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Found 6 results

  1. First, the desktop version stopped syncing. It kept showing the exclamation sign. I started using the web version temporarily which works fine. I tried to use the desktop version again, it just doesn't open anymore. It just crashes after "initializing attribute index tables". I have uploaded the log file. Nothing else seems to work. I am not able to raise a ticket, or email, or chat with anyone. If it doesn't get resolved, I would have to stop using Evernote and try some other application. Evernote_6.8.7.6387_20180126.log
  2. Hi there, I have my Livescribe 3 Pen connected to both my ipad and iphone and take notes in meetings with audio. When I am syncing to Evernote the audio doesn't seem to be syncing. Pages are coming across fine. A notification on the evernote page appears "Download this PDF to your computer and go to www.livescribe.com/player". I was under the impression the audio synced to Evernote automatically?
  3. We use evernote to keep lab notebooks at work (research science). Our group leader has a premium account which we use to create and manage experiment notebooks so that all lab members can work with them simultaneously. We haven't had problems with running out of upload quota before. My group leader didn't know the rules were changing and therefore the premium account was automatically dropped back to a basic account. We therefore ran out of upload quota for these notebooks this month. I have been getting the error that "This note is in the notebook that belongs to XXXXX who reached the upload quota for this month." Last Friday, he upgraded back to premium to fix the problem. However, although his account has been upgraded and his quota returned, I am still getting the same problem. Any suggestions for how to fix this? I have tried rebooting the computers. I have made sure my (basic) account is only registered on one device.
  4. Hi, Recently my Evernote has stopped updating on my Mac, worked fine up until a couple of weeks ago and still updates fine on my Android phone. Whenever Evernote is open on the Mac it tries to update for a while and says "downloading" in the bottom left but doesn't make any progress. After a while the following error message pops up: "Evernote is unable to connect with the Evernote Service. This may be due to a network problem or service maintenance. Please try again later. If enabled, automatic synchronization will resume once the Service becomes available." Any ideas? Thanks,
  5. Why is Evernote for Mac so trash? Ever since I downloaded the app, it has been glitching, ghosting, and recently I have lost 3 hours worth of work. Yesterday I spent 3 hours on a psychology project. I hit sync every once in a while, though I knew that it would also auto-save. I closed Evernote when I was done. Today I opened Evernote and the note displayed info that I had entered a week ago, and nothing more. I am so angry right now it is indescribable. Unless anyone can help, I suppose I will just go back to google docs.
  6. Hi there, Could you please help me with a problem that I've had over the last few weeks. The newly created notebooks does not sync (Evernote Windows). When I create a new notebook in Evernote (whether under the main root or a notebook stack), instead of a notebook green icon, a stop-sign shape icon appears next to it. And I can’t access the newly created notebooks or notes within the new notebook anywhere else on other devices. However when I create a new note in an old/existing notebook, I can access and see the new notes on other devices. My usage is also way below the monthly free usage. Thanks
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