I, like many others here, pay for the maximum subscription.
Like many others here, I use Evernote across my phone and iPad and several computers.
However, it has been several months since the iOS update, and the usability has barely begun to approach where it was with the old app, and I'd like a little reassurance that someday soon the software will return to something similar to its former capabilities.
The new look and feel is fine, the new workflow and buttons are fine, but that's not why people use Evernote—at least, it's not why people pay for Evernote.
Overall, I (and I think many other users) feel the focus has shifted away from paying users who want software for work towards trying to attract new free users looking for the next shiny thing. Paid users are, fundamentally, looking only for stability, speed, or features which improve on one of those two. We are more than happy to use quirky, confusing, even outdated interfaces as long as they are fast and don't hold us back, but that isn't the case with the new one: it looks nice, it's well thought out, but I can't hear something important in a meeting and immediately write it down because I have to deal with 30s at best of waiting and random UI glitches. This is precisely what destroys products like Evernote. They get confused, they slow down, and someone new pops up with a narrow focus and a light, new codebase and everyone switches because even though it's not as good, it's faster and feels better to use.
My most serious daily issues with the remake (overlooking the month when I stopped using it for anything important out of stability concerns):
Too slow:
I just timed myself opening the app, switching notebooks, opening a new app, and typing "this is a title" in the title and "hello!" In the body; it took 26.88 seconds. The new workflow is faster in theory (fewer taps) but the app is so much slower it more than makes up the difference.
Scrolling through notes isn't even smooth anymore, it stutters and gets stuck sometimes
This applies to all parts of the app, it's gone from feeling solid to feeling like a web view type app skin.
New keyboard layout makes typing bulleted notes with indentation too slow to be worthwhile
new keyboard layout makes anything except from the apple keyboard BI Ubuttons too slow to be worthwhile
So many missing features
no more suggested titles (there goes 15 seconds every time I open a note where I have to break my train of thought to think of a title)
no more presentation mode (I think this has been adequately covered)
Crashes fairly regularly, especially losing work when annotating PDFs and stuff
Others on the forum have discussed this more extensively, but this is largely why Evernote was great. It had enough features to support someone working at a desk all day, someone on the move all day (what happened to easy access to geotags of notes?!), someone presenting on the fly, or someone running a brainstorming session; Evernote was purchased by many different types of people for many different jobs, that's what made it great and that is mostly gone now. The subset of features that mattered to me as a student are largely different from the subset that matter to me in the office.
No no longer the best at anything except for sync and search
whenever I need to get something done, I find myself more and more turning to other apps. Drawing is useless in Evernote, handwriting is impossible, the new keyboard makes note taking frustrating, and the PDF annotations are not worth the hassle. The organization is the only thing keeping me on Evernote, because any time I'm not at my computer, it's faster to use a different app and then import it to Evernote as a PDF (except the PDF viewer is so bad I'm doing this less now as well).
Can there be any reassurance that Evernote will shift focus back to the paying premium users, so that we don't have to go elsewhere?
Idea
WRZim 35
I, like many others here, pay for the maximum subscription.
Like many others here, I use Evernote across my phone and iPad and several computers.
However, it has been several months since the iOS update, and the usability has barely begun to approach where it was with the old app, and I'd like a little reassurance that someday soon the software will return to something similar to its former capabilities.
The new look and feel is fine, the new workflow and buttons are fine, but that's not why people use Evernote—at least, it's not why people pay for Evernote.
Overall, I (and I think many other users) feel the focus has shifted away from paying users who want software for work towards trying to attract new free users looking for the next shiny thing. Paid users are, fundamentally, looking only for stability, speed, or features which improve on one of those two. We are more than happy to use quirky, confusing, even outdated interfaces as long as they are fast and don't hold us back, but that isn't the case with the new one: it looks nice, it's well thought out, but I can't hear something important in a meeting and immediately write it down because I have to deal with 30s at best of waiting and random UI glitches. This is precisely what destroys products like Evernote. They get confused, they slow down, and someone new pops up with a narrow focus and a light, new codebase and everyone switches because even though it's not as good, it's faster and feels better to use.
My most serious daily issues with the remake (overlooking the month when I stopped using it for anything important out of stability concerns):
Can there be any reassurance that Evernote will shift focus back to the paying premium users, so that we don't have to go elsewhere?
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