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Hello experienced EN Members: I am experiencing incompetent TECH SUPPORT from Evernote. Due to WIN desktop becoming unable to SYNCH with EN online... I cleaned the WIN registry and WIN files in preparation of a clean EN install after chatting with Alvin (chat tech support). EN will now not RE-INSTALL (see attach). I've lost an entire business day wrestling with chat support on this issue... with no resolution. I've requested ESCALATION to a top-tier tech... with NO response or URGENCY. I have been a Software Evaluator and Beta-Tester from Microsoft to shareware houses for 10+ years. EN's monumental lack of quality tech support to premium users has turned into an exasperating experience with EN. I have installed, uninstalled and reinstalled 100's of applications... but have never run into an tech issue like this compounded by inadequate tech support to promptly resolve the issue. Can anyone recommend a resolution to this issue to getting EN reinstalled? Thank you much in advance for a prompt response! Alan