Mitch Wagner 1 Posted October 23, 2016 Share Posted October 23, 2016 Whenever Evernote is running, and I type an "A" in any app, Evernote starts a new note. Evernote seems to have created a global keyboard shortcut to produce this behavior, though I cannot find the keyboard shortcut in the Evernote app or in the Mac OS preferences. I'm running Evernote Version 6.9.2 (454158 Direct) on El Capitan 10.11.6. Please help! This is a big problem. I note there is another thread on this exact problem in the forum. It's closed and marked as a duplicate but I cannot find the original thread where I can find the answer. Link to comment
Level 5* DTLow 5,736 Posted October 23, 2016 Level 5* Share Posted October 23, 2016 37 minutes ago, Mitch Wagner said: Whenever Evernote is running, and I type an "A" in any app, Evernote starts a new note. Evernote seems to have created a global keyboard shortcut to produce this behavior, though I cannot find the keyboard shortcut in the Evernote app or in the Mac OS preferences. I'm running Evernote Version 6.9.2 (454158 Direct) on El Capitan 10.11.6. Please help! This is a big problem. I note there is another thread on this exact problem in the forum. It's closed and marked as a duplicate but I cannot find the original thread where I can find the answer. In Evernote, under preferences, you can set shortcut keys, for example "command n" to start a new note. You might take a look there to see if a shortcut has been set Link to comment
Mitch Wagner 1 Posted October 23, 2016 Author Share Posted October 23, 2016 DTLow - Nope, that's not it. After reading your message I tried something. I went into Evernote preferences and deleted all keyboard shortcuts. That didn't solve the problem or change anything. I then noticed that when Evernote created a new note, it pasted the contents of the clipboard in the note. So that's another clue as to what might be going on. Link to comment
Level 5* DTLow 5,736 Posted October 23, 2016 Level 5* Share Posted October 23, 2016 2 minutes ago, Mitch Wagner said: DTLow - Nope, that's not it. After reading your message I tried something. I went into Evernote preferences and deleted all keyboard shortcuts. That didn't solve the problem or change anything. I then noticed that when Evernote created a new note, it pasted the contents of the clipboard in the note. So that's another clue as to what might be going on. I don't spend a lot of time troubleshooting my devices My solution steps are Reboot the devise; this may solve the issue Delete the app and reinstall Delete the app and database; Reinstall and let the database be rebuilt from the servers. Warning: the rebuild doesn't include local notebooks or unsynced notes Link to comment
Mitch Wagner 1 Posted October 23, 2016 Author Share Posted October 23, 2016 Rebooting did not work. Time for step #2 if no one comes up with an easy answer in the next six hours or so. I'm on hotel WiFi so step #3 may not be practical this week. Frustrating! But thanks anyway. Link to comment
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