tasitsa 0 Posted February 21, 2017 Share Posted February 21, 2017 When I scroll down, I can see the first 4 notes and the rest are just not visible, even though I know they are there and Evernote tells me for example that I have 103 notes but the snippets are just not showing. I dont have an upgade so I cannot email support. Please have a look at attached screenshot, it shows clearly where the notes stop showing. Link to comment
Level 5* gazumped 11,524 Posted February 21, 2017 Level 5* Share Posted February 21, 2017 Hi. Known fault, fixed recently - try emptying your cache and refreshing the page. Link to comment
tasitsa 0 Posted February 21, 2017 Author Share Posted February 21, 2017 Thanks gazumped but that did not work. Now none of the notes are showing. When I refresh, I can only see the top 3, as on the screenshot. Link to comment
Level 5* gazumped 11,524 Posted February 21, 2017 Level 5* Share Posted February 21, 2017 Ouch. Sorry - there did seem to be a few folks who weren't helped by whatever Evernote did to fix this. Can you try another browser to make sure you can see your notes online? Link to comment
tasitsa 0 Posted February 21, 2017 Author Share Posted February 21, 2017 Actually, when I tried a second browser (IE) I could not see anything at all. Only the evernote green margin. Chrome was the first browser. Link to comment
Level 5* gazumped 11,524 Posted February 21, 2017 Level 5* Share Posted February 21, 2017 OK - Are you sure you're using the correct login details? And do you have the installed version of Evernote anywhere, on a desktop or a mobile? Link to comment
Level 5* gazumped 11,524 Posted February 21, 2017 Level 5* Share Posted February 21, 2017 Just for reassurance, please check the installed app to make sure you can still see your notes. If they're available, but you can't see them online despite trying two different browsers, I'm not sure what's going on! Rebooting the computer is about ll I have left. I'd suggest you contact support directly if you're a paying subscriber at https://help.evernote.com/hc/requests/new (premium subscribers can chat from the same link) - or message them on Twitter via https://twitter.com/evernotehelps Link to comment
tasitsa 0 Posted February 21, 2017 Author Share Posted February 21, 2017 Yes the app does show them. Computer rebooted earlier and it didnt work. Is there a way to escalate this so that someone can reply to me from the support team or do I have to upgrade for that? Link to comment
Level 5* gazumped 11,524 Posted February 21, 2017 Level 5* Share Posted February 21, 2017 As the previous reply, you can message them on Twitter via https://twitter.com/evernotehelps Link to comment
unitedtaps 3 Posted January 15, 2018 Share Posted January 15, 2018 I disabled my adblocker for Evernote and then my notes showed up. Hope this helps someone. Link to comment
gafsiqueira 1 Posted January 17, 2018 Share Posted January 17, 2018 Em 1/15/2018 at 16:57, unitedtaps disse: I disabled my adblocker for Evernote and then my notes showed up. Hope this helps someone. That WORKED for me! Thanks. Link to comment
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