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    • Shane D.

      Evernote Business Beta - Spaces   12/20/2017

      We're very excited to announce the public beta of an upcoming rework for Evernote Business! To learn more, go Here
    • Shane D.

      2018 Evernote Webinars   01/04/2018

      To kick off the new year, we're excited to announce our  updated schedule for our series of webinars! Please check the events calendar to see which one works best for you!
    • Shane D.

      Upcoming Forum Change Announcement   02/14/2018

      Hi All! You may be seeing some changes with overall organization and layout of the discussion forums. You can learn more by going to the 'Upcoming Forum Change Announcement' in the 'Community Announcements' sub-forum!  

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Found 82 results

  1. I'm finally at the point where I can't take it anymore, and am seriously considering leaving Evernote because of (what I realize is) a trivial matter... Why in the ever-lovin' heck do you require me to jump through so many damn hoops just to log in??? Follow along: I'm at my laptop, I want to jot down some ideas, so point my web browser to "evernote.com" That page loads - Lots of pictures, and other good info - most of it trying to get me to upgrade from my free service (I get it - you want to make money). As a user for the site/service you'd expect I could just log-in from the front page. Wrong! I now need to click "Log in". The Log In page loads... Thankfully, my user name is there, so I don't have to type that. But, there's no where to put my password. OK... So, I click "Continue". The page drops down, and now, I can put in my password. My browser is set up to remember this, so it's already in the field. NOW I can log in!!! I click "Sign In". The page finally loads, and I can click "+" to start a new note. Let's count the clicks it takes from idea to adding a note: Clicking in my browser's address bar Clicking on "Log In" (Sometimes) clicking in the "Enter email address or username" field Clicking "Continue" (Sometimes) clicking in the "Password" field Clicking the "Submit" button Clicking the "+ (New Note)" button This is a GUI ergonomic nightmare for such a simple task. I hope it can be fixed. I'm sure I'm not the only one that gets driven bonkers by this. Clearly, there's got to be a better way to streamline this... The easiest being letting me put in my username and password at the evernote.com home page, it'd be great if they're "remembered" there (at my option)... Kind of like how just about every other log-in page on the internet works. Better yet... When I decide I want to type out an email, and I go to my gmail page, I just type in gmail.com in the address bar, I'm "remembered", and it goes straight to my inbox... I click "compose" and BAM!!!! I'm typing the email!! Would be great if Evernote made it just as easy to start a new note. Any chance it can get fixed?
  2. I updated my Evernote account password via web account management and now my notes won't sync from the Windows PC client software. It's like different Evernote security/authentication servers are in use, and the sync between them is not working, or working abnormally slowly. Or a flag got set on my account because two different sets of passwords don't match. I don't know what the real deal is. The only way I can sign into the Windows PC client software is with my old password. When I try to use the new password, I am told it's an invalid password. I have logged out of everything Evernote multiple times on both my phone and the Windows client software. I can get into my web account management portal, I can access my notes in the Windows PC client. I just cannot make sync work now that my password has changed. Do I need to revert back to my old password? I would prefer not, but if that's what I have to do to get it to work, please let me know.
  3. So what's the deal with the itty bitty "log in" link up in the corner, and the very large sign up for new users? Shouldn't existing users be a little bit more in focus than that? Or are we no longer important, once we've signed up, only newcomers counts?
  4. Loggedd out

