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Found 7 results

  1. Each time I try to share a note, Evernote asks 'is your email address still XX@XX.com?' then sends me a verification email. I got through the verification process each time but still can't share a note. Anyone out there got tips on this?
  2. Hi, So I'm trying to add 2-step verification to my account, but it's just not working. I've tried 3 times now. on 2 different phones. But it keeps giving me that message about how my input isn't the same as what was expected; "Your code doesn't match what we're expecting". Great. So what now? Using authy btw. And no, not going to try the google authenticator, because it sucks. And it should work fine, even with Authy.
  3. I am very frustrated that I have not been able to access the chat support function to reset 2-step verification. I have had to create a new login just to post here because I can't do so under my correct username since it won't let me login because of this problem. I don't have access to the phone I used for the verification codes as I don't live in that country anymore. The backup codes must already have been used up. It states that I will have access to Live Chat as a Premium member and so I have upgraded. However, the support page locks up with a swirling icon when I try to Submit Ticket for this issue. The Live Chat function has the same effect and no chat window opens. Please help me get a hold of someone to reset my access. I would gladly pay for such a service but one can't get a hold of anybody by any means at all.
  4. I couldn't get into Evernote - forgot my password. I tried having the verification code sent to the phone numbers I provided - they never came through. I tried submitting a ticket through their website - it wouldn't "send" it. The live "chat" button is always grayed out. Did find a phone number that seemed to connect me to their California office, but was only able to leave a voice mail. I finally, after two days, found the Back-up codes that I'd printed out - which did get me back in. Going to have to think about re-upping my subscription.
  5. hello I have notes on my livescribe pen but no notes showing and I suspect its because I haven't received my verification email it asks for new users to verify......... is there a link for them to resend it?? I contacted them via email... still no response.. please help!
  6. By the time I get the SMS sent to my phone with the code, the log-in session has expired. This has been going on for several days. It never used to be a problem—and isn't a problem for other services, from which I receive instantaneous SMS: Google, Dropbox, etc. What's going on, Evernote? The only solution I've found is to use Google Authenticator.
  7. As stated above - all of a sudden, the web clipper extension simply refuses to acknowledge my password, since I turned on two-step verification. Can anyone shed some light on this? Cheers, Massimo
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