Ericth 1 Posted December 15, 2016 Share Posted December 15, 2016 Synchronization is successful on PC A, while syncing on PC B, after sync failure, it noticed that sync error due to the PC client error. And, on PC B, some of my tags are duplicated since synchronization. How to fix the sync failure and get my tags on PC B right? P.S. tags on PC A and web seem to be OK Link to comment
Level 5* gazumped 11,658 Posted December 15, 2016 Level 5* Share Posted December 15, 2016 Hi. Check that your notes are OK via Evernote Web - sign in to Evernote.com - and run through the sync error checklist on PC B. Worst case - uninstall and reinstall Evernote on PC B. Link to comment
Ericth 1 Posted December 15, 2016 Author Share Posted December 15, 2016 2 hours ago, gazumped said: Hi. Check that your notes are OK via Evernote Web - sign in to Evernote.com - and run through the sync error checklist on PC B. Worst case - uninstall and reinstall Evernote on PC B. Will the database be lost if Evernote is uninstalled? Link to comment
Level 5* gazumped 11,658 Posted December 15, 2016 Level 5* Share Posted December 15, 2016 Uninstalling the application as directed will not affect your database. To be doubly sure, copy your Databases folder (Tools > Options > General) to your desktop as a backup. You should be keeping system / database backups on a regular basis anyway... Link to comment
Ericth 1 Posted December 16, 2016 Author Share Posted December 16, 2016 9 hours ago, gazumped said: Uninstalling the application as directed will not affect your database. To be doubly sure, copy your Databases folder (Tools > Options > General) to your desktop as a backup. You should be keeping system / database backups on a regular basis anyway... Finally, I delete the tag which caused the trouble, and it synced successfully. Thank you, @gazumped Link to comment
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