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My EN Mac menu helper icon has mysteriously dissappeared. I have been going back and forth with EN support for a month and a half and they have not been able to resolve. I've contacted Mac support twice and they say this is a common technical problem that Mac users call in with. I have the latest version of EN. I have followed tech support instructions and removed and reinstalled the application many times. Their recommended 'app trap' idea did not work. I need help. The helper tool was my most important tool. See the pic attached. Where'd my elephant go? thanks, John no elephant.tiff