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Chantal Leonard

Evernote for Mac 6.11 GA

Idea

Hi folks,

Today we're announcing Evernote for Mac, version 6.11 GA! You can download it here.

We've posted a blog on the new Touch Bar functionality https://blog.evernote.com/blog/2017/04/11/5-cool-ways-use-touch-bar-evernote/ Please share it on social media and in other forums. 

Thanks,

Chantal and the rest of the Mac Team

--------------

Evernote for Mac 6.11

New:
Touch Bar support for the latest MacBook Pros allows quick access to key navigation and note editing commands.

Fixed:
We've fixed several issues people were having with notes:
- Search terms weren’t highlighted in notes for some searches
- Clicking on an attachment sometimes caused the note to scroll up, making it hard to open attachments
- Shift + arrow up or down did not highlight if the line above or below was blank
- Shift + enter did not create a non-bulleted line in a bulleted list
- Couldn’t delete the leftmost column in a table if the top cell is formatted
- Line breaks were unexpectedly removed after syncing some notes originally created on iPhone
- Content copied from a PDF sometimes could not be pasted into a note
- Applying Simplify Formatting to clipped notes removed returns
- If the last item in a list was blank, it disappeared when users navigated away and then back to the note
- Couldn’t remove indents from text in some notes created in earlier versions of Evernote 
- In tables, if you triple clicked to select the content and then cut, you would be unable to focus on the cell
- If you added a new checklist item in the middle of an existing checklist, one character of a checklist item might be unexpectedly deleted

 

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Are there any plans on the horizon to fix the bug where when you type in a tag with a dash, it works correctly? I have a tag "2-Next" and if I type "2-" it fills in "2-Next-", which is a new tag.

Used to work fine on the Mac (Yosemite perhaps?) but hasn't in a while. Works fine on Windows and iOS.

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2 hours ago, EdH said:

Are there any plans on the horizon to fix the bug where when you type in a tag with a dash, it works correctly? I have a tag "2-Next" and if I type "2-" it fills in "2-Next-", which is a new tag.

Used to work fine on the Mac (Yosemite perhaps?) but hasn't in a while. Works fine on Windows and iOS.

@EdH Thanks for bringing that issue up. We filed a bug with Apple about this. "29008752 NSTokenField on 10.12.1 incorrectly tokenizes with hyphen character." We're waiting on the fix so we can make the necessary fixes on our end. 

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LinkedIn "View Profile" links on business card notes are broken. They bring me to a "this profile is not available" page (see attached image). I checked several business card notes and verified the issue is widespread.

Screen Shot 2017-04-11 at 8.50.47 PM.png

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58dddcac1eaa2_2017-03-3113_34_53.png.e83b45c30681b5ba3ca7aaf87fe4c0d7.pngAgain, right after I edit an image by "Annotate this Image...", I can't change notebook by clicking the left top notebook name.

For change notebook, I should click show information, title or contents and re-try.

Your support team replies me that I should wait for second for syncing, but No, it exists forever.

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58dde36f4b8f2_2017-03-3114_04_18.gif.06e2c9db5d33d08fe549acfcbf65b4f9.gif

Again, when I add a tag, if it starts English or number, Evernote recommend similar tags that start with that character or word.

But if I want to add a tag by the Korean language, recommendation function doesn't work well.

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Again, the note adds an additional line under the last line of contents.

I thought it was fixed but no, not at all.

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When I imported note from note history, the tags are gone.

I checked the post, "How to use note history in Evernote" on Evernote general discussions, it uses to import tag too.

I hope when I import note from note history, the tags are imported together.

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I use to add pictures by drag to Evernote icon on the dock.

If I do this, Evernote makes new note windows, and I can edit their name or contents without search another place.

But nowadays, if I drag one picture, a new window pop up. But if I drag pictures to Evernote icon on the dock, notebooks are added basic notebook without showing new note windows. So I should rename files before add or must search each of notes.

I hope you guys roll back the previous function.

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There is an eternal problem with the Korean language with Evernote.

I can't change the normal font from bold or italic font during one word.

Okay, if you want to type abcdef, you just type ab(cmd+b)cd(cmd+b)ef, right?

If you do the same thing with Korean, you can't finish this.

You can change the normal font to bold or italic freely.

But NEVER GET BACK without another method.

You should press icon or press space and backspace or click the mouse.

It's very very annoying thing.

I reported this problem, and it fixed at 6.11.beta3.

I was really satisfied with it.

Because I have used Evernote since 2012 and not only I pay, but also I like this app.

But this problem repeated, and I feel terrible.

Test.mp4

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My notes with tables are messed up.  Tables show about 10 extra columns that are empty.  Clicking on any  of those columns crashes the application.

 

 

Screen Shot 2017-04-11 at 10.47.54 PM.png

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HTML format is gone

After update to 6.11 (454876), copy from web and paste to Evernote would lost some format

My usual case is below:

  1. Edit markdown in other editor (ex: Sublime text)
  2. Parse it to html (ex: Sublime text with Markdown Preview)
  3. Copy it to Evernote
  4. And I lost many of font format, color ... etc

In addition, I copy contents from common website also lost some info.

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When I copied code on Xcode or Webpage to Evernote, it missed style on this version. 

