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Found 17 results

  1. I am deliberating which upgrade to purchase after reverting to basic after a debit card issue. The max note size for Plus is 50mb and for Premium is 200mb. I've got a few dozen notes between 50 and 177mb. It appears I still have access to them even under basic (limit 25mb) so I assume I will under plus? Just won't be able to create new ones bigger than 50? And history...if I upgrade to Plus now and Premium at a later time will note history come back? It seems that Evernote is pretty good at retaining user's data even if they downgrade...it's more features and limits going forward tha
  2. I paid for premium on 10/14 in the amount of 69.99. I am still unable to access my account because it tells me to continue the process of payment. My credit card shows that the payment went through on 10/14. I want my account activated and the full year to begin with the activation date. I tried getting a ticket however they want you to have a backup number which I do not have. I have personal items on Evernote and I will not give somebody else access. I find it unconscionable that it is so difficult to contact Evernote with such an issue
  3. Hi Since upgrading to Evernote I can't view photos on the iPhone that I have saved within notes. They are still available to view in my evernote account when viewed on a computer. Any advice appreciated. Thanks Nick
  4. Hi, I have an paid plus account and have no interest in the premium account, so I want to permanently remove the Upgrade-Button from the sidebar. I removed the Upgrade-Button from the sidebar a few times, but it reapears after a few minutes. After googling I found that this had been an issue before in 2015 topic 1 topic 2 The solution there was to update to the latest version. But since I have the latest version, I don't see any other way. What could I do, to permanently remove the Upgrade Button from the sidebar? Thank you so much
  5. I have been using Evernote (basic/free edition) on my Android phone for some time. I am hoping to save my notes, delete those that I no longer refer to regularly, and continue using Evernote. The instructions I've found for download have you do it from the desktop app and I am now being prompted to upgrade so I can use evernote on multiple devices. How can I export my notes (preferably to my computer) without an upgrade? If I unsync my android and begin using the computer as my Evernote device, will my notes be saved there?
  6. For the past week Evernote continues to ask me to upgrade from Plus to Premium, or stop syncing, as I’ve reached the limit. But I’m already a premium $7.99m subscriber! So I said to myself, “ Ok old man Evernote must be hard of hearing so I’ll humour him and accept the proposal.” The result of which is being told I’m already a premium subscriber! DOH! We are both left scratching our heads. I have mobile screenshots of all this and made a note but then realized I can’t post it here. It wasn’t easy to create either, as old man wouldn’t stop reminding me of the issue he has mentione
  7. Hi, every single time I add an external file to an Evernote, I get a prompt to upgrade to the Premium subscription plan for the ability to search within those files. As I'm already a paying customer (on Evernote Plus), these get rather annoying. I don't need the additional features of Premium, and know why I'm still at Plus. I would be able to live with these upsell notifications as a free user, but find them a bit tacky to throw at a paying customer.
  8. I have been using Evernote since almost a decade and a Premium member since 2010. Evernote has started making some good changes which i do like, The table feature is so good I practically use in most of my notes. But there are some changes which were user friendly are being removed or vanished. The feature has been downgraded or vanished I notice the change when I had 2 macs one had a older version and the other had a newer version. What is happening is When i work on the Evernote i make use of notes and in my work flow I used to use the All Notes button for me to toggl
  9. I bought Plus through Itunes, it said the purchase was successful, but my account doesn't seem any different and in account info it still shows it as the basic package. I tried once again to buy it but it says it's already purchased. So, what now? It also shows in my itunes subscriptions that I am subscribed to Plus by the way. Edit: Whelp, it's all good now. I guess I just had to update Evernote. Idk how to delete posts
  10. I have been using Evernote 3.3.0 for years, nearly every day, on Mac, currently OS 10.10.5. I was reluctant to upgrade for a long time fearing the user interface would become cluttered and unfamiliar. Now I think I had better upgrade. But when I open the Evernote menu, Check for Updates, I get "Update Error! An error occurred in retrieving update information. Please try again later.". I suspect this is because my version is so old. I will appreciate advice on how to update. I currently have 577 notes, and it appears to be syncing on every use. When I go to the online web access, my most recent
  11. Starting today, even though there hasn't been any Evernote update that I'm aware of since the first week of January, when I open the application (MacOS-HighSierra), I am greeted with a partially rendered "upgrade" window that I cannot exit out of. The window is modal so I cannot access anything in the application...you can see the window in the attachment. If I click on the "lightening bolt" icon in the green bar, it takes me to the "upgrade version selection" page, which we are all too familiar with, but no matter what I click, I can exit out of this window either. It seems like the only o
  12. I'm getting this error when I attempt to upgrade: http://prntscr.com/gc3iee
  13. Hi Via Google Play I purchased the Plus upgrade on July 6. I'm still on Basic. I filed a Ticket# 1161243. On Android it sais "Item already purched". It seems Evernote can't get this information somehow on Android, Desktop and in Browser. Can you please flag this post so I get in the que of premium support somehow? It's time now to take action now. This is probably because I use different email adresses over the net. I added my Evernote email to my Google Account so you hopefully can find it. Thank you. To me it'll be a good idea to inform people not to puchase in Google Play if they us
  14. In the most recent upgrade to 6.0.6.1769 (301769) I cannot figure out how to move notes from my personal account to my business account. I used to be able to do this in the previous version and now that functionality has been lost. Is there a solution to this? I work are a construction company where we all share our default Personal notebooks so that we can see each others photos while out in the field. We all use our Personal notebooks to take pictures and then we file them in the appropriate business notebook when we have time to organize things. We seem to have lost the ability to do t
  15. I recently upgrading to Plus from Basic because I needed to use more than two devices. I have no need to use any of the functionality that Premium offers, which is why I chose Plus. When I had Evernote Basic, I never was asked to upgrade. I'd have the "Go Premium" call to action in my left sidebar, and I was okay with that because it didn't distract me. Now that I've upgraded from Basic to Plus, Evernote keeps displaying an obtrusive banner telling me to "Complete my upgrade to Premium". See attached screenshot. It's come up multiple times while writing and it's breaks my focus,
  16. I upgraded EN this morning and am having many issues with it as the day progresses. At first, it seemed to only work offline, and had a message pop up whenever I tried to turn on WiFi: "Please check your internet connection or try again later.". My internet is completely fine. Then, when I tried to type, it wouldn't let me saying: "Performing operation would exceed your monthly upload allowance" I was really liking the version I had at the beginning of this morning, I think v2.somehting. Can I downgrade this? Or is there a download somewhere?
  17. I upgraded to Evernote Plus yesterday. I use my android phone a lot for note taking. Since the upgrade, double tapping the space bar no longer adds a period/full stop. Also, if I type something incorrectly and use the backspace to delete it, it will delete the first couple of letters and then randomly copy the remainder of the word and paste it several times. So it ends up looking something like this: This is what I want to delete. This is what it becomes>>> This is what I want to deletetetetetetetetetetetetete The cursor also doesn't behave properly and doesn
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