BayRidge 1 Posted June 21, 2017 Share Posted June 21, 2017 I'm getting and error trying to reinstall after an update failed. Tried to get previous version but after asking for it SIX times in chat, they still won't tell me where previous versions downloads are, if there are any. Link to comment
Level 5* CalS 5,280 Posted June 21, 2017 Level 5* Share Posted June 21, 2017 Could try using revouninstall to completely remove the program and then try to install again. 6 minutes ago, BayRidge said: they still won't tell me where previous versions downloads are http://filehippo.com/download_evernote/ Link to comment
BayRidge 1 Posted June 21, 2017 Author Share Posted June 21, 2017 Went back a couple of versions and still getting that error. Don't understand it. I am able to install other programs, never had a problem and now Evernote is telling me they have a bug and to be patient. I don't see anyone else with this problem so don't know if the are yanking my chain or what. I think I better back up my stuff just in case. Love Ebernote but their support really sucks. Hate the chat, tickets take days to get solutions with the back and forth BS. I'm never, ever buying another thing that doesn't have phone support. Pay them enough money for support so where the eff is it. Link to comment
Level 5* CalS 5,280 Posted June 21, 2017 Level 5* Share Posted June 21, 2017 37 minutes ago, BayRidge said: Went back a couple of versions and still getting that error. Don't understand it. I am able to install other programs, never had a problem and now Evernote is telling me they have a bug and to be patient. I don't see anyone else with this problem so don't know if the are yanking my chain or what. I think I better back up my stuff just in case. Love Ebernote but their support really sucks. Hate the chat, tickets take days to get solutions with the back and forth BS. I'm never, ever buying another thing that doesn't have phone support. Pay them enough money for support so where the eff is it. Did you try the revo uninstaller to completely remove the program before reinstalling? Often times that will fix these sorts of issues. Link to comment
BayRidge 1 Posted June 21, 2017 Author Share Posted June 21, 2017 Evernote has been uninstalled, it's not in task list and doesn't show up on revo list of programs, so I can't uninstall something that's not there. Link to comment
Level 5* CalS 5,280 Posted June 21, 2017 Level 5* Share Posted June 21, 2017 So it sounds like the install that failed borked the existing install. Last thing might be to go to your Program Files (86) folder and delete the Evernote folder therein, if there is one. Won't help if it is a registry thing.... Link to comment
BayRidge 1 Posted June 21, 2017 Author Share Posted June 21, 2017 Yeah, nothing there either. I've been looking at other alternatives. Link to comment
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BayRidge 1
I'm getting and error trying to reinstall after an update failed. Tried to get previous version but after asking for it SIX times in chat, they still won't tell me where previous versions downloads are, if there are any.
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