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Found 6 results

  1. Hi all, I am currently having an issue with the searchability of documents when using the Scansnap Cloud service. I am currently using an Scansnap ix500 scanner. WHEN I DO USE SCANSNAP CLOUD (WIRELESS) Currently, I have Scansnap Cloud set up such that all documents go straight to Evernote (as can be seen in the first attached picture). However, when the documents arrive in Evernote, they are not searchable/OCR'd. WHEN I DON"T USE SCANSNAP CLOUD (WIRED) When I have a wired connection and send the documents to Evernote through Scansnap's "quick menu" (from the included software CD - see the second attached picture), the documents arrive in Evernote and are indeed searchable (OCR'd). Why am I having this issue? At first, I though that the WIRED option runs the OCR on my computer and THEN sends it to Evernote (whereas under the WIRELESS option there may be no OCR on the Scansnap Cloud server side before it is sent to Evernote). However, doesn't Evernote have OCR capabilities on their end as well (and so it shouldn't matter whether the document has been "pre OCR'd" before arriving)? Or is OCR only a premium feature?
  2. I have a Scansnap iX500, and want to know if I can use the Evernote Scansnap software with it. I hope so, for I want to set the Scansnap to scan directly to Evernote.
  3. I bought my Fujitsu iX500 Scanner before Evernote began selling theirs. It came with a utility to enable it to scan directly to Evernote. Now in the latest update, that utility seems to have disappeared. When I look in Mac Evernote Preferences, the features related to ScanSnap are greyed out (unavailable) with link to buy the scanner from Evernote Market. Have any of you encountered this? What's the work around?
  4. The more I read the more I think the ix500 provides more flexibility than the ix500 made specifically for EN. Before buying I want to be sure there is no compatibility issues between EN and the Fujitsu ScanSnap ix500.
  5. Jackolicious (below) says "SSEE comes with hardware OCR." What does "hardware OCR" mean in this context? Does ScanSnap EE come with "hardware OCR" capabilities that the ScanSnap iX500 does not? https://discussion.evernote.com/topic/43257-scansnap-evernote-edition/page-7#entry244058
  6. I have a Fujitsu ix500 and use EN Business. When Evernote app ic closed I can scan doc and it opens and syncs with no problem. Leaving the app open, I try to scan an additional doc it says, "Failed to start up Evernote for Mac. Make sure that the selected application is installed correctly." Any help is greatly appreciated.
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