Search the Community
Showing results for tags 'not work'.
Found 1 result
Hi, everyone (and anyone who is in evernote support team if you can see this ) today, I purchased the premium version in my iPhone , iTunes account record shows my payment is successfully, but still , all my evernote(in iPhone, in PC) are still free version. I check the knowledge base says it may wait up to 4 hours to sync , however I wait more than 12 hours, it is still free version. I also check my registered mailbox , there is no any premium key send to my mailbox. so it clearly something wrong with the payment between iTunes and evernote's accounting system. Is anyone encounter similar issue that happened to me ? I also raise a service ticket#839447 but I don't know how long it will take for evernote team to look at and resolve my issue. :-( 2014/11/27 : correct the ticket number to #839447 due to my typo