Is a Bug on this version? How can I solve it ?

Old Version:

58edbd7c78ccd_2017-04-1212_03_46.png.472e8d0d537e8d7767e6b4de5a2e33fd.png

 

This Version:

58edbd7b4cd07_2017-04-1212_04_23.png.29b9a36e72b0e6e334849d837fc8861d.png

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Crash after upgrade to 6.11GA from 6.10, purge ~/Application Support/com.evernote.* make no sense. After sign in it would crash after sync for a while.

back to 6.10 it works fine.

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16 hours ago, JRS8877 said:

The icons in the menu bar are messed up. Screenshot attached. 

Screen Shot 2017-04-11 at 2.34.37 PM.png

 + 1   58ee2f32b91f9_ScreenShot2017-04-12at15_42_21.png.7bdb78835c46c3b3eec1bc377508d4ca.png

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12 hours ago, prjna said:

Again, the note adds an additional line under the last line of contents.

I thought it was fixed but no, not at all.

Thanks for bringing this up. This is by design in the case where the note ends with a table or a full width image, and maybe a few other cases. The intent is to make sure there is a way for you to move the cursor to the end of the note. We could look at different ways of solving this problem if it is causing other issues.

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11 hours ago, prjna said:

There is an eternal problem with the Korean language with Evernote.

I can't change the normal font from bold or italic font during one word.

Okay, if you want to type abcdef, you just type ab(cmd+b)cd(cmd+b)ef, right?

If you do the same thing with Korean, you can't finish this.

You can change the normal font to bold or italic freely.

But NEVER GET BACK without another method.

You should press icon or press space and backspace or click the mouse.

It's very very annoying thing.

I reported this problem, and it fixed at 6.11.beta3.

I was really satisfied with it.

Because I have used Evernote since 2012 and not only I pay, but also I like this app.

But this problem repeated, and I feel terrible.

Test.mp4

so then you will (incorrectly) end up with abcdef  -- is that what you are saying?

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12 minutes ago, Johnathan Hebert said:

Thanks for bringing this up. This is by design in the case where the note ends with a table or a full width image, and maybe a few other cases. The intent is to make sure there is a way for you to move the cursor to the end of the note. We could look at different ways of solving this problem if it is causing other issues.

 
 
 

It also occurred on end of a bulleted list or numbered list.

And I think it is not the full-width image.

All image.

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5 minutes ago, Johnathan Hebert said:

so then you will (incorrectly) end up with abcdef  -- is that what you are saying?

Yes. If you type the Korean language, you cannot go back normal font from bold or italic font by cmd+b or cmd+i. Because Evernote automatically goes back to bold or italic font while you are typing.

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On 4/11/2017 at 11:34 PM, Chantal Leonard said:

- Applying Simplify Formatting to clipped notes removed returns

Unfortunately this is still not completely fixed, as reported in beta 4 here.

This will be the 2nd major update in a roll that eludes me. Since the introduction of the bug in 6.10 betas, I've been forced to stay with 6.9.2. Sad.

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Happy: finally removed the "spaces deleted after your type in title area" flaw.  This was ruining my typing, I was training myself to never pause afraid the prior space would be deleted.  It was actually throwing my typing off in programs outside of Evernote

Sad: Broke bullet points.  Whenever I type bullet points and insert or hit return, they disappear.  If I jump to another note and sync they sometimes return.  

This App is so complex that one fix usually breaks another part of the App.  Wish I could go back to the older simpler Evernote from 3 or 4 years ago without all the bells and whistles I never use.

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21 hours ago, VictorB said:

Happy: finally removed the "spaces deleted after your type in title area" flaw.  This was ruining my typing, I was training myself to never pause afraid the prior space would be deleted.  It was actually throwing my typing off in programs outside of Evernote

Sad: Broke bullet points.  Whenever I type bullet points and insert or hit return, they disappear.  If I jump to another note and sync they sometimes return.  

This App is so complex that one fix usually breaks another part of the App.  Wish I could go back to the older simpler Evernote from 3 or 4 years ago without all the bells and whistles I never use.

@VictorB Can you open a support ticket with us at https://www.evernote.com/SupportLogin.action ? 

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On 4/12/2017 at 3:42 AM, w.vela said:

Crash after upgrade to 6.11GA from 6.10, purge ~/Application Support/com.evernote.* make no sense. After sign in it would crash after sync for a while.

back to 6.10 it works fine.

@w.vela Can you submit your crash to us and open a support ticket? 
https://www.evernote.com/SupportLogin.action

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This update broke (or at least seems to have broken) "small capitals" font support. Was this intentional?

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My notes with table formatting (everything from mails) are broken. 

I'm usually the kind of person who love to have up-to-date software, but when it comes to Evernote I'm more than often extremely dissatisfied with updates and I almost always check if I can roll back an update. 

I've been a paying member for four years now, but I'm seriously searching for an alternative solution...

 

Skærmbillede 2017-04-13 kl. 09.33.20.png

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When I adjust Evernote window size, note contents automatically move to where the cursor exist.

I think no matter where the cursor is, notes should stay during adjustment.

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6 hours ago, Fors said:

My notes with table formatting (everything from mails) are broken. 

