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Found 23 results

  1. Using A & B as replacement names for my notes... Text from "Note A" has been overwritten by text from "Note B". All i did was make changes to Note B. I didn't copy anything from Note B, and did not paste anything from Note B into Note A. But now, Note A has all the text that was in Note B, and it has erased all of my text that I had in the original Note A. I have NO clue why this has happened, and it sucks because Note A has been a really important Note that I have been maintaining for the past 2 years. Does anyone know how to help get the original notes back? This seems to be a really weird glitch/error of Evernote.
  2. Guest

    HELP...

    ALCON...ALL CONCERNED Would someone PLS Help... Was writting along & clicked on the font size tab when my ENTIRE Note DISAPEARED in front of my eyes...! Does anyone know HOW to bring it back or do I need to re write it...?!? IsmaelTirado7@Hotmail.com
  3. Hi, I would like to kindly ask you for your help. In my Evernote account I had some notes locked with text encryption. 2 days ago, when trying to input the password, it didn't want to unlock the text (the password was correct – I tried it several times), so I just closed the application. Now there is no lock shown, so I can not access my notes (which are very important for my work - 5 years of information stored and personal info). I was using online Evernote. No access is available on the desktop version, too. This is how the lock looks like on other notes. Please kindly let me know what can I do to obtain the lost information. Thanks a lot, Teja
  4. hi all I would appreciate anyone's help at the moment I am using evernote for some years now. Today I decided to log in with my google account for the first time (before that just logged on with a password). Sadly enough I lost all my notes. I understand I created unintentionally a new account, though when I follow the help orders (un clicking google sign in, logging out than signing with my password) nothing changes. is there anything else I can do?
  5. Hi, 2 days ago my phone was stolen, and the person who did it, delete all my notes of my evernote account and also from trash, so is there any posibility to restore to a last point , or get all my notes back because it was not me? thanks
  6. So I've been working on a piece of writing for a few months now, and I usually allow automatic updates for apps on my computer as it has never caused any problem before. I open my computer to see that Evernote has updated, and that TWO THIRDS OF MY PIECE HAS DISAPPEARED. It's not in the trash folder, and I even went to Evernote online to check there and it's gone?!? I've lost countless hours of work. I've tried syncing it multiple times, and it's just not there? It says that I last updated that note in February, and I was working on it just last week (April). I've lost all my work from that period between Feb and April. Someone help!!
  7. I have had Evernote basic for years. I have a key note that now comes up only with the name of the file underlined as if it was a link to go somewhere, but the notes that I have stored in this folder for the past several years are completely missing. I have tried without success to restore a backup of my computer and I have searched for days to find someway to get an email out to Evernote for help, but I have not found a way to contact them. I would just like my note restored as I desperately need the information. Has this happened to anyone else?
  8. I forgot my password, created a new one, logged in and all of my notes are gone! It looks like a brand new account. I've tried logging in with both my username and my email address. I have no other possible accounts that I could have accidentally created a new one. I don't go back and forth between devices I only use it on my desktop downloaded evernote. I did log in on evernote web when I reset my password and then logged out and back in on my desktop to see what was going on because I was trying to add evernote to trello and none of my notes would show up. I have my desktop set to autosync and to my knowledge I've never created a 'local' note so I would think they would all be saved somewhere. Any help please!
  9. Hi, friends! Sorry for my English. Some time I used iphone but after switched to Android. At the time of changing phone, all the notes were in evernote and I have seen them on Android. Some time after I erased iphone, of evernote on android began to disappear notes. I lost very important notes. I have a basic account. Connected devices are only two - it's an old iphone and current Android. Does exist any possibility to recover the lost notes?
