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Found 15 results

  1. Had a note started on ios (latest version / iPhone x). Moved over to windows web client (windows 10) but notebook offline. typed large amount of content. Brought laptop home and connected to the internet. There's no obvious synch icon, so I hit refresh in the browser, thinking this would force a sycn and I'd incorporate the ios content with the web content, or maybe get a "which note do you want to save" message. To my dismay, it simply wiped out my content on the web note and loaded the ios note. Went through browser history thinking I could get a rendition of the unsynched note and quick copy the content but no joy. I remember a "sync issues" note from prior versions of EN that would hold this kind of "lost in space content" but didn't see that either. Is there any way to get that content back ??!! Beyond that, with unsynched content on a web note, if hitting synch or refresh will trash your content, at that point, how you are you supposed to preserve your content in EN? Brutal.
  2. Evernote for iOS is losing data. I have lost content within notes. It's happening with alarming frequency. (At least six times in the past 2 months). I keep a regular log of medications I take and it's rather important to me. I lost a full day of the log's data when I looked this morning -- everything I had entered for yesterday and the evening prior was gone -- I lost 36 hours worth of data for no justifiable reason. There certainly has no user error here. It was just gone. I didn't delete it by accident. We need to have Note History available to us at all times. I know the data is backed up somewhere. I shouldn't have to pay for Evernote Premium to have a sense of security over my information (Note -- I do pay for the Plus tier -- and I thought I had Note History available but it seems like that feature was stripped away at some point). However now considering that data is being deleted by Evernote on a regular basis -- this history feature should just be FREE to all because otherwise, we have no way of retrieving data that was lost THROUGH NO FAULT OF OUR OWN. I am getting so frustrated with the lack of reliability in Evernote -- and this bug needs to be fixed IMMEDIATELY. Until it is fixed, the Note History features should be readily/freely available to all. The current state of affairs in INEXCUSABLE.
  3. Hi there. An old version of a note was on my iphone (apparently the newest version of the note never synced to my phone?). My newest version of the note was on my desktop, but it apparently never synced to the server. The old version of the note on my on my iphone synced to the server after I opened the iPhone app to see my newest version was there, and when i opened my desktop this morning the new version was overwritten by the old version from the iphone. how do i revert back?
  4. I upgraded to iOS 8 on my iPhone and my iPad, and when the upgrade was complete, all of my notes in Evernote were gone. I've tried reinstalling the software, I've done searches, and I cannot get those notes back. No one seems to be able to help me, I contacted Evernote support and they told me they can't answer me personally, so they're closing the ticket. This is a big deal; I had four years worth of notes, and they're just gone, and no one at Evernote will assist me. Has anyone else experienced this issue?
  5. 2/3rd of the pages of a book I started writing in Evernote (Windows app) recently disappeared. One would think that, since Evernote's primary purpose is to retain notes, this sort of thing would not happen. The missing pages were written during the month of April (2017). The missing pages are not in a "trash" folder. Maybe they are in a revision history, but of course I can't access that without upgrading. I have tried several times to contact support through chat, but the website always says chat is unavailable -- even during its posted operational hours. And, of course, emailing support is only an option for premium users. I have lost countless hours of work and it seems there is no recourse other than to upgrade, but that provides no guarantees the lost data will be recovered.
  6. So I've been working on a piece of writing for a few months now, and I usually allow automatic updates for apps on my computer as it has never caused any problem before. I open my computer to see that Evernote has updated, and that TWO THIRDS OF MY PIECE HAS DISAPPEARED. It's not in the trash folder, and I even went to Evernote online to check there and it's gone?!? I've lost countless hours of work. I've tried syncing it multiple times, and it's just not there? It says that I last updated that note in February, and I was working on it just last week (April). I've lost all my work from that period between Feb and April. Someone help!!
  7. Well since this new push to drive people into Evernote Premium I seem to no longer ever get any kind of conflicting modifications. Instead they just seem to delete things from my note, even though the header may say modified on X date that information is just gone and also deleted from my device so it is no longer available anywhere. The help section is no help at all because it just tells you to look at Note History which is of course a Premium Feature. A feature I would never have needed if Evernote hadn't stopped giving me conflicting modification messages allowing me to clear the conflicts myself. So my impression is that this is another conscious decision by Evernote to punish and mistreat existing free users and try to force them into becoming Premium subscribers. I would have switched to One Note if I knew they would pull stunts like this. Shameful behavior.
  8. One of my very important notes was truncated, and I can’t get it back. https://help.evernote.com/hc/en-us/requests/new?ticket_form_id=176617 doesn’t work because I don’t have premium. Please help!