I'm usually the kind of person who love to have up-to-date software, but when it comes to Evernote I'm more than often extremely dissatisfied with updates and I almost always check if I can roll back an update. 

I've been a paying member for four years now, but I'm seriously searching for an alternative solution...

 

Skærmbillede 2017-04-13 kl. 09.33.20.png

@Fors Thanks for bringing this up. We're aware of this issue and we're looking to fix this as soon as possible. Keep in mind this issue is isolated to the Mac. Seeing your tables in Evernote Web or any other client should display it as expected. 

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10 minutes ago, nicolml said:

@Fors Thanks for bringing this up. We're aware of this issue and we're looking to fix this as soon as possible. Keep in mind this issue is isolated to the Mac. Seeing your tables in Evernote Web or any other client should display it as expected. 

Shouldn't this have been discovered in the betas? Why are changes being made between the betas and the final build that gets no outside testing? I didn't notice any table issues until now. Or is it a limited set of tables that are affected?

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2 minutes ago, EdH said:

Shouldn't this have been discovered in the betas? Why are changes being made between the betas and the final build that gets no outside testing? I didn't notice any table issues until now. Or is it a limited set of tables that are affected?

It looks like most of the issues are coming from tables that have been pasted in from emails or the web, but are not identified as such in the note metadata. We use clues in the note metadata to decide how to open notes and prepare them for editing, and will generally let web clips and emails render in their original form. However, these notes are not being recognized as web clips or emails, so go through different preparation steps in the editor, and that is causing the tables to render in a different way.

Ideally it would be discovered in the beta, but in this case, the particular combination of this type of note metadata and the nested table structures from some emails was not encountered by any beta users.

There was no change between the final beta and the final build that caused this issue. Any changes usually get another beta. In this case, I would expect those tables to have the same issue in the beta 4 build.

It is a limited set of tables that are affected. It will most likely be tables from an email or a website that were pasted in (not clipped or emailed in), and contain tables within tables within tables, etc.

We are working to treat these types of notes in the same way web clips and emails are treated, and that should fix the problem in the future.

I'm happy to clarify any further technical details to explain what is going on with these notes.

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On 4/12/2017 at 1:39 PM, ovo said:

When I copied code on Xcode or Webpage to Evernote, it missed style on this version. 

Is a Bug on this version? How can I solve it ?

Old Version:

58edbd7c78ccd_2017-04-1212_03_46.png.472e8d0d537e8d7767e6b4de5a2e33fd.png

 

This Version:

58edbd7b4cd07_2017-04-1212_04_23.png.29b9a36e72b0e6e334849d837fc8861d.png

I have same problem with codes too. The code block is completely messed up. And indents are gone. 

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When the sidebar is collapsed, right-clicking on Trash does not allow me to empty it, when the sidebar is expanded, I can right-click on it to empty it. This appears to be new to the GA release.

58efa16f038e2_Napkin204-13-1712_01_58PM.thumb.png.13375bd4b82141de9618e69f6aae16f8.png

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Is there no crash log uploaded from my current account?

Just sign in with my account and after sync for a while, it crashed and gave me no time to do anything. and I cannot open activity log before it crashed.

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+1 on the Table Issue :(

Just filed a Ticket (#2071317) prior to coming on here:

Quote

Copy Pasting Tables Into Evernote Loses Formatting (from any source, HTML or Google Spreadsheets)

Format of Table Column Size, Font Size, Background Color are not following through -- they automatically get adjusted to the default white background and text size on Evernote.

 

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6 hours ago, EdH said:

Shouldn't this have been discovered in the betas? Why are changes being made between the betas and the final build that gets no outside testing? I didn't notice any table issues until now. Or is it a limited set of tables that are affected?

It was discovered in the betas, and flagged in the threads for both betas 3 and 4.

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6 hours ago, Johnathan Hebert said:

Ideally it would be discovered in the beta, but in this case, the particular combination of this type of note metadata and the nested table structures from some emails was not encountered by any beta users.

This is not true. I brought this issue up in both the beta 3 and 4 threads, with screenshots:

https://discussion.evernote.com/topic/105088-evernote-for-mac-611-beta-3-released/?do=findComment&comment=460483

https://discussion.evernote.com/topic/105258-evernote-for-mac-611-beta-4-released/?do=findComment&comment=461740

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4 minutes ago, doonyakka said:

It was discovered in the betas, and flagged in the threads for both betas 3 and 4.

There were problems with tables discovered in earlier betas, and although the symptoms are very similar -- "tables look wrong" -- the cause of those problems were fixed, but the underlying cause of the problems reported here is a different. I tried to clarify in my earlier comment, but if you believe the underlying cause is the same, please let me know.

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2 minutes ago, Johnathan Hebert said:

There were problems with tables discovered in earlier betas, and although the symptoms are very similar -- "tables look wrong" -- the cause of those problems were fixed, but the underlying cause of the problems reported here is a different. I tried to clarify in my earlier comment, but if you believe the underlying cause is the same, please let me know.

I'm seeing this problem with clipped emails, and even emails I forward to my Evernote email address appear scrunched (though not as severely as clipped emails).

