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Found 3 results

  1. Hi, I am using Evernote on different devices: Windows 10 Desktop, Mac OS, iOS (iPhone and iPad). All updated on the latest versions. The Windows Version has now caused a severe error for the second time. I experienced the same one week ago and I reinstalled Evernote after it and hoped it wouldn't happen again, but it did right now. It's not so easy to explain, I hope you can follow: I am working on Evernote Windows Desktop on different notes (jump from one note to another, make some changes, jump back to the old one and so on). At one Point, the Content of Note A is entirely replaced by the Content of Note B. The title is still correct but the note content is replaced. It is critical to terminate the app imidiately now, if you don't want that other notes will be affected in the same way. If I sync to other devices now, the note Content stays as it was displayed in the Windows app. In other word, the old Content of Note A is completely lost. There is no way to use "Step backwards" or something, the content of the replaced note is lost forever. Just to make this clear: this is propably the most severe kind of error your app could have. I am using Evernote since 10 years and I have >3.000 notes. Many notes, especially the old ones, have a high personal value for me. My trust in Evernote has been sensitively damaged now. I have to add, that I am really disappointed by you guys. Bugs can happen. Sure. But not this kind of bug. Which value has Evernote if I have to fear that some stupid bug destroys my 10 years old memories? Do you know that bug? Is there a chance that you fix it one day?
  2. I inserted a few Evernote public share link in my Microsoft Word document and tested that those links work. However, when I save the doc in PDF and tried those links, I keep getting an error message, for all of those public share links. Does anyone else have the same problem and know how to make the link work in PDF? Thanks.
  3. Evernote Webの全データが消滅してしまいました。 ノートブックのレーベルは残ってますが、中身が全て消えてしまいました。データを消すようなことは全くしていません。 一旦再ログインしてみましたが、やはりデータが消えてます。 ステータス情報を確認してもサーバーダウンという情報もありませんので、私のアカウントに何か問題が生じていると思われます。 トラブルシュート一通り確認しましたが、回答がなく、最後にトラブル チケットをサービス担当者に送信しようとしましたが、クリックして表示されるページから自動的に元のページにリダイレクトされてしまい、サポート要請すら出来ません。 考えられる原因と対策がありましたら教えてください。 追記: その後、データは失われていないことが判りました。 表示のソートを作成順にするとノートは表示されますが、更新順で表示すると全てのノートが表示されなくなります。 ブラウザはFirefoxですが、他のブラウザでも同様です。また、Firefoxはセーフモードで試しましたが、現象変わらないので、やはりサイトのCSSかHTMLに問題があるとしか思えません。 他の方は同なんでしょうか?
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