dyuhas 12 Posted April 23, 2017 Share Posted April 23, 2017 I've been sending an invite to share a notebook for over a week, but it never gets to the recipient. Is this a known issue? I'm using the Mac client. Link to comment
Level 5* gazumped 11,522 Posted April 23, 2017 Level 5* Share Posted April 23, 2017 Hi. Have you had your invitee check their spam folder for the incoming email? Link to comment
dyuhas 12 Posted April 23, 2017 Author Share Posted April 23, 2017 Yep. I've sent the invite to my alternate email address. It got there. Link to comment
Level 5* gazumped 11,522 Posted April 24, 2017 Level 5* Share Posted April 24, 2017 Hmmn. It may depend on your invitee's web domain. Some mail servers have automatic filters that exclude emails from a source that seems to issue too many from one address. Since Evernote's mail server tends to put out a lot of emails, it may occasionally get blocked. Can you ask them to share a notebook with you? NB We're (mainly) users here in the Forum, not Evernote staff. You can contact Support direct if you're a paying customer or tweet them if not.. https://help.evernote.com/hc/requests/new or https://twitter.com/evernotehelps Link to comment
Level 5* DTLow 5,735 Posted April 24, 2017 Level 5* Share Posted April 24, 2017 15 hours ago, dyuhas said: I've been sending an invite to share a notebook for over a week, but it never gets to the recipient. Is this a known issue? I'm using the Mac client. How are you sending the invite? When I share a notebook, the recipient receives the invite in their Work Chat Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.