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Found 17 results

  1. Hello. I use Evernote for my work as a market researcher. Sometimes I have to work in the street on different countries, where I don't have internet conection/wifi all the time. I worked all day on a note, arrived at my hotel room, catched a (poor) WIFI and intend to share the note to my e-mail (so I can have a backup, as I always do). As I was doing so, Evernote sent me a message "You don't have access to this note", and then the note dissappeared. I looked for it on the deleted items, on the Evernote Web and it's not there. The WIFI signal was poor, so maybe it didn't synched, but why it dissappeared completely?. I'm using the Free Version. Also, there's no support chat nor e-mail where I can get help.
  2. I just noticed this when I updated to the 'dark on the left version', I assume it's trying to tell me something - I resynchronised and it remains there. If EN had a status line it could show a message or it could show a message in the tooltip I can read in English and French, but I can't read Hieroglyphia. By the time I went to school they'd stopped teaching it and moved on to Latin and Greek. BTW I like the dark side bar, but why stop there, make the menu and toolbar similarly dark. And allow users to set different colours for the index and content panels depending which one has keyboard focus - e.g. #ADD8E6 if panel has keyboard focus, otherwise #CCCCFF. They should tone quite well with the midnight blue sidebar.
  3. On Mac OSX Mavericks. Evernote Desktop, free, will no longer finish loading. When I click the dock icon or the app in the Applications folder, OR if i use the Chrome webclipper, the desktop app will open, display recent clips, Notebooks, etc in the left column, but the entire right, main content column is entirely blank, and the spinner just spins merrily away. When I use the Chrome webclipper, the only additional feature is that a synching dialog appears, with its progress bar fixed at 100%, but it never goes away. I am not sure if this problem began after enabling 2-step authentication for GOOGLE - not for Evernote - (and Evernote was authorized to access my google contacts) or not. So I turned off google 2-step authentication, and that made no difference. I have reinstalled Evernote (but not completely deleted it first).... no difference. I've rebooted the Mac... no difference. Is anyone able to help me get this working again? Thanks. e michael
  4. Hello, I'v an iPhone 4, an iPad there were working just fine with evernote. Now I bought a new iPhone 6 with iOS 8.0.2 and with the same email and and pass the new iphone it's not getting any notes from my account. After synch there are no note on the iPhone 6... :-( Raul Nunes
  5. Re-installed, no synch Removed and installed from website, still no synch. I'm not sure what my next step should be, Chrome browser, Wiindows 8.1
  6. Evernote Synch Issue This past week I noticed that my local install on win7 was not synching with the servers. When I log into my acct online it shows the last note created 2 weeks ago. Have not changed anything significant in the past 2 weeks. I was able to update the local copy to the latest version just in case that was the issue. I could still see the data on the PC copy but it would not connect to the server. Now it just says connecting to server and just keeps trying till I start task manager and shut it down there it won't stop or close and it sets there for a long time trying to connect to server. Any suggestions? I have logged online my acct in the help section of the website using both the http and https links there no problem. Thanks, Michael
  7. Help! Followed all the Knowledge Board page suggestions and none fixed the synch red excalamation point error message I'm getting. Anyone run into this? I'm on a Dell Studio XPS and run on Windows Vista Home Premium. thanks for any help
  8. I just started getting synchronization failure with the Evernote for Windows 8, ver 5.6.4.4632. I can successfully synch on an iPod, Android phone and a Windows 8.1 Tablet. I ahve also uninstalled and reinstalled the Evernote client with the same result. Other than the Synchronization Failed popup, I see no specific error message. Where can I look?
  9. I want to have the following: Buyers Notebook ---Adams Notebook (10 Notes) ---Jones Notebook (9 Notes) Sellers Notebook ---Smith (10 Notes) ---Wilson (9 Notes) And I want this to Synch to all devices. I don’t want to co-mingle Adams Notes with Jones Notes into one Buyers Notebook and use Tags. I just want one more layer of organization. What happens is that once I do a "Notebook within a Notebook", it automatically creates a Stack and the Synch function is disabled. Is there a series of steps I can do to make sure the Synch remains constant? Surely I am not the only one trying to accomplish this. And no I have not exceeded my 250 notebook limit. Thanks in advance for your help.
  10. I have one notebook that I do NOT want on my PC, I want this one notebook to exist only in the cloud. How might I do that? Thanks.