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2 minutes ago, doonyakka said:

I understand those issues were reported, and the reason for those notes appearing that way seemed to have been fixed, at least in some cases here,

There are several reasons the tables can be rendered that way, and having the note export would allow us to know for sure, but we did make a fix that looks for the note source to indicate it is a web clip or email, and then attempt to render it in its original form. However, even with that fix in place, some users will simply copy and paste an email, receipt or web clip into a note, and then the note source would unfortunately not identify it as a web clip or email.

We are working on a fix to additionally recognize these pasted notes as web clips or emails when appropriate, and that should fix the problem for a majority of these cases. That fix should ship in the next update.

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3 minutes ago, doonyakka said:

I'm seeing this problem with clipped emails, and even emails I forward to my Evernote email address appear scrunched (though not as severely as clipped emails).

Thanks for the update. If you could provide some of those notes to support, I will take a look at them and try to diagnose the issue and schedule a fix as soon as possible.

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4 minutes ago, Johnathan Hebert said:

Thanks for the update. If you could provide some of those notes to support, I will take a look at them and try to diagnose the issue and schedule a fix as soon as possible.

Ok, I've done that. The support ticket is #2071343.

Thanks.

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21 minutes ago, Johnathan Hebert said:

Got it, thank you.

Hi, I have looked at the files you submitted, and have made notes on the ticket. Customer support should update you, and we will figure out what is going on. When I fully understand it, I will try to post a summary here for others.

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Just updated and found an issue.  I raised a ticket, but wanted to see if anyone else is facing the same issue:  When I edit a note and navigate away from it, the note is going blank.  The info is still there on mobile and web, but it's blank on the Mac app.  This has happened before to me after an upgrade.  Ugh,  I don't want to use OneNote...

support ticket 2071398.png

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Em 2017-4-13 at 11:04, Johnathan Hebert disse:

It looks like most of the issues are coming from tables that have been pasted in from emails or the web, but are not identified as such in the note metadata. We use clues in the note metadata to decide how to open notes and prepare them for editing, and will generally let web clips and emails render in their original form. However, these notes are not being recognized as web clips or emails, so go through different preparation steps in the editor, and that is causing the tables to render in a different way.

Ideally it would be discovered in the beta, but in this case, the particular combination of this type of note metadata and the nested table structures from some emails was not encountered by any beta users.

There was no change between the final beta and the final build that caused this issue. Any changes usually get another beta. In this case, I would expect those tables to have the same issue in the beta 4 build.

It is a limited set of tables that are affected. It will most likely be tables from an email or a website that were pasted in (not clipped or emailed in), and contain tables within tables within tables, etc.

We are working to treat these types of notes in the same way web clips and emails are treated, and that should fix the problem in the future.

I'm happy to clarify any further technical details to explain what is going on with these notes.

Hi @Johnathan Hebert. Will this be released as fix of 6.11 or will we have to wait another 6 months for the next release and fix?

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Removed the macos Share Extention? 

I checked if it is just disabled, but it's completely gone.

58f1cd80e87ef_Schermafbeelding2017-04-13om10_29_05.jpg.f83cf2c3633ba3466cc9a0e937a75dfc.jpg

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On 4/14/2017 at 10:13 AM, Johnathan Hebert said:

We're aiming to ship it in the next 6.11 follow-on update

Johnathan,

Thanks for your quick response to all of the issues being reported with EN Mac 6.11 GA.

Do you plan a release very soon that will fix these issues, like maybe 6.11.1?

I do hope you will focus on just fixing the issues, and do not introduce any new features or other changes.
Please just give us a more solid, stable, issue fix soon, and then you can, if you want, work on new features.

I'm still holding on Ver 6.9.2, waiting for a solid release.

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1 minute ago, JMichaelTX said:

Johnathan,

Thanks for your quick response to all of the issues being reported with EN Mac 6.11 GA.

Do you plan a release very soon that will fix these issues, like maybe 6.11.1?

I do hope you will focus on just fixing the issues, and do not introduce any new features or other changes.
Please just give us a more solid, stable, issue fix soon, and then you can, if you want, work on new features.

I'm still holding on Ver 6.9.2, waiting for a solid release.

Looks like we are tentatively planning a 6.11.1, but I'm not certain yet. I manage the team the writes the rich text editor for all platforms, so I cannot say for sure when the Mac will ship. For the editor issues reported here, I can assure you we are focused on solving these as the highest priority.

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On 4/13/2017 at 5:58 PM, Aceldama said:

Just updated and found an issue.  I raised a ticket, but wanted to see if anyone else is facing the same issue:  When I edit a note and navigate away from it, the note is going blank.  The info is still there on mobile and web, but it's blank on the Mac app.  This has happened before to me after an upgrade.  Ugh,  I don't want to use OneNote...

support ticket 2071398.png

Thanks for reporting this. I believe we have fixed this in internal builds. If you could export the note and provide the note ENEX to customer support, I will personally take a look at it and confirm that it is fixed.

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On 4/13/2017 at 4:05 PM, Johnathan Hebert said:

Hi, I have looked at the files you submitted, and have made notes on the ticket. Customer support should update you, and we will figure out what is going on. When I fully understand it, I will try to post a summary here for others.

