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I loved this app. I used to use it constantly, but it's stopped working. The web & photo functions still work but it's the screen shot function that really made this app great and now it just sends me in a round robin of the how to take a screen shot screen and then back to the main screen. I generated a trouble ticket, I did a chat, they said that they would bump this up a tech level and follow up with an email, but it's days later and nothing. Does anybody else have this problem? Can anybody help? It makes me question the whole Evernote experience.