Jump to content
dugost

What gives? Evernote changes overwritten by sync between iPhone and Mac

Recommended Posts

After spending hours making notes for an upcoming project in Evernote on my iMac (running 6.10 under Mavericks 10.10.5), I hit the sync button to make sure the changes were sent to the server under my Evernote Plus account. On my iPhone 5S (iOS 10.2.1), I found the same note but it hadn't updated. I then let Evernote (8.1.352228) sync by swiping down in the Notes section. Still no change so I went to the Account section and tapped Sync Now, no change again on my iPhone. Then looking at the note on my Mac, it had reverted to my phone's version and all of my work was lost. I wasn't given a Conflicting Changes notice or anything.

Seeing as I pay for this service and did, what I assume, are the correct steps to ensure notes are synced, I'm supremely upset by the apps losing my work and forcing me to start over.

Is there a way to access interim versions of notes or revert the changes? Did I do something wrong or is this a common problem with Evernote / Evernote for Mac/iOS?

Edited by dugost

Share this post


Link to post

Hi.  It's not comment,  but it can happen. 

You may have been too quick to check for changes on your phone,  and syncing its older version of the note actually got to the server before the PC content got there.  (The fact you pressed Sync doesn't mean that the operation was completed instantly - there may have been more data to send,  or the operation was delayed by internet traffic.)

The 'fix' is to check via the browser version by signing in at Evernote.com before you try syncing any other devices - or just give it a little more time.

The other possibility is that opening the note on the iPhone you inadvertently added a space or otherwise amended the original note enough to make it the 'most recent' version which was then saved over the previous changes.  In that event check the Note History to see if your changes were saved.  The chances are not good however..

A belt and braces workaround is to use a word-processor for any detailed changes so that you have a local backup copy of any lengthy edits.

  • Like 1

Share this post


Link to post

Thanks, @gazumped. All of that makes sense and, in the future, I'll go the local file route as you suggested. I noticed the Note History option but I can't afford to spring for the Premium features at this time.

I do maintain a backup of my Mac using Time Machine but, for some reason, it never occurred to me until now to check my backup drive for a previous version of my notes.

I opened the Evernote database folder as described here:

In the database folder, within my account number's "content" folder, I was able to do a Spotlight search for the note that would have contained the work I had done. Unfortunately, the work doesn't exist in my backup. I had added it all at a time between backups so it was overwritten when I forced a sync with the server from my iPhone.

At least I know I have this as an option in the future of checking that folder, and I might even start initiating a Time Machine backup before I try syncing devices from now on, just as a precaution.

  • Like 1

Share this post


Link to post

Hi,

this thread is almost a year old and probably not useful to the OP anymore, but I just had almost the same problem.

I was working on my iPad, synced everything, and went back on my desktop and saw that the old version was open on my desktop evenote app, at which point evernote synced using the old version, completeling erasing the work I'd done with the app without any trace.

I went to my note on evernote app, which also showed the older version, and this is what I did:

1. Press the note info (the circle icon with an "i").

2. Press "View history"

3. and pick the version right before the "current version" to get the last synced content from my iPad.

Maybe this is a feature they added recently, but it's still worth sharing.

Share this post


Link to post
3 hours ago, galvy said:

Hi,

this thread is almost a year old and probably not useful to the OP anymore, but I just had almost the same problem.

I was working on my iPad, synced everything, and went back on my desktop and saw that the old version was open on my desktop evenote app, at which point evernote synced using the old version, completeling erasing the work I'd done with the app without any trace.

I went to my note on evernote app, which also showed the older version, and this is what I did:

1. Press the note info (the circle icon with an "i").

2. Press "View history"

3. and pick the version right before the "current version" to get the last synced content from my iPad.

Maybe this is a feature they added recently, but it's still worth sharing.

Thanks for sharing. This feature is only available in Evernote Premium but a worthwhile option to know about.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...