  10. This is the 3rd time now that I lost notes! I am NOT a premium customer, but I don't see that should make a difference. The scary thing is that God knows WHAT else I have lost. I have hundreds of notes now. Does anyone have this experience or know how to recapture the data off a Mac? I tried going into Time machine, but have no idea where the data is kept. Notes History is not something I can access as a non premium user. HELP
  11. The purpose of this post is to point how dangerous Evernote is with local notebooks. IF you are reading this post because you lost your notes stored in a local notebook, I would say your chances of getting those notes back are slim to none. Of my 7,000 notes in Evernote I keep all but a few hundred in synchronized notebooks. I have a few hundred vitally important notes that are high security which I did not want to store in the cloud, and these notes include over a hundred notes central to a lawsuit in which I am currently involved. I have no idea when this happened. I just did a search for one of these notes last week and realized that not only was it missing but all my local notes were missing. It could have happened last week, last month, 3 months ago, who knows? The reason I don't know when they were trashed is because I have had Evernote support advise me to reinstall Evernote on multiple occasions over the years. And I've also done upgrades over the years. I have been in touch with Evernote support, but they don't hold out much hope that this data will ever be recovered because I don't know when it was lost, and therefore to restore the files from an old backup is extremely difficult. Evernote support contacts me once or maybe twice a week (I am a Premium user), and never anything beyond an Email. In the last Email they said I need to just start doing manually searches in up to four possible folder locations (HOW IS IT THAT EVERNOTE DOESN'T EVEN KNOW WHERE THESE BACKFILES SHOULD BE??) and I just need to go day-by-day search old backups in each of the four locations until I find them. I've been working on this problem for two weeks now, and it has eaten up more hours than I know. The most irritating response I have received back is "well you should have backed up your local notebooks and put them somewhere safe before you ever did a reinstall." Well clearly. But the question is WHY or HOW would I know to do that? Consider: I have received multiple support Emails from Evernote on other issues that told me to just go ahead and reinstall Evernote and that would fix my problem. I don't remember any big warnings about serious data loss in any of those Emails. I set up these notebooks as local a long time ago, on a particular day and then forgot about it. The local/synchronized issue isn't forefront in any user's mind because it's not something they deal with more than once. Or at least they won't deal with it more than once unless Evernote trashes all their data. So expecting a user to always remain cognizant of something they did in a couple seconds years ago is unrealistic. Why, during the installation process, doesn't Evernote perform a check for local notebooks and then abandon the installation when it finds those notebooks, and then ask the user to either delete or backup before proceeding? One answer to the question directly above is that Evernote doesn't even know where those notebooks are located. As I said earlier, Evernote support has suggested three possible locations where those notebooks might be located. And that location isn't determined by the user, but by Evernote itself. The really unbearable thing in all this is that Evernote could certainly perform a check for local notebooks during the installation process, but they don't. I've been researching this issue in the Evernote forums and elsewhere and I am seeing a lot of people who have lost their most valuable information this way. And I am reading many posts on this issue that go back years. I actually had to give a presentation to Chicago Tribune reporters on using Evernote in their work, and a big question that came up was security. I discussed local notebooks and that answer satisfied many of them who have since started using Evernote (I was giving this presentation because am I developer for an Evernote product that I want them to buy). Now I have to go back to this whole group and share the terror of this story. There goes the Chicago Tribune account. But that is nothing compared to the data I lost.
  12. I was doing some major house cleaning of my Evernote reorganizing all of my notes and tags because things had gotten out of hand. In mid cleanup the Evernote app locked up on the PC and crashed. When I brought up the app again it locked up again. So I did a reboot, the app opened and started to sync. To my horror I sawnotes disappearing. Not deleting just disappear. I pulled up the web and notes were gone there too. As where the notes on my tablet. I grabbed my phone and put it in airplane mode and extracted my notes file but when I needed to use my phone my notes disappeared there also. I am a premium user and have a ticket open but have no resolution yet. Ticket# 762908 Win 7 most current stable version of EN Android tablet 4.4.2 current EN Android phone 4.42 current EN Is there a way I can copy my notes file back into my profile folder or will everything get deleted again?
