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Showing results for tags 'survey'.
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This survey is so poorly designed that I quit at this page: How well do you believe the following solutions perform on each of the criteria relative to other competitors in the market? Please rate them on a scale of 1 to 7, where: It wouldn’t let me continue, nor would it tell me what is wrong. Let me tell you that I really like evernote and use it daily. However, I have no need for you to become Slack, which I have used, and find pointless. You don’t need to replace my email, messaging, word processing, or other functions. Just do what you do, and make it better, faster, more comprehensive. How about voice rec or OCR? Don’t let feature creep destroy a great product. And btw, I do survey design. If you want to do another, I can help be sure it works and doesn’t drive people up a wall. Then i got this crappy response from your robot: "Thank you for reaching out to the Evernote team. Unfortunately, this email is an automated notification, which is unable to receive replies. For all your support requests about our products, please visit https://www.evernote.com/SupportLogin.action and log in with your Evernote credentials to access our support website. Kind Regards, The Evernote Team " If you think “kind regards” makes this more human, you’re missing a bet. Love your product. Sure glad I don’t need support. Ben Delaney Executive Director Long-time Evernote fan (but not of your "support")
I really don't think it's okay that if you are under 18, you cannot take the latest Evernote survey. Are we somehow less mature? What do they think we're going to do? Fill all the boxes with smiley-face scribbles? If this survey is for adults only, they should have said so. Or, could they have at least told us why we cannot take the survey? Is there a legal reason? If so, I would love for them to add that bit of information to the page that pops up when you click 'Aged 1-17'. I always thought Evernote was for all ages. Just because some of us are under 18 does not mean we don't want to contribute. I hope everyone understands that I am only trying to get some answers, not post some accusation of discrimination. Anyway, I really hope the Evernote team takes their younger users into consideration the next time they send everyone an email about their survey. We really love Evernote, and would like to be included, or at least told why we cannot be included.
Survey promoted in the recent email with subject "Help us improve Evernote" is broken. Here's the email I wish I could have sent back to the originators: Hello - I would like to help by completing this survey. I get a few questions in, and then it says to wait while I am redirected. 1. the redirect link has a typographical error which prevents me from continuing. 2. if I try to correct the obvious error (missing a : between http and //), I get "http://dkr1.ssisurveys.com/projects/end?rst=3&psid= " Unfortunately an error has occurred. We apologise for the inconvenience. Since the from: address is unmonitored, I figured I could send feedback through a web page. No dice. That led me here. ...bending over backwards for you folks and probably putting waaay to much effort into this.