Sync issue between phone and laptop/web

[KatherineMimsl 0]

Very frustrating problem - my notes for my account refuse to sync across from desktop app and web, to my phone (OnePlus 3T). I had this problem with my old phone too and cannot for the life of me remember how I resolved it.

I'm definitely signing in using the same account. All three are definitely synced up-to-date as far as they tell me. They are also the latest updates of the respective programs. I have tried uninstalling the phone app and reinstalling but doesn't work.

Oddly it shows 2 notes which I made at some point, which have synced across at some point as they are identical to the versions on the web/desktop versions.

What on earth do I do with this?

Thanks in advance,

Katherine

[Matt W. 174]

Hello @KatherineMimsl,

Thank you for posting and welcome to the forums. 

I would like to help you further with this. To clarify, do your notes that are on your desktop appear on the Evernote website?

Along with this, are all of your notebooks the same across your devices?

 

Thanks!