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Showing results for tags 'reinstall'.
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Hi, all I'm sure I can't be the only one to experience this issue, so I thought I'd post it and what seems to be a fix. I'm running Evernote on my Win7 pc and for quite some time it would reinstall every time I opened it up after closing. Haven't had any issues like this on my Kindle or phone, though. As I opened it up today, the same thing happened but it got me thinking about what might be interfering with an installation. I'm running Norton Antivirus protection and know it can be pretty aggressive at times. So, I decided to log out of Evernote on my desktop, then suspend all my Norton protection. I then opened Evernote back up, went to Help and Check for Updates. It downloaded and installed the current version 5.6.4 without any issues. Turned Norton back on, closed out Evernote and when I opened it up again didn't have any issues. Hopefully this may help someone else experiencing this issue. Cheers, Scott
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I have an iPhone 7 Plus & 6 Plus and it seems the solution to all my slow herky jerky Evernote v8 woes is to delete the app, power off iphone, back on, reinstall evernote app, sign back in and wait for it to sync. Also helps to change the list options to Small, uncheck images, body text too. This is a pain in the arse that I have to do this every update but it does seem to fix the 5-10 sec freeze issue when opening the app every time. Not sure what the devs are having Evernote try and do when it first loads, I can tell that it's trying to sync but who knows what else. -Premium User since 2009. -
Hi everyone, I hope someone out there can help me! Ever since installing the latest update for Evernote on my iPhone, the app won't open - it opens briefly then displays an error message then closes down. I contacted Evernote who have sent me complicated instructions for emailing my notes/data somwhere-or-other so I can delete the app then reinstall it then restore all my notes... seems unnecessarily long-winded. Can't I just delete the App from my iPhone then reinstall it? I thought my notes were physically saved on the Evernote server so they would still be there when I reinstall the app. But when I click the delete button on the app on my phone, I get a warning saying all my data will be deleted - can't believe that's true but I don't want to chance it without making sure first! I didn't realise how much I had started to rely on Evernote until I couldn't use it on my phone any more, so big thanks in advance to anyone who can help! -
I upgraded EN this morning and am having many issues with it as the day progresses. At first, it seemed to only work offline, and had a message pop up whenever I tried to turn on WiFi: "Please check your internet connection or try again later.". My internet is completely fine. Then, when I tried to type, it wouldn't let me saying: "Performing operation would exceed your monthly upload allowance" I was really liking the version I had at the beginning of this morning, I think v2.somehting. Can I downgrade this? Or is there a download somewhere?
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I have been unable to update the evernote app on my android tablet (it was already installed and thus didn't use Google play), so when I tried to update it on google play (as it wasn't working through the browsers) it said "duplicate provider authority". I looked this up and found it was because it was already installed, so uninstalled the tablet version, intending to re-install it from the play store. However I now can't install it at all! The same error message of "duplicate provider authority" comes up... Can anyone offer advice on how to get it back, as I use the app daily. Thanks, -EasDannsair
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How to Completely Remove and Reinstall EN Mac Rev 7.2.1: 2018-04-09 16:59 GMT-0500 This question seems to come up a lot recently, and since I could not find a good, official document on it, I put together this set of instructions about a month ago. I thought I'd publish it here where it is easy for all to see and reference. If you find any errors, omissions, or have any concerns about this process, please post below. If urgent, feel free to PM me. Procedure for Full Removal/Reinstall Do a full sync, UNLESS you do not want the EN Cloud Notes to update your local Mac version. Export to ENEX files* any Local NBs and unsync’d Notes that you may have Backup (Optional) and Completely Uninstall EN Mac App and data (click this link to see details) Download the version of EN Mac you want to install Re-download even if you previously have downloaded it For the latest version, from the Evernote.com web site Ver 6.11.1 Build 455059 (recommended) Ver 6.9.2 Build 454158 (download from FileHippo.com; you may need to refresh the page several times) Install the EN Mac version you downloaded Allow it to sync (download in this case) all of your Notes from the EN Cloud. Import the ENEX files, if any, (from Step #2) into this new install * When you export Notes to ENEX, it will break all links to these notes, and the following metadata is lost: Notebook, Stack, Tag hierarchy. ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Switch to Direct Download Version (Revised Fri, Dec 12, 2014) IF you just want to switch from the Mac App Store version to the Direct Download version, in most cases it is just a simple as downloading/installing the Direct Download version, and the Evernote installer will do the switch/conversion for you. If you are having problems with the AppStore version, this is highly recommended. For more info see these posts by Evernote employees Automatic Conversion from AppStore to DirectDL, Jackolicious, May 13, 2013 Switching from AppStore to DirectDL, SoftwareMarcus, Dec 12, 2014 NOTE: Switching back to AppStore is complicated IF you have Local Notebooks. –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– I have been unable to find any official Evernote documentation that provides the full, complete instructions for this, including dealing with Local NBs. REFERENCES: How do I uninstall and reinstall Evernote?, EN KB Troubleshooting Evernote installation, EN KB Evernote is crashing - what do I do?, EN KB I reset my password but don't see any notes in my account, EN KB Export, archive, and import Evernote notes, EN KB How to Change from the Appstore to the Direct Download Version of Evernote, Chris Mayo Uninstalling Applications in Mac OS X, MacRumors Guides Switch from Mac App Store to Direct Download Version, post by EN Employee Jackolicious Process for Switching to DirectDL, & Location of Remnant Files, SoftwareMarcus, Dec 12, 2014 _______________________________________________________________ Revisions: Rev 1: Added link to Ver 5.7.2 Rev 2: Added Ref #6. Rev 3: Added Ref #7, and links for release notices. Rev4: Added Switch to Direct D/L Procedure. Rev 5: Added links to Switch to DirectDL section. Rev 6: Added links for Ver 6.0.11 Rev 7: Added links for Ver 6.0.13 Rev 7.1: Changed Ver 6.0.13 D/L link to CNET to get the DMG version. Rev 7.2: Add link for Ver 6.9.2, and remove old links.
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Hi All, I am hoping that someone can help. I opened Evernote this morning and it crashed immediately--I made five more attempts and it crashed every time. I was editing a pdf last night when I left work so that is the mode it opened in. I switched my iPad Air on and off no luck. I then uninstalled and reinstalled the app--it allowed my to log in but when Evernote began its inital synch it crashed. I have unistalled and then reinstalled the app three times and no luck. I am using a brand new iPad Air with iOS 7.1.2. I switched off the iPad last night when I left the office. I have Evernote on my iPhone 5 with the same version of iOS and it works fine. Any thoughts or suggestions? They would be greatly appreciated! Thank you, Ian Campsall
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I have Adobe Acrobat Pro XI (11.0.03) installed. Clipping pdf files with the Evernote Web Clipper was going fine... Right up until I decided to disable the Acrobat Pro pdf plug-ins for Safari (so that pdf files in Safari would open in the browser's default, not Acrobat Reader). I followed the instructions on the Adobe site here: http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html Now, however, I get an error when trying to use the Evernote Clipper, telling me to try reloading the page. When I reenable the Adobe plugins in Safari (by putting them back in the Internet Plug-ins folder in Library, by reversing above instructions), the Evernote Clipper works again. Disable it again—same problem. I've tried uninstalling the Web Clipper, and also tried closing Safari and restarting the machine before each step of changing the plugins—none of that makes any difference. Anyone have any ideas? I'd love to use Acrobat, Safari's preview of pdf's, and Evernote Web Clipper all together—and everything but the Web Clipper works fine. Thanks in advance for any help or suggestions. W.
