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Found 3 results

  1. First, the desktop version stopped syncing. It kept showing the exclamation sign. I started using the web version temporarily which works fine. I tried to use the desktop version again, it just doesn't open anymore. It just crashes after "initializing attribute index tables". I have uploaded the log file. Nothing else seems to work. I am not able to raise a ticket, or email, or chat with anyone. If it doesn't get resolved, I would have to stop using Evernote and try some other application. Evernote_6.8.7.6387_20180126.log
  2. Hi there, I have my Livescribe 3 Pen connected to both my ipad and iphone and take notes in meetings with audio. When I am syncing to Evernote the audio doesn't seem to be syncing. Pages are coming across fine. A notification on the evernote page appears "Download this PDF to your computer and go to www.livescribe.com/player". I was under the impression the audio synced to Evernote automatically?
  3. We use evernote to keep lab notebooks at work (research science). Our group leader has a premium account which we use to create and manage experiment notebooks so that all lab members can work with them simultaneously. We haven't had problems with running out of upload quota before. My group leader didn't know the rules were changing and therefore the premium account was automatically dropped back to a basic account. We therefore ran out of upload quota for these notebooks this month. I have been getting the error that "This note is in the notebook that belongs to XXXXX who reached the upload quota for this month." Last Friday, he upgraded back to premium to fix the problem. However, although his account has been upgraded and his quota returned, I am still getting the same problem. Any suggestions for how to fix this? I have tried rebooting the computers. I have made sure my (basic) account is only registered on one device.
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