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I put all my travel information regarding flights, hotels, passwords, etc., into Evernote before I left Canada. I checked the app and everything was working perfectly. However, when I tried to open the app on my iPhone 4 (version 7.1.2), using WiFi, while in Central America and Mexico, I could not access any files. When I touched the app icon, the green Evernote screen appeared for 3 seconds and then disappeared, leaving me looking at the regular iPhone desktop. That was a disaster because I had trusted Evernote to provide me with my travel information and did not take hard copies. When I got back to Canada, I tried the Evernote app on my iPhone and it opened as usual to reveal all my files. Can anyone tell me the cause of this problem and what I can do to prevent the same thing happening on future trips outside North America? (I had the iPhone set on airplane mode and now I'm wondering if that interferes with Evernote, despite other apps working fine with WiFi outside Canada.)
Operating system: Mac OS X 10.6.8 Evernote: latest version I only installed Evernote onto my Macbook two days ago when I got my new Android phone. It ran fine until I started syncing my emails. First sync was fine, on the second Evernote crashed. Upon restarting the program, it no longer opens. I rebooted my operating system and tried to relaunch the program but I'm still unable to get it to open. I un-installed Evernote and re-installed it, still the same problem. I have been forwarding the error logs to Evernote. What is the recommended course of action in a situation like this? Does anyone know of a solution that might resolve this? Many thanks in advance for your help Steve