  13. Hi, I recently relogged into evernote, requiring a password reset. When I logged in most of my notes disappeared only those prior to March 2013 are still there! HELP! Is there anything I can do to retrieve them... I have a samsung galaxy s2. Ingrid
  14. Hi, I asked about this a while ago and have had no success since. I have sent in two enquiries to evernote support and have had no feedback. I'm assuming they simply cannot help. I updated my evernote on my S3 a few months ago and upon logging in again only some of my notes (some only half) were there. The rest were just the note titles (but remained empty). I logged in online and find that there are only about a 1/3 of my notes there. The ones with just the note titles are missing completely. I would just like to know if there is any hope of retrieving those missing notes (that are an accumulation of years of note taking) or are they lost forever? I.e. is there by any chance some locally based storage on the phone in which a file can be retrieved? Or could I roll back my evernote to that previous version? Thank you, anyone who can shed light on this for me Attached is my log logs.zip New Text Document (2).txt
  15. Back in April this year, I wanted to setup my Evernote (free) account with my new gmail account. I also wanted to check my notes without having my phone. My son had my phone for a day, so I checked online to see if I could (hopefully!!) access my notes on the evernote.com website, and found that I could not. So I set out with 2 missions: access my notes online, and update my email address on my account. My son downloaded the desktop version and we changed the email address on my account there. Upon changing the email address, evernote setup a new account (same account with a zero appended to the end) for me, with no notes in it, and disabled my old account. I filed a help desk ticket and I must have been asked 6 times to provide all the account names and email addresses that were ever used. (only two: the old one (with the notes in it) with the old email address, and the new account that evernote setup, with no notes in it. I have made no progress with the help desk in 2 months now. My next plan of attack is to signup for a paid account to see if I can get some support that way. Here are my ticket numbers: First ticket - Re: #494333: changed email address - notes are gone Second ticket: Ticket# 598025 Paid account ticket: Ticket# 608489 - changed my email and notes disappeared It's so sad. Evernote is the best thing ever. I have missed it so much and would be eternally grateful if somehow I can get my notes back. If not, alas, I will start from scratch, but my confidence in the safekeeping of my precious notes is severely compromised! Are there any suggestions for me?
  16. I've been using evernote since many years and it's become sort of an integral part of my life now. I am a writer so you can imagine how important it is for me. Since the last few days, I have lost 4 important notes, part of my book, from evernote without a clue and without any warnings. The 1st time it happened, I was aghast....because I often write at any hour whenever inspiration strikes me and been doing this for years and evernote always flawlessly synced my mac to my iPad to my android phone, never had any issue. But out of the blue, suddenly, I had an entire chapter missing. I synced, the way i always did, but the sync didn't seem to effect anything on the ipad. I thought maybe they have introduced a cron job sort of queue and it will eventually happen. But the next day it went missing from the mac too. I checked the web, now that told me an entirely different story. Evernote on my mac, ipad and web seem to be existing in totally different worlds. None of them would reflect even the formatting changes or the sequence of notes (sorted by last modified) similarly. The web version didn't even SHOW the note i have been working on since the last MONTH in the notes list. And yes, it did say 'last synced 2 days back'. I checked on the forums and found many people have been facing this issue with almost no satisfactory responses from the support staff. Just users discussing with each other mostly irrelevant stuff, older users trying to talk ***** to new users about how to post in the forums and posting manners and all but no real solution. Mostly egoistic *****. I read about a few users raising support ticket and getting replies like "sorry for the inconvenience", and suggestions of some things (which I was doing right anyway) for future notes. But no way to recover the notes they have lost. Basically I saw a lot of incoherent replies with an underlying tone that there's nothing wrong with evernote, and the users must be doing something wrong, without specifying what. Typical response of an app developer when they've got millions of users and a few of them facing issues doesn't really matter to them, or their numbers. I am hereby concluding that evernote does have a bug or an issue which they haven't acknowledged or informed about and it's become an unreliable app to use if you value your ideas and notes. When I lost my notes, and I've checked everywhere, on all platforms, they are truly gone, there was absolutely no warning, no indication, no alert about any sync not happening, note not being saved etc etc. which is quite bad. I guess it's time to find an alternative. As a writer, there's nothing more important to me than the ideas that note down assuming they will be there when i wake up the next morning. If I cannot have that basic assurance, it's an app not worth looking at. It was good while it lasted.
