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Subscription

Found 9 results

  1. Hi All, We often see posts and inquiries from users encountering issues with billing/payment, subscription, student discounts, or referral points Issues. In order to receive assistance with these types of issues you must open a support ticket as we cannot assist you with payment, billing, or subscription issues here in the discussion forums. The reasons for this are to avoid the dissemination of user’s private billing information within the forums, and because making changes to a user’s billing/subscription requires access to administrative tools that are only available to our commerce support team. To open a support ticket, go here. (You may be prompted to login to your Evernote Account) From the What can we help you with? dropdown menu, select the Billing and Payments category. From there, select the categories that most closely matches the type of billing/subscription issue you’re encountering. Once you have selected the topic, you should see the option to submit a support ticket at the bottom of the page. The button looks like this: Once you have submitted the ticket, one of our support agents will reach out to you to further assist you with the issue you’re encountering. We appreciate your consideration, and thank you for using Evernote!
  2. Create a couple/few bullet points of text. Copy everything (Ctrl+A). Remove the text of a bullet point. Paste into here and... viola, double bullet to the knee [screenshot attached]. If you select it and tab forwards and backwards (shift+tab), you will see it remains there. It can be removed by altering any of the pasted text, hitting the windows key and... other witchdoctor methods. The behaviour isn't present in MS Word versions nor in this forum text editor. Using Evernote 5.8.6.7519 (275519) Public on Windows 8.1Pro64-bit.
  3. I checked my points and saw I got 30 because of this: http://www.evernote.com/shard/s506/sh/cc03914e-60fa-4f45-8808-2b8f4fe82e9b/413b958d0af1a61e9762a7279824850b Why did I get these? I already had 10 from a refferal to a friend.
  4. I have referred several friends to Evernote, and I know that they have signed-up and downloaded the software. However, the points are not showing up. I was wanting to go Premium, but see no reason to pay if I can do this via referral. I tried to find out where I could submit a ticket, but that is impossible. Please will you help? Thanks
  5. Hi, T-Mobile in Netherlands provide a permium subscription of Evernote to its subscribers. I already had premium subscription from EN so I was delighted when I logged into Evernote on T-mobile network and got an email from Evernote that I have received 120 Evernote points. Happily I click onto the link 'Use Points' which took me to my Evernote logon and when I did logon, I saw the point balance to be zero. This was strange. The date was 22.01.2015. I thought something went wrong and since I am already a premium member, if I submit a ticket, I will be replied fast. The ticket number is Ticket# 922467. It's been almost a week hence and I am yet to get any reaction? Is this normal? Does any one over here has some experience in this regard to share? BR VRaj
  6. i invited some friends, but i don't get the points, thanks !
  7. Hi, About a week ago I have signed 3 of my friend to the Evernote but I don`t see a single point on my account. Can you please let me know what is going on
  8. I have a BIG problem. My Premium 1 month paid subscription expired on 2.01.2014. So in the morning of that day, before expiration, having used all traffic i was unable to upload anything. So I used 10 points from refferal program for 1 month premium. The counter resetet and I had 30 days of Premium and 1 Gigabyte. Oddly, the change reflected only on desktop computer, not on another computer, even after sync. At some point even showed the old info (expires today message). Then it stabilized to 30 days remaining in cycle and 800 MB (i have uploaded 200 MB) on all devices. Then after midnight (local time) i received a message that Premium expired and i was stuck with free account. am free and with 60 MB. I thought this might happen, but i didn't have patience to wait till Premium expires to use the points. When I used the points a warning message appeared saying something about subscription expiration, but I didn't payed attention. My card is empty now so I'm out of options. Please advise
  9. I have a question about the new referral process. If I invite someone to join a shared folder and they're currently not on Evernote, when they sign up, do I get the referral points? I've got several invitations outstanding and I'm trying to figure out if I need to send a separate referral link prior to them joining the shared folder.
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