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new app only shows notes prior to 2015


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Since the update to 8.0.2, my notes from 2015-current do not show anymore.  

I've deleted, restarted the phone, and reinstalled.  Same issue.

Also, I have tried adding a note on iOS, and it says it sync'd (and after the app delete and reinstall it still shows again) but the note doesn't show up in my online web version of the app.  So it's syncing (as evidenced by app delete and reinstall) but it's not appearing on web.

Please help, EN just became unusable to me.  With no support from the company.

 

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47 minutes ago, asiajason said:

Since the update to 8.0.2, my notes from 2015-current do not show anymore.  

Works for me

I have my notes offline, but for most users the note data is accessed from the Evernote servers.  I can't see how a date restriction would apply

I can compare my total note count and it matches the web and Mac

>>With no support from the company.

Support is available at  Contact Evernote Support Twitter @evernotehelps

Evernote is maintaing these forums, and an active release discussion

 

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1 hour ago, asiajason said:

Since the update to 8.0.2, my notes from 2015-current do not show anymore.  

I've deleted, restarted the phone, and reinstalled.  Same issue.

Also, I have tried adding a note on iOS, and it says it sync'd (and after the app delete and reinstall it still shows again) but the note doesn't show up in my online web version of the app.  So it's syncing (as evidenced by app delete and reinstall) but it's not appearing on web.

Please help, EN just became unusable to me.  With no support from the company.

 

Have you checked the web version to see what notes are there?  If if looks like the "right" ones, then make sure you log into your IOS device with the right user name.  Sometimes second user names get established by accident.

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