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After 2 or more years of using the paid version of this app, I cancelled my subscription. Why? Because the app causes errors across my devices, I load to capture a document that I need for my business, the first shot sometimes works... But by the second shot.... My phone is in boot loader, repeat boot loader, the phone could have 100% battery and still not restart, if you have less than 50% battery then you dare not use the app as it my phone needs a PC connection to be restored/ restarted. So is it your device? NO... My poor phone has undergone testing and flashing on numerous occasions, I swapped to iphone... same problem, iPad... Same problem, LG latest phone... Same problem, latest Microsoft... Same problem, brand new tablet with only Evernote installed... Same problem. This app has something seriously wrong with the code, I am very disappointed that the time has come to purge Evernote from all my systems, recall all devices within the business, flash them and find an alternative for our business needs. Since I ended my subscription I find that Evernote does not offer Support to FREE customers, they didn't pay attention to any of my correspondence while I was a member and this is a shame. 2 Years ago I was immensely satisfied with all its great features, which I'm going to miss... But like the rest of the world, I need my devices and apps working correctly. If someone can suggest an alternative vendor that has customer support, I am looking to be able to scan a document and view it across the business, possibly something compatible with Dropbox. Thanks
Greetings. About two weeks ago, I downloaded Evernote from the Apple App store. Paid for the premium service. I also have it on my iMac, iPad, and iPhone. All downloaded from the Apple App store. So. My question is this. Do I have to pay the $50 for the premium service three times since I downloaded from the App store and not the Evernote web site? Or how does that work? thanks.
Borgliu posted a topic in Evernote General DiscussionsHi, everyone (and anyone who is in evernote support team if you can see this ) today, I purchased the premium version in my iPhone , iTunes account record shows my payment is successfully, but still , all my evernote(in iPhone, in PC) are still free version. I check the knowledge base says it may wait up to 4 hours to sync , however I wait more than 12 hours, it is still free version. I also check my registered mailbox , there is no any premium key send to my mailbox. so it clearly something wrong with the payment between iTunes and evernote's accounting system. Is anyone encounter similar issue that happened to me ? I also raise a service ticket#839447 but I don't know how long it will take for evernote team to look at and resolve my issue. :-( 2014/11/27 : correct the ticket number to #839447 due to my typo
Hi, I have a premium account of Evernote in which I have everything I need to remember. I used it for personal and professional needs. I used it at home only because I don't want to have all my personal stuff inside my business computer. In order to use it at work, I created a free account and I shared my professional notebooks with my free account. Occasionally, I'm limited by free accounts limitations. It's a little bit frustrating as I have a premium account. I could use TrueCrypt based solutions to have my whole account protected on my business computer but I'm not a big fan of that kind of solution as I change regularly the computer and it implies to authenticate every morning. I prefer to have only my business stuff locally. Is there a way to handle this situation without buying a new premium access ? Maybe by linking my premium and free accounts ? Maybe by allowing partial synchronization of my premium account ? Thanks.