    If I walk away from my computer too long, I come back to find a message telling me I've been logged out. This is fine, I expect this, but it gives me no way to log back in...Just ways to sign up for a new account. I generally spend several minutes trying to get back to a login page/prompt.
  5. Hi, "You have been logged out of Evernote"....sigh. Ok - I get the security reason for logging you out every so often - although 30 days seems a little quick to me - but I can deal with that - I'll log back in ok fair enough...my password's saved in Chrome anyway. BUT - what really infuriates me is that once you've logged back in - do you go back to the note you were editing before? No...you go back to a default view of all of your notes. Why? I use Chrome and generally have lots of tabs open - with lots of different Evernote notes open when I'm working on multiple things. It's my 'in progress' stuff - I keep all the tabs open on the things I'm working on. I tell Chrome to re-open with all the tabs that I had open when I closed it - so I close Chrome when I shut my laptop down, and re-open Chrome when I turn it back on again - and there's all my work and notes again as they were. Fine.... except when Evernote decides I need to log in again - and then I just have 10 'you have logged out of evernote' tabs. I log into each one - and they all just go back to the list of notes. Great. Can Evernote be updated to maintain the current note when you've logged out and logged back in again please? The URL must have the note name/ID in it - as you can re-open a tab in a browser and it normally ends up back to the same note - so why does the 'logout / login' process not keep that part of the URL and put you back where you were? Anyone else find this infuriating? I'm using Chrome (Version 61.0.3163.79 (Official Build) (32-bit)) on Windows 7 Enterprise SP1 on a Lenovo laptop - and mainly access Evernote through web - but also on the iPhone app.
  6. Hi there! Just updated evernote to latest version...And...Login form always ask for email and password everytime i wanna login. I'd like to insert only the password every time i want to login (it's not remembering the email account anymore like in previous version did) Please note that i don't want a sort of autologin, i'd like to find already typed my email account when i start evernote and type only my pwd. any hint? Thanks
  7. Hi Community, I'm reaching out to you because I I have found it impossible to receive help from Evernote Support. My problem is stated below I changed my email address just over 2 years ago because we changed our business name I wished to update my Evernote account settings to reflect the new email address I was unable to change the email address in my account settings to the new email address. It just wouldn't process the request I started a new Evernote account with the new email address as a solution All my devices automatically opened the old account, so i just continued using the old account. Plus I have a lot of content on there Additionally now, the old account can't edit to my new email address because there is an account (my new one) with the same email address The old account is ineffective at communicating with Evernote because all responses are sent to the old email address which is now inactive I had a glimmer of hope once I tried communicating with Evernote via their FB Page. Someone called Dorothy responded with some great solution ideas Dorothy's suggestion: Login to new account - shut down/deactivate new account - login to old account - change email address now there is no competing email address from new account - problem should be resolved Dorothy also picked up that I had 2 support tickets from July 2016 and February 2017. No one ever responded to these tickets Problem: Every time I attempt to open the new account to follow these instructions I receive a red pop up stating that the new account has been deactivated and would I like to reactivate it? There is no action for reactivating so I am stopped at this point Can anyone offer any solutions for me? Any help will be gratefully accepted.
  8. No log in button on homepage

    There is no log in button on the home page. And it does not navigate to my note page even if I'm logged in (ticked remember me for 30 days). In order to log in, I have to click on create an account, then scroll to the bottom to click on the small green log in text. This is just very redundant and silly UI design.
  9. All, I'm currently on the free plan, and the email address I am using to login will be deactivated soon so I need to change my login email address. I used the Google Login factor, and I'm trying to change the email address, I get the "Verify your Email" when I type in the new email address for login, and I go click Verify in the email, and when I try to log in with the new email it says it can't find the acount, but I can still sign in with my old/current email address. Any thoughts on how I can change the email address?
  10. I have the option for Evernote to "Open At Login" unchecked, but the application still opens every time I restart/relogin to my computer. I tried enabling the feature by checking it, to see if functionality was reversed by accident, but it still opens. The toggle does nothing. Would love to see a fix for this!
  11. Login com e-mail já criado

    Boa tarde. Gostaria de uma ajuda. Comecei a usar o evernote e na hora em que fiz login escrevi meu e-mail errado e não me atentei, criei cadernos e já me organizei inteira dentro do evernote para usá-lo no meu trabalho (com o e-mail escrito errado) e quando decidi verificá-lo no meu celular e fui fazer o login com o e-mail correto ele criou uma conta em branco. Não demorou para eu perceber o que eu tinha feito e cancelei a conta com o e-mail correto a fim de trocar o e-mail da conta errada para ficar tudo certo. Só que... agora o evernote diz que a conta com o e-mail correto já existe (mesmo que deletada), acredito que por alguma política de possível reativação. E assim fico presa eternamente em uma conta com e-mail errado. Me ajudem por favor? Vi que o suporte da evernote é pela comunidade, então vim expor toda a minha problemática. Obrigada.
  12. Hi folks! I am new to Evernote, but since everyone kept saying how incredibly amazing it was I decided I should give it a try. I can log in just fine with my Gmail account to the iOS app as well as to the web app from my desktop browser (Chrome on Mac OS Sierra). However, when I try to log in to the desktop app, I keep receiving this message. Does anybody know how to fix it? Thank you!
  13. Log In/Out Protocol

