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Caipirinia

ANSWERED I am marked as signed out on the help page

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When I log in to Evernote web, I am redirected to this page: https://www.evernote.com/Home.action At the bottom on the left I click on my profile picture and then Help and learning. This redirects me to this page: https://help.evernote.com/hc/en-us However, on this page at the upper right corner I have a Sign in link (although I have already signed in). If I click on this link I am again redirected to https://www.evernote.com/Home.action. This is a problem for me, because I am a premium user and I cannot contact support. Do you know a workaround for this problem?

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19 minutes ago, Caipirinia said:

When I log in to Evernote web, I am redirected to this page: https://www.evernote.com/Home.action At the bottom on the left I click on my profile picture and then Help and learning. This redirects me to this page: https://help.evernote.com/hc/en-us However, on this page at the upper right corner I have a Sign in link (although I have already signed in). If I click on this link I am again redirected to https://www.evernote.com/Home.action. This is a problem for me, because I am a premium user and I cannot contact support. Do you know a workaround for this problem?

From the forum, I just click on  Contact Evernote Support     
I'm already signed in

 

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