Just want to provide an update here. I was able to discover a few bugs in the way we are rendering some notes based on the ticket you submitted. Looks like these problems were introduced with 6.10 or later, so that seems to align with what you are experiencing. We have prioritized the fixes for these issues and plan to have a solution very soon. I will try to make sure I update this thread when the fix is in place.

The nature of the problem is that a few fixes to older problems are conflicting with the rendering of emails and web clips. A fix to prevent image skewing caused by very old versions of Evernote removes explicit heights on images, which will ensure a naturally correct aspect ratio for images that have an explicit width set. This will break the rendering of some web clips and emails that use image spacers and such because they attempt to intentionally skew image aspect ratios to achieve more complex layouts. There are a few other minor style rules that cause problems similar to this.

Additionally, the postbox integration, while it is an email client, seems to add notes directly to the Evernote Mac desktop client using a client side API or something. This causes the note metadata to indicate that the source of the note was a desktop client, and not a note created via email. This further causes the note editor to prepare the note to be edited like a regular manually created note, instead of a web clip or email note. This breaks the layout. We are working on ways to fine-tune the detection of emails and web clips, even when the note metadata and/or third party client does not correctly identify them as such.

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37 minutes ago, Johnathan Hebert said:

Looks like we are tentatively planning a 6.11.1, but I'm not certain yet. I manage the team the writes the rich text editor for all platforms, so I cannot say for sure when the Mac will ship. For the editor issues reported here, I can assure you we are focused on solving these as the highest priority.

Johnathan, that sounds really good.  Thanks again for your very, very fast reply, and for sharing all of the details that you have, here and in other posts.  That really helps.

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Never again I will update right away. This was a terrible update. All tables from all notes are a compressed thin line. I tried to go back to previous version, and I could not do it - I am getting an error message saying the “The version is too old”

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1. Select area on Evernote note contents

2. Check another app.

3. Come back to Evernote.

4. The partial of selected area remains until scrolling.

Test.mp4

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18 hours ago, Johnathan Hebert said:

Looks like we are tentatively planning a 6.11.1, but I'm not certain yet. I manage the team the writes the rich text editor for all platforms, so I cannot say for sure when the Mac will ship. For the editor issues reported here, I can assure you we are focused on solving these as the highest priority.

Johnathan

Thanks a lot for your immediate Feedback on those issues and for working hard on improving the Note editor!
It is a much better experience having your Feedback and seeing you hunting down those editor bugs :-)

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Is there a way I can go back to 6.10? 

thanks!

 

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7 hours ago, fvg said:

Is there a way I can go back to 6.10? 

I identified the downgrade process in this post

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These are copied tables from a web source, not tables created in Evernote. I have many of those.

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4 hours ago, fvg said:

These are copied tables from a web source, not tables created in Evernote. I have many of those.

Can you please provide a URL to an example web page that, when copied to EN Mac, causes this problem?

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5 hours ago, DTLow said:

 

@DTLow, are you now running EN Mac 6.11 GA?  If so, are you experiencing any issues with it?

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2 hours ago, JMichaelTX said:

@DTLow, are you now running EN Mac 6.11 GA?  If so, are you experiencing any issues with it?

Generally, v6.11 looks good, I'm not experiencing serious issues with the release (my opinion, ymmv as to what's serious)

Not related to the release;

  • One critical problem I have is a lag when the Mac seems to pause before loading a note.  I have to be careful not to update the note or I'll loose existing data

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On 15/04/2017 at 3:33 PM, Johnathan Hebert said:

Just want to provide an update here. I was able to discover a few bugs in the way we are rendering some notes based on the ticket you submitted. Looks like these problems were introduced with 6.10 or later, so that seems to align with what you are experiencing. We have prioritized the fixes for these issues and plan to have a solution very soon. I will try to make sure I update this thread when the fix is in place.

[snip]

Thanks so much for the quick response and detailed explanation, which are very reassuring. Hope the fixes you are trying out do the trick, and can be rolled out soon.

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4 hours ago, DTLow said:

One critical problem I have is a lag when the Mac seems to pause before loading a note.  I have to be careful not to update the note or I'll loose existing data

Thanks for sharing that issue.  I am seeing the same issue with Ver 6.9.2.

ATTN Evernote: @Johnathan Hebert, @Chantal Leonard:  Since this results in a loss of data, I would  hope you would put  fixing it at the TOP of your list.

Thanks.

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Hi JTMichael and all,

Quote

Can you please provide a URL to an example web page that, when copied to EN Mac, causes this problem?

I cannot provide a URL because it is a user authorized only site, the school where I teach. THe example below is some of the data, but already with a different format (different size font, color - I hid their names and emails here). The problem that I experience though is that I don't see any of it. All data is accumulated on the left side on a thin and long column, illegible, and many lines side by side. SEE ATTACHED PARTIAL PICTURE OF THE WHOLE DATA

Course Name and Title Instructors Building Room Times Days Email Class

ENLT-221-001 Brazilian Instr Rtg 4 W/ Vocal

 teacher

921

321

09:00AM

M

 


Student ID Sem. Level Program Instrument 2nd Instrument Ratings Email Address Mailbox Date Added Date Checked In

name.

0730661

03

BM4.UNDL

DRUMS

 

44444

email

SB-170

01/25/2017

01/17/2017

name.