    I'm a newcomer to Evernote, running on Linux OS so I'm using the web client. What's the correct protocol for log in/out? Log in and stay logged in throughout the day, or only log in when needed to do something? Thanks.
  14. Other Web Start Page

    I'm new to Evernote, still fumbling and learning. I'm using the web version (because EN desktop is not available for Linux). When I login, I'm always taken to the last note that I had open. How can I set EN to start at the page that lists my Notebooks? Thanks.
  15. I created my Evernote account by logging in with my Google account. When I try to login to Evernote inside of the Scannable app, it does not accept my gmail address and password as my Evernote credentials (I use a password keeper so there isn't a possibility that I'm entering the password incorrectly). There isn't any option in Scannable to link through Google either. If my gmail account and password are somehow not my Evernote user name and password, what the heck is? I'm not interested in resetting the password since it's literally working everywhere but Scannable.
  16. Wrong E-mail Address

    Hi, I use Evernote since November, 2015. I have a lot of job notes and today, I´ve decided to upgrade my basic account to premium. Unfortunately, when I was writting my e-mail to sign in by my computer, I wrote a wrong e-mail, missing numbers on it. My correct e-mail is g-----------6@gmail.com and I wrote g---------i@gmail.com. So, after that, I did all the steps, including credit card payment. When I tried to syncronize it, I realized my e-mail address was incorrect. How can I proceed to upgrade my real account to premium if I have done the payment in the wrong one?
  17. Hello, is it possible to disable automatic login in the Windows desktop application and to make Evernote to always ask for the password? When using shared Windows users it is not possible to control the access to the Evernote personal data if I have accessed before with my account. Thanks in advance.
  18. I am using Web Clipper 6.10.1(35f63f9)/11.00.926 on Chrome 54.0.2840.99 m and Windows 7 Pro 64.. Every time I look up from my work Web Clipper has that familiar red dot. But actually now that I have click on it to get the above version number it is once again logged in... I am confused this is very different behavior than in the past
  19. Hi, i recently downloaded Evernote for windows pc, and when i have a problem logging in with google, i click on existing user and then "Log in with google" I insert my google mail and password click ok and then it asks me to confirm my identity, so I try to verify with my google account, and on my smartphone arrives the notification, so i give the permission to access and then on pc nothing happens... do someone knows something about that issue?
  20. Today my Firefox updated Clipper to 6.9.3 and at the same time Clipper ask at any Firefox restart to log in Evernote Removed 6.9.3 and installed 6.2: it works again I'll remain with 6.2 until further news dario
  21. Firefox Can't log in

    I can't login in Evernote web clipper 6.9.3 and Firefox 50. When I type in my credentials and press login, I get the message "unknown error".
  22. I have the latest ver. of my desktop evernote app for windows. When I try to log in, I see the message: "Can't connect to server" I have this problem during a few days, so I have to use only my mobile app. Hope for your advice.
  23. Can't Log On through iPhone App

    Hi - I managed to lock myself out of my Evernote iphone app and now can not for the life of me sign in again! I've used the reset password function through the app and keep getting a message saying a reset link has been sent to my email but I haven't received anything yet and have done this a few times. I've gone onto the web browser version and changed my password through my account there, but when I try to use this in the app, it still doesn't work. I've also deleted the iPhone app and reinstalled it, to no avail. All I want to do is somehow contact Evernote to get my account reset (but not lose all my data), but can't find any contact details for them anywhere. I'm on a free account. Apologies if this has been answered elsewhere! Thanks in advance for your help.
  24. OneNote here I come

    I've tried everything and Evernote keeps automatically opening when i login. It's annoying. Considering how many years I've used and depended on Evernote, it'll be a shame to switch to OneNote. Wish you could fix this bug.
  25. Trying my luck here, as Evernote will not allow me to actually contact them... I have Evernote ( Version 6.9 (453991 Direct)) on my Mac (OSX 10.11.6) and all of a sudden my Evernote will now automatically decide to launch/open when I turn on my laptop each morning. How do I stop this? I can't find anything under preferences to uncheck, and the icon in my dock does not have 'Open at Login' checked. Can someone help show me how to stop this, or do I just have to uninstall this app altogether? Thanks.