Jump to content

Backspace, Tab, Del, Return keys don't work.


Recommended Posts

I have recently (since last one or two updates ago) noticed that when I use Evernote on my desktop computers (Win10, Evernote ver. 6.4.2.3788) the following keys are not working (nothing happens when pressed):

Del, Backspace, Return, Tab.

This is the case for two separate computers (both at home and at work) so I doubt it is a computer issue.I am now limited to using Evernote on my iPad. Please fix immediately since it renders the software unusable.

Link to comment
  • Level 5*

Hi.  Don't know how or why this would be an issue on two separate computers,  but it's certainly not an issue on my Windows Desktop app,  and I'd imagine not generally elsewhere,  so no fixes possible from Evernote.  Have you tried reinstalling the application? 

This is a (mostly) user-supported forum,  so we can't pass on messages to Support.  See http://status.evernote.com/ for any server outages,  and try messaging them on Twitter - https://twitter.com/evernotehelps  - if the issue continues.

Link to comment
  • Level 5*
11 hours ago, SweSwirl said:

I have recently (since last one or two updates ago) noticed that when I use Evernote on my desktop computers (Win10, Evernote ver. 6.4.2.3788) the following keys are not working (nothing happens when pressed):

Del, Backspace, Return, Tab.

This is the case for two separate computers (both at home and at work) so I doubt it is a computer issue.I am now limited to using Evernote on my iPad. Please fix immediately since it renders the software unusable.

I sometimes have keys that stop working and I think it's related to some combination of apps or actions I have taken in the apps.  A computer reboot typically fixes it.  Shift or Ctrl click in particular.

Have you added any other new apps in the same time frame?

Link to comment

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...