0746074

05

BM4.CWPR

GUIT

 

44444

email

 

11/18/2016

01/17/2017

name

0814503

03

BM4.COMP

PNO

 

44444

email

SB-934

11/15/2016

01/17/2017

name

0753320

08

BM4.PERF

VLN

 

55444

email

 

02/15/2017

01/17/2017

Screen Shot 2017-04-16 at 8.52.37 PM.png

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53 minutes ago, JMichaelTX said:

Thanks for sharing that issue.  I am seeing the same issue with Ver 6.9.2.

ATTN Evernote: @Johnathan Hebert, @Chantal Leonard:  Since this results in a loss of data, I would  hope you would put  fixing it at the TOP of your list.

Thanks.

This happens in Windows too. Has been an issue since the background sync was added when trying to ensure no one else was in the same note. It tries to get a lock I believe and can cause the most recent note on the server to come down erasing what you changed. 

 

Drves me nuts. 

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12 minutes ago, fvg said:

The problem that I experience though is that I don't see any of it. All data is accumulated on the left side on a thin and long column, illegible, and many lines side by side.

There have always been some web sites/pages that do not capture, or copy/paste, well into Evernote.

I have found for these cases the best thing to do is use the menu Format > Simplify Formatting.  Most of the time this works very well.  You may need to do a bit of cleanup, but it is usually easy.

Another approach is to copy selected parts of the web page (maybe ONLY the table part), and first paste into a word processor, like MS Word. Then select that text and copy into Evernote.

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Same here, experienced messed up icons, appreciate Evernote team to look into revolving this asap, thanks!

evernote1.png

evernote2.png

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The issue is that I've never had this problem before, and this update messed up all existing tables, current and past classes. 

Even worse is that when I try to copy the data again, on existing or new notes, it shows up the same way, all crumbled.

Yes, Simplify Formatting does the trick, but: 

1. I would like to have the old data back

2. Simplify Format takes much more space in the page, and readjusting the data is very time consuming, if I have to do it every time.

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39 minutes ago, fvg said:

Hi JTMichael and all,

I cannot provide a URL because it is a user authorized only site, the school where I teach. THe example below is some of the data, but already with a different format (different size font, color - I hid their names and emails here). The problem that I experience though is that I don't see any of it. All data is accumulated on the left side on a thin and long column, illegible, and many lines side by side. SEE ATTACHED PARTIAL PICTURE OF THE WHOLE DATA

Course Name and Title Instructors Building Room Times Days Email Class

ENLT-221-001 Brazilian Instr Rtg 4 W/ Vocal

 teacher

921

321

09:00AM

M

 


Student ID Sem. Level Program Instrument 2nd Instrument Ratings Email Address Mailbox Date Added Date Checked In

name.

0730661

03

BM4.UNDL

DRUMS

 

44444

email

SB-170

01/25/2017

01/17/2017

name.

0746074

05

BM4.CWPR

GUIT

 

44444

email

 

11/18/2016

01/17/2017

name

0814503

03

BM4.COMP

PNO

 

44444

email

SB-934

11/15/2016

01/17/2017

name

0753320

08

BM4.PERF

VLN

 

55444

email

 

02/15/2017

01/17/2017

Screen Shot 2017-04-16 at 8.52.37 PM.png

FVG: this is exactly what I'm experiencing. Since the 6.11 upgrade, all existing Notes with such tables now look like the long thin line you've shown here. 

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Sorry to hear you have experienced the same problem, but it is good to hear that if confirms that the problem was indeed caused by the update.

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19 minutes ago, fvg said:

this update messed up all existing tables, current and past classes. 

How do the notes look when viewed using the web platform (www.evernote.com)

I'm wondering if the data is truly "messed up", or just being displayed incorrectly by the Mac app

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In my common sense, every data should sync by time order.

I mean, newly modified data should be the latest data.

Am I right?

I experience exactly opposite syncing system on Evernote.

I updated Evernote on my Desktop right after 6.11 GA released, and today, I update Evernote on my laptop.

During this time term, I didn't use my laptop, so there are some changes.

Well, surprisingly, the shortcuts of notes are synced based on old data.

Now, I can't trust about note data.

How does this happen?

 

 

So, I checked my iPhone, and exactly same thing happens.

It's really amazing.

Edited by prjna
Additional information

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Good question. Mostly the same, but strangely, it is inconsistent.

The weirdest thing is, in the ONLY note that all data looks normal in the website, ALL data disappeared in the laptop (tables and regular text)!

Now, in my home computer, I did not upgrade to 6.11, I still have 6.1, and all data looks fine!

Unfortunately most of the time, and especially at work, I use the laptop.

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Quote

How do the notes look when viewed using the web platform (www.evernote.com)

I'm wondering if the data is truly "messed up", or just being displayed incorrectly by the Mac app

Good question. Mostly the same, but strangely, it is inconsistent.

The weirdest thing is, in the ONLY note that all data looks normal in the website, ALL data disappeared in the laptop (tables and regular text)!

Now, in my home computer, I did not upgrade to 6.11, I still have 6.1, and all data looks fine!

Unfortunately most of the time, and especially at work, I use the laptop.

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Sorry, not true what I said about my home computer. Much of the data is also messed up. But it is inconsistent. Some looks right, some not.