  9. This is the 3rd time now that I lost notes! I am NOT a premium customer, but I don't see that should make a difference. The scary thing is that God knows WHAT else I have lost. I have hundreds of notes now. Does anyone have this experience or know how to recapture the data off a Mac? I tried going into Time machine, but have no idea where the data is kept. Notes History is not something I can access as a non premium user. HELP
  10. Good morning, I restored a computer completely from a time machine backup that is about 3 weeks old. After the restoration, HUNDREDS of my local notes are without content. They include notes that have attachments, notes that are text only, new, old, recently updated, not recently updated. There is no rhyme or reason to which notes are blank and which aren't. They appear in the notes lists along with all of the other notes, and they still have titles (some have thumbnails of a generic pdf, if there was a pdf, but not all that had a pdf do) but when I click to view them or when I open them, they are utterly blank. They don't have the usual "click here to edit"; it's as though that entire section had been cut out. It can't be edited, and it can't be viewed. I've left it run for days, I've tried everything you could imagine (moving the notes, deleting all of the other notes (offline, of course) to see if they would eventually index (and then re-restored the time machine backup again after that), I've searched the library/.../ accounts/... folder that usually contains the attachments have have had no luck. I am terrified that I will not be able to recover these notes. Some of them are extremely important to me. So far I've lost hours trying anything I could imagine and searching forums, but I would be fine losing another dozen hours if it means getting my notes back. I've searched for the missing pdfs using the finder's search in the library in the hopes that would point me to the location of the other missing notes, but nothing. It's like they never existed... except they clearly did, as their titles are still there. I could use any help those of you with experience with this could provide to try to recover these notes. Thank you for any help you can provide,Mary
  11. Versions: iOS 8.4, most current version of Evernote. I'm at a conference, where I have created a single note for capturing my notes on sessions. The note contains text only. I scrolled back to the top of the note, where I start adding text before my previous notes. In the middle of entering and formatting this new text, I realized that most of the text that I entered just a few minutes earlier in this new section had disappeared. I had not highlighted it, so this was not a case of accidental type-over. Whatever the cause, I tried to undo. Evernote undid my most recent typing, up to just a couple of lines worth of text. However, the deleted text did not reappear, no matter how many times I pressed Undo. The problem happened a second time, again without having highlighted any text prior to it disappearing. I'm now at a point where I can't trust Evernote, on which I rely greatly. Any help you can provide would be greatly appreciated.
  12. i just was typing an hour and half's worth of important business notes only to have evernote web totally act like i never logged in (i had) and LOSE THE ENTIRE NOTES I WAS PLANNING TO POST TO THE WEB SITE FOR ALL TO USE. this is absolutely UNACCEPTABLE in trying to use your fercacta tool so i can give information to others in my business. ARRRGGGGHHH!!! WHY? WHY? WHY? WHY?!!! why are there absolutely NO support contacts e-mails for me to e-mail for help with this other than these STUPID community forums which will give me a bunch of non-answers and try and blame me for this LOSS OF TIME AND RESOURCES USING YOUR STUPID PRODUCT!!! give me REAL help and GIVE IT NOW!! QUIT DODGING YOUR RESPONSIBILITY EVERNOTE!! ANSWER ME!!
  13. I have a very strange problem. Its not only on my ipad but also on my fellow students ipad with evernote. When i create a new notebook i get into the notebook. But if i dont create a new note the notebook disappears from the list of notebooks while still taking up the name. If i do however create a note while the notebook is active it stays in the list. Why is my notebooks disappearing ? I´ve included a few photos of the problem Here you can see that the notebook link shows as containing 5 books http://imgur.com/FAWRvFE Here you see the content of the notebook page as only containing 3 books (last one being the trashcan) http://imgur.com/Fk8FIWR Anyone able to help me clarify this problem ?
  14. Using evernote for the first time. I'm very disappointed with losing my notes. Notes are vanishing, again and again. I am using evernote web version in Windows 8.1 OS.
  15. I hope Evernote is looking at the iPad app because there is something seriously wrong with that software. I was glad to see the recent update make the note editor run more smoothly. I listened to a GTD Connect webinar today and took some (what I thought) really good notes. Later I went back to the note and to my surprise ... most of the note was GONE. It was gone consistently across all platforms - OS X (Mountain Lion both app and web) and iOS6. There's nothing in version history and I've got a support ticket open. And while I'm not ready to give up on Evernote but I'm definitely more careful of how I upload data. I'm running the iOS app on my iPhone 4 and that software runs really well. No crashing or lost data. The iPad app on my 3rd Gen device is another story. I really want to like Evernote but it's pushing back ...
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