  17. Anyone else losing notes in 5.5 Beta 2 Build 402579? Scenario - Searching for notes that I usually search for returns no notes. Notes are no where to be found in EN. Even when browsing notes the note won't appear. Tried closing EN and starting again, no luck.
  18. Hi, I tried to change my email address in my account. I was using my business email and I wanted to change it to my personal email address. Now that I have done this, I have lost ALLLLLLL my notes ****CRIES HEAVILY**** PLEASE HELP! Thank you kindly!
  19. Back in March when Evernote had the password breach, I was instructed to update the app and then change my password. I did this, and all my notes were lost. It responded by treating my account as new with a few notes saved that were in my trash. I then tried logging on with my user name and then my email, but neither worked. Have some personal memories in notes that I would love to retrieve. Any help would be appreciated. Nevermind...figured it out.
  20. I was working on a note (had the window popped out). Then, I quit Evernote on my Mac. When I reopened it, the note was gone. I really need this note back as I have a final tomorrow!
  21. After I reset my password, as told necessary, I lost all of my notes. I have a bunch of tests and finals coming up and I'm desperate to get them back as soon as possible! I sent an email for support two days ago but have still not gotten an answer. After googleing the issue today I realized that this was a problem for many people. I have tried the step-by-step list posted as a reply to several of the posts concerning the same issue (about logging in with your username, not your email, to retrieve your notes), but it didn't help me. The same "welcome to evernote" note is now the only note on my account. I have been freaking out about this for almost three days now and I am getting seriously worried my notes will never be retrieved. I used evernote for the sole purpose of not losing my notes in case anything happened to my Mac, and I can not put into words how disappointed I am about these resent events. The evernote team has not even been bothered to answer my email, and I am hugely disappointed. Does anyone know any alternative ways to get the past two years of school work back? It syncs automatically so I'm assuming they are saved somewhere, but how do I retrieve them? Any help would be greatly appreciated as I have three huge tests within the next two days and everything that I need to prepare for them were written in evernote.
  22. Please help! I tried to sync my notes from my iPad to my laptop - my wifi on my iPad was off (I had forgotten), and I tried to sync first on my iPad, then I clicked sync on my laptop Evernote. I then realised my wifi was off, so I turned it on and went to sync again. When I opened Evernote on my iPad, it had lost all my notes since my last sync (a week ago). I THINK this is because it registered me syncing from my laptop first, so erased any new notes? I am not a premium member and I do not have Time Machine and I'm worried that I have completely lost all my notes from the past week! I have tried to register for technical support, but when I do it just goes to a blank page. On my iPad it keeps saying "Connecting to Evernote Server..." then "Error Connecting to Evernote Server." What do I do?!?!!? I have I permanently lost these notes?! Thank you! (I have restarted my iPad and opened and closed Evernote on both laptop and iPad.)
  23. Can somebody please help me!!! :@ I went onto the app store this morning and saw that there was an update to Evernote, once I updated it I noticed that all of my notes were gone. I'm not sure if i had an account before but then I created a new one because it said that my e-mail address that I typed in did not exist, so maybe I did not have an account before... Now that I have created a new login I have lost all of my old content! I don't understand, because I have been using evernote for the past year and I don't think I ever logged in online, I just used the programme on my mac and had so many notes that I created with some valuable info on it. And now that I updated it to version 3.1.0 (24062), all of the notes I had are gone!!! Is there any way for me to get all of those notes back?? I hope there is a way to get it all back!!! :(
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