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1 minute ago, DTLow said:

Can you explain what you mean by "the shortcuts of  notes"

Not clear on your syncing problem.  Generally this is function is completely independent of the app version.

 

Okay, first of all, English is not my mother language so sorry about lack expression.

On navigation menu, you can drag notes and make the shortcut for easy access.

I recently changed these shortcuts on 6.11(Desktop), and I updated this morning 6.10 to 6.11(Laptop).

The shortcuts of my laptop cover all other desktop or iOS machine.

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The Evernote 6.11 update is wiping all the coloured highlights I can usually paste across from Google docs.

The only formatting that is preserved is bold, underline, or italics (So far, I can't see any problems with already existing notes, i.e. the highlights remain as is.)

I would appreciate a fix, as it's crucial to my research and writing, since the single colour highlight tool native to Evernote is too narrow for my needs (i.e. you cannot change colours using the mac colour selection tool as you can for the font).

Ciao!

58f4601227bfe_gDocshighlights.jpeg.2e995ab1fad5760b8560292fd4717e38.jpeg

58f4601926175_Evernotelosthighlights.jpeg.80db0ca919826a0284dfc8069e70ff1a.jpeg

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On 4/16/2017 at 8:23 AM, prjna said:

1. Select area on Evernote note contents

2. Check another app.

3. Come back to Evernote.

4. The partial of selected area remains until scrolling.

Test.mp4

Thanks for the video, we'll look into this one.

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appreciate the team to look into the next release to fix these bugs, which seemed rather fundamental and hence urgent. Thanks guys!

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15 hours ago, JMichaelTX said:

Thanks for sharing that issue.  I am seeing the same issue with Ver 6.9.2.

ATTN Evernote: @Johnathan Hebert, @Chantal Leonard:  Since this results in a loss of data, I would  hope you would put  fixing it at the TOP of your list.

Thanks.

For some slow loading notes, you may see the placeholder text in the note that says "Drag files here or just start typing" before the note loads. Although you see this text, you should not be able to put your cursor in the note and start typing -- in 6.11. It may be possible to put your cursor in the note during the loading time in 6.9.2, but I believe 6.11 will prevent you from typing in the note until the note loads.

Please let us know if you are indeed able to see your cursor blinking in the note area before the note content loads -- in 6.11.

We are working on speeding up the note loading all around, which should stop the placeholder text from appearing unnecessarily.

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On 4/12/2017 at 1:39 AM, ovo said:

When I copied code on Xcode or Webpage to Evernote, it missed style on this version. 

Is a Bug on this version? How can I solve it ?

Old Version:

58edbd7c78ccd_2017-04-1212_03_46.png.472e8d0d537e8d7767e6b4de5a2e33fd.png

 

This Version:

58edbd7b4cd07_2017-04-1212_04_23.png.29b9a36e72b0e6e334849d837fc8861d.png

I am having the exact same type of problem - I use evernote to keep track of reproducing things done in terminal - I used to be able to simply copy the terminal, and it would be in the right fixed-width font, same color type and background as my terminal - now everything you paste is Helvetica Neue, Black letters on white background.  

Who approved this release??

Before 6.11:

after:

 

 

 

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3 hours ago, Johnathan Hebert said:

We are working on speeding up the note loading all around, which should stop the placeholder text from appearing unnecessarily.

Thanks for your quick reply.  Speeding up note loading would be great.

You may have fixed this in 6.11, but just in case . . .
In 6.9.2 pretty much all Note loading stops when Evernote is syncing.  As I click on various Notes, all I see is the title and a blank area where the content should be.

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I have the same problem other users have reported: copy/paste from a web page loses formatting. I can't quite tell if the formatting is *lost* or if it's just showing incorrectly because of a style sheet problem.

Please fix!

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12 minutes ago, Sprague said:

I have the same problem other users have reported: copy/paste from a web page loses formatting. I can't quite tell if the formatting is *lost* or if it's just showing incorrectly because of a style sheet problem.

Please fix!

Hi there, can you provide before and after screenshots here, so we can see what formatting is lost? It is possible that we are intentionally removing some formats, in a way that differs from previous releases. 

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3 hours ago, jamiesmithnc said:

I am having the exact same type of problem - I use evernote to keep track of reproducing things done in terminal - I used to be able to simply copy the terminal, and it would be in the right fixed-width font, same color type and background as my terminal - now everything you paste is Helvetica Neue, Black letters on white background.  

Who approved this release??

Before 6.11:

 

after:

 

 

 

 

Hi, some of these styles may be removed intentionally now, in a way that differs from earlier releases. Can you provide before/after screenshots?

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15 minutes ago, Johnathan Hebert said:

Hi there, can you provide before and after screenshots here, so we can see what formatting is lost? It is possible that we are intentionally removing some formats, in a way that differs from previous releases. 

Here's what the original HTML looks like (as viewed in Chrome):

Pasted_Image_4_17_17__1_23_PM.jpg.db54485c447f51cab94f99fdaa6f4ad2.jpg

 

But here's how it looks when copy/pasted into Evernote:

Pasted_Image_4_17_17__1_19_PM.jpg.d6a0244f45cba865abf90d9d59da8e7e.jpg

Until Mac 6.11, the two looked identical.

