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Found 2 results

  1. So, it's the same old problem Evernote haven't fixed - problems installing Evernote on Win 10 I get the message: Evernote was already installed by another user. Online one per-user installation is supported. An adminstrator can install Evernote for everyone after the per-user installation is removed. I went through the registry and removed all instances of the product as per the installation records here. I cleaned the registry and temp files and spent several hours buggering about trying to get Evernote to install. This is my install log: [07/04/2016 01:23:56] Evernote 6.1.2.2292 Installation has started [07/04/2016 01:23:56] Running as user: Admin [07/04/2016 01:23:56] (User is an admin) [07/04/2016 01:23:56] Initializing installed product finder. [07/04/2016 01:23:56] Checking if product {f761359c-9ced-45ae-9a51-9d6605cd55c4} is installed. [07/04/2016 01:23:56] Product {f761359c-9ced-45ae-9a51-9d6605cd55c4} is not installed. [07/04/2016 01:23:56] Checking registry for product {f761359c-9ced-45ae-9a51-9d6605cd55c4}. [07/04/2016 01:23:56] Product GUID {f761359c-9ced-45ae-9a51-9d6605cd55c4} was not found in the registry [07/04/2016 01:23:56] Initializing installed product finder. [07/04/2016 01:23:56] Located product {5EDC25EC-D966-11E4-9E5C-00163E98E7D6} with upgrade code {AE2C091E-CF5F-4e30-8659-D640E23A8B99}. [07/04/2016 01:23:56] Error getting product version: 1605 [07/04/2016 01:23:56] Error getting product install location: 1605 [07/04/2016 01:23:56] Initializing installed product finder. [07/04/2016 01:23:56] Checking if product {A5C8B875-E86C-4783-83F4-F35E788FFC29} is installed. [07/04/2016 01:23:56] Product {A5C8B875-E86C-4783-83F4-F35E788FFC29} is not installed. [07/04/2016 01:23:56] Checking registry for product {A5C8B875-E86C-4783-83F4-F35E788FFC29}. [07/04/2016 01:23:56] Product GUID {A5C8B875-E86C-4783-83F4-F35E788FFC29} was not found in the registry [07/04/2016 01:23:56] Checking for already installed products [07/04/2016 01:23:56] Detected version installation [07/04/2016 01:23:56] Installed version () did not support admin check. Attempting to use MsiEnumProductsEx. [07/04/2016 01:23:56] PerUser install by another user: abort. What next? Apart from switching to OneNote? (PS Can you tell I'm fed up with Evernote yet?)
  2. I have approximately 35 premium users that I'm trying to convert to Evernote Business. As the admin, I successfully setup the account and my users received registration emails. However, after they click on the 'join' link in the email and enter their credentials, they get one of several errors including 'service unavailable'. When I look at the admin console, I'm the only user showing active. The rest show 'invited'. Anyone experience this? Anyone have any suggestions?
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