  11. Hi I don't know if anyone else has experienced this problem. I have Evernote on an Ipad as well as a PC. Whenever I add a note to the Ipad or look at a note Evernote adds literally hundreds of notes from other folders in Evernote into the Inbox. At present it has added 800 notes and would have added more if I hadn't deleted Evernote from my Ipad. I have no idea what's going on. It looks like some sort of erroneous synch issue. Cheers Simon
  12. I hope on of you can help me find who I can contact regarding a MAJOR problem I am having with my Evernote account. I noticed this am that I had reached %95 of my limit when yesterday I had used only %4. Around noon today I went into my notebooks to pull up a note for my dd and saw that nothing was in order and documents I had created two years ago were showing updated yesterday. I logged out of my account on my desktop and put my tablet on airplane mode to try to stop the synching. The only cause I can think of is that I made a new user account for my 12 yold yesterday on my desktop. I did not put evernote on his user account, but when I pulled up programs it shows Evernote. So did it decide to update my entire database? Needless to say I do not want to do this and don't know how to handle it. Any ideas? Does anyone know how to reach support? Thanks for any help you can give. -Marjorie
  13. Hi! I have a premium account in Evernote 5. My assistant and I use the shared notebook feature for to-do's, etc. (yea for this feature!!) We're having trouble synching the notes though. 1: when I hit synch (the circle of arrows on the top left) , the blue bar at the bottom indicates its working, but the note does not actually synch. What's up with that? I can test this more accurately, but I think her changes arent showing up for me, but mine are showing up for her. 2: What happens when you're working simultaneously on the same note? How does Evernote synch? 3: How do I merge or reconcile an original note with a note created out of a 'conflicting change'. For example, I have two very different versions of "Shannon To-Do" note. 4: Is there a certain process to follow in synching that makes it more reliable / successful? Can you set instantaneous synching? Thanks for any help!!
  14. As far as I am concerned Data loss is absolutely unacceptable and for now I have stopped using evernote on any mobile devices for that reason after having noticed some inconsistencies ( notes being moved around, changes getting deleted ) . Unfortunately, I can not on EN5 stop synch with the server image altogether (or can I, i could not find the option) which still allows for 2 different versions of my files to exist simultaneously which raises the question How does EN handle multiple versions of data across platforms , which one serves as Master, which has authority. I would really appreciate a clear and precise answer from an evernote employee on that. I will explain: Just before installing the beta version I did a copy of my evernote data folder to be sure, since it's a beta that I would not loose or corrupt any files. BUT! since evernote syncs all my data to it's servers, what happens if I want to use my personal backup to go back to the way things were before I started messing around with the new evernote in the event of a problem? Will it use the files on my computer as a master and re-update the versions on the server to match my backup or will it change my local backup to match the server version and in doing so possibly delete or corrupt my backup?? Which version will dictate changes to the other one??? The potentially corrupted and missing data server version or my good saved backup?? If thats the case then synching would make the entire possibility of personally backing up your EN impossible since it would always change it back to the server version!!!! As I understand it right now, the version which dictates changed across all platforms is the most recent one. but what would happen then if I replaced the EN data folder with my backup data folder, will it read my local files as recent changes or will it read them as old version and change them to a possibly corrupt server versions. I have often wondered about that in the past, when I have done updates or reinstalled OSX or Evernote. I always use a personal data backup from my local folder because it seems safer than downloading all my data from the evernote servers. Time machine users might also be wondering how EN handles this. please, evernote employee, give us a clear answer on this.
  15. I have created a notebook stack using Evernote installed on my Macbook Pro. The master notebook has a number of sub-notebooks under it. But it will not synch to the cloud version. So when I clip a webpage from my other Mac (a desktop machine), I cannot find the sub-folders I have created locally and save items to them. I tried to recreate the stack on my desktop Mac, but all that means is I have two LOCAL versions of my archive with different stacks. What's going on?
  16. Simple question really - how do I NOT sync certain folders? From a PC, I've spent 2 months uploading several hundred small, tagged, transcribed audio snippets. 1.8gb of them in fact. I wanted to do a screen grab from a new install of EN on a Mac laptop, but before it would let me upload 100k, it wanted to download 1.8gb! And my mobile seems to be spending a lot of time on the network since I've installed EN too. I most definitely do NOT ever want the majority of my EN account synced back to any device. I can't understand why it would do this - seems very odd behaviour. I've definitely told it to not sync, but the only way to upload is to sync, then all hell breaks loose. Apart from cancelling my premium subscription, how can I do this? Incidentally, if other people are getting this unwanted "sync all files between devices", it must be hammering EN's bandwidth!
  17. Need help... DownLoaded EV onto my HTC (Sensation 4g) phone but cant sync for the last 4 hours. Message is: " java.net.socket timeout exception. read timed" Also cannot open New Note: Message, "Create note error. Please wait till the default notebook is synced to the device." Frustated because it has been trying to sync the last 4 hours! Ive logged in and out of Ev; Ive uninstalled and installed EV; Ive Turned off and on the phone and still can not sych. Any help will be greatly appreciated Cheers. JD IOU
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