 

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On 4/12/2017 at 1:39 AM, ovo said:

When I copied code on Xcode or Webpage to Evernote, it missed style on this version. 

Is a Bug on this version? How can I solve it ?

Old Version:

58edbd7c78ccd_2017-04-1212_03_46.png.472e8d0d537e8d7767e6b4de5a2e33fd.png

 

This Version:

58edbd7b4cd07_2017-04-1212_04_23.png.29b9a36e72b0e6e334849d837fc8861d.png

I have this same issue, is this getting resolved?

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I have a similar issue to everyone else with the formatting of code and syntax in my notes. Any new code copy and pasted into notes do not have the same formatting, However what is worse is that existing notes lost their formatting.

@Johnathan Hebertwill the syntax issue be fixed in the next release? This doesn't just affect new notes but also existing ones that I did not modify since the update.

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5 hours ago, Johnathan Hebert said:

Hi, some of these styles may be removed intentionally now, in a way that differs from earlier releases. Can you provide before/after screenshots?

 

Before start this, it could be emotional, so I am sorry about that.

I have a big concern about the "intentional changes" of Evernote.

There are many note apps, and there are certain reasons which make us choose Evernote.

Recently, I experience a lot of changes on Evernote. Yes, sometimes change is good for innovation and necessary for improvement. But, some changes are making me sad and upset.

For example, I found that every note adds an additional line under contents, and you guys explain because this is for full-width pictures or tables. I think this caused by a mobile version which lack of arrow keys. Okay, but it happened every note, and it changed now to every picture, table, bulleted and numbered content except plain text contents. I understand why you guys did this, but still, I really want to remove the last line when it doesn't have full-width picture or table.

Another thing. I used to add multiple notes to Evernote by drag files and modify each note by poped-up windows when I drag files. I loved this function. But you guys "intentionally" changed this. Why? Why you guys change some functions without consideration about the user who might love them? Of course, I can change each note by searching or view notes in date sequence. But it needs more steps. It would be better you guys add a function like if someone drags with certain command, Evernote pop-up every note, and if without certain command, just add on notebooks.

Yes, change is good. But before change it, you guys must consider the user who still uses and loves that function. At least you can do a poll before changing it, or make an option to choose.

Once upon a time, Evernote was my best and only note app. But now, maybe. If this keep happened? I don't know

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Hi DTLow,

the reason for anybody to do a software upgrade is that we expect improvements. Some features were announced with the upgrade, but if you are knowingly removing features, it should be also posted so everyone can informedly make a decision whether to upgrade or not.

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Well, I would love to go back to 6.10 and recover my data that I lost, but it is too late.

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18 minutes ago, DTLow said:

Is there a reason you've chosen to install this software upgrade?

Why not stay at the version you're happy with?

 
 

This is a very very eccentric question.

It doesn't make any sense, talk to someone go back to the previous version if someone has a problem with the current version. It's not a solution.

 

First of all, I didn't notice the change before I install.

Do you know every change before installing the new version?

There are many unknown intentional changes and many unintentional bugs.

 

And this is not the beta version issue.

I think most of the people accept the concept that newest version would be better than previous version, not only function but also security or stability.

So, I choose to upgrade.

 

All I want to say is the developer should concern about the user before change some function.

 

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39 minutes ago, prjna said:

All I want to say is the developer should ....

Actually, you said "Before start this, it could be emotional, so I am sorry about that."
I'm more concerned with resolving your "emotional" issue by installing the software you're happy with

>> It's not a solution.

Yes, it is a solution.  I've downgraded my software when I'm not happy with the changes or can't work around bugs

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40 minutes ago, DTLow said:

Is there a reason you've chosen to install this software upgrade?

Why not stay at the version you're happy with?

 
 

 

17 minutes ago, DTLow said:

Actually, you said "Before start this, it could be emotional, so I am sorry about that."

I'm more concerned with resolving your "emotional" issue.  

 

 
 

Yes, I said that for developer could feel bad about what I said. Because English is not my mother language so my expression could be rude for them without my intention.

I don't feel you concerned about my emotional issue. Because your previous message is quite offensive to me.

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33 minutes ago, DTLow said:

So decide; which version do you want to use

Install that version

 

I want to know this is an official opinion of Evernote.

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2 hours ago, prjna said:

I want to know this is an official opinion of Evernote.

You can wait for an official opinion.
The employees are clearly labeled under their picture in the sidebar

In the meantime, you'll have to make do with responses from fellow users

>>I don't feel you concerned about my emotional issue. Because your previous message is quite offensive to me

I wasn't commenting on your English - it's not a problem; and I don't intend to be offensive
Just trying to get you a software version you're happy with.

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Hi prjna,

just ignore DTLow, he has nothing good to do, but to pick on other users's comments, play bully, and make childish comments.

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1 hour ago, fvg said:

Well, I would love to go back to 6.10 and recover my data that I lost, but it is too late.

For data recovery, there is an Evernote Note History feature.
Its a paid account feature, but you can subscribe for a single month.

To downgrade your software version, you need to completely delete Evernote from your computer; app and database
The app AppCleaner is recommended
Install the Evernote app, and let the database be rebuilt from the servers
Warning:  The rebuild does not include Local Notebooks or unsynced notes

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