Jump to content
nebaughman

Cannot log into help.evernote.com

Recommended Posts

It is not possible to log in to help.evernote.com to submit a support ticket.

I am logged into www.evernote.com, but help.evernote.com shows "Sign In" ... clicking this takes me back to www.evernote.com, where I am already logged in. Clicking on Account -> Help & Learning leads me back to help.evernote.com, where I am not signed in (still shows "Sign In" in the corner), and can therefore not submit a support ticket.

By the way, I have Evernote Plus, so I should be allowed to receive email support, but there is no indication how else to do this. Please assist.

Share this post


Link to post
15 hours ago, nebaughman said:

It is not possible to log in to help.evernote.com to submit a support ticket.

I am logged into www.evernote.com, but help.evernote.com shows "Sign In"

I just ignore the sign in, since I'm already signed in

Share this post


Link to post

The help page still insists that I am not signed in. Nonetheless, the "Submit Ticket" button is available today (yesterday it was always disabled). Thank you for your feedback. Please improve the behavior of the help system.

  • Like 1

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...