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I've been using Evernote for 10 years. I am very disappointed at the huge drop in customer communications over the last three years. Remember the good old days when Evernote actively communicated with their customers? They participated in the user forum. They shared monthly podcasts. They handled questions and answers. And most importantly, they kept us up to date on issues and problems. Now, we have to rely on comments from other users and questionable 3rd-party customer support. It is sad to compare then vs now. For example: Community Chat with Phil, Dave & Andrew (2012) Ap