exceeded 25MB.

  • Like 1

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...