Desktop app not syncing with web database

[Joel Nisson 0]

I just installed the latest Evernote update on my Mac desktop. It has partially synced with my web-based Evernote database, but doesn't have all the notes. For example, I can search for a specific term and get 5 hits on my desktop Evernote app, but 10 hits on the web database. Also, the iOS Evernote apps on my iPhone and iPad work perfectly.

This all started when I installed the new version (6.11) today.

Any thoughts?

--Joel Nisson

 

[gazumped 11,652]

Hi.  I believe it takes a little while to update the search index - are you now seeing the same number of notes on your desktop and the web?  If not I'd suggest you contact support directly if you're a paying subscriber at https://help.evernote.com/hc/requests/new (premium subscribers can chat from the same link) - or message them on Twitter via https://twitter.com/evernotehelps