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Found 17 results

  1. I have been trying to install the Update 5.8.4.6870 on my Windows 7 Home Premium computer. I receive the following error messages: The feature you are trying to use is on a network resource that is unavailable The file "C:\Users\stephen\AppData\Local\Temp' is not a valid installation package for the product Evernote v 5.8.1. Try to find the installation package Evernote.msi in a folder from which you can install Evernote v. 5.8.1. The older version of Evernote v 5.8.4 cannot be removed. Contact your technical support group. (.\Bootstrapper.cpp:915) Ox643:fatal error during installation. I backed up my existing data files to another folder, then tried to uninstall my current Evernote. When I clicked Uninstall, the exact same error messages came up. My current version of Evernote is 5.8.3.6507 Has anyone out there had the same problem? Does anyone know a fix? Oh help, please, help!
  2. Hello: I'm trying to install Evernote Web Clipper for Safari in my Ipad 4 (iOS 8.1.1) from evernote.com. And when I click in the link, it appears a message asking where to open the Evernote.6.2.4.safariextz thing (3,1 MB). But the only options are to open it in AirDrop, Dropbox, or Evernote. I think it should be a problem of my poor configuration of the device, but don't know what to do... Sorry for my ignorance, but I'm new in this apple stuff and in this configurations. Don't be cruel... Thanks in advance, Guillermo.
  3. Arghh, I'm so frustrated. The 'support pages' instructions for installing Evernote web clipper on iOs does not clearly explain how it's done, and it refers to options or items that simply do not come up on my device. Help! How do you install Evernote web clipper on iPhone? I tried the 'Get Web Clipper for Safari' download from my email account on my iOs device, but this did nothing at all, and I suspect I need to find the installation specifically for iOs. Thanks for any advice.
  4. I'm on El Capitan, no recent updates, and I tried to open my Evernote app on my Macbook Pro. An error message came up, saying the app was damaged and I should delete it and reinstall it from the app store. Did that, same error message. Restarted the Mac, repeated the process, same problem. Help!
  5. Hi people, I've I problem that the App will not install on my Windows Surface RT. I keep getting the message that my internet connection is too slow but it's just fine. Heck I game on this internet connection! Anybody can help?
  6. よろしくお願いします。 まず、Web版に登録しました。Windows版を使いたくデスクトップ上にインストールしました。 Web版のアカウントでWindows版で入力しようとしたら、アカウント名またはパスワードが違うので、登録先のメールに連絡がいくということなのですが、 連絡がきません。もう6時間もたっています。連絡は1日ぐらいまたないとだめなのでしょうか
  7. I have temporary need of a version of an install that will work on Mac OS 10.6.8. Can I get this? If so, where?
  8. Hi there, About a month ago I had to renew my evernote. I thought it was on automatic renewal through the iTunes store but I realized that I had bought it via the Evernote website. To avoid that again I made sure that I bought it on the iTunes store (premium version). However, when I went to install it, it said that I can't and that I have to until evernote and then redownload it. The problem is, there's nothing to uninstal. There's no app in the applications file and nothing comes up when I search. Also, Evernote won't recognize my subscription (even though I have the receipt) so none of my mobile devices are working because they just keep asking me to update my account. Any ideas? Thanks!
  9. I'm about to do a clean install on a new Mac. Is it advisable to transfer the Evernote preferences from the old to the new, and if so, is it just a matter of copying the old plist file? Or am I better off doing it manually?
  10. I feel as though this is a ridiculously simple question, but I cannot find a simple answer. I am trying to use keyboard shortcuts on Evernote for basic word processing/ document typing, writing. I am used to using Command + k as a way to call up a box for entering a hyperlink, but it is not working. I attribute this to the fact that I may not have the latest version of Evernote installed. I've searched everywhere for a clear answer as to how I can either 1) check which version I am using and/or 2) update to the most recent version (I am a paid user). Can one not install the latest version via using the web version, does it have to be a native app on the desktop (?), or am I completely doing this wrong? Thanks for any help.
  11. I was trying to upgrade my evernote install in a Windows 10 PC,and got the message error writing evernoteIE.1.dll and says verify I have access (which I do). It cancels the install. Also this error message on a separate screen: (.\Bootstrapper.cpp.916) 0x642:Fatalerror during instaallation. Any suggestions? Thanks
  12. Something was wrong with my Evernote and decided to reinstall. Downloaded from the official page at https://evernote.com/download/ and upon dragging the app to the Applications folder, AVG Antivirus gave me a warning (screenshot attached). It doesn't seem right, to have the file from the official site have viruses (if this even is one). Could it be something else in my laptop? AVG itself? Help will be appreciated.
  13. Downloaded the latest version yesterday afternoon. Tried to open Evernote this a.m. and received the message above. Need help.
  14. I have submitted a support ticket but wanted to check to see if anybody else has noticed this. I installed the latest Evernote mac app from the app store onto my office iMac, running Yosemite. I log into the machine using a network account which mounts my home directory on an NFS share. Evernote worked perfectly fine until I rebooted the machine. Now when I try to launch it, it never opens at all and if I right-click on the dock icon it tells me application not responding and I do a force quit. I thought I fixed it a couple days ago, actually. I uninstalled the app and deleted the directories com.evernote* from ~/Library/Containers. Then, after another reboot, I reinstalled the app and it worked fine, until this morning. I came in, booted up my mac, and the same issue presented itself. I feel like this may have to do with the nature of my user account, because the ~/Library/Containers/com.evernote* directories are being mounted as a share, and deleting them is what fixes the problem, but I don't know enough about enterprise mac account management, mac apps, or Evernote to go any further than that. If anybody else has had any experience with this please let me know, and I'll update this when Evernote support responds.
  15. I can't install the web clipper for chrome for the life of me. Am running chrome Version 21.0.1180.89 on a MacBook running OSX 10.8. Some install rights are restricted as it's a work machine.
  16. I've been having issues with the webclipper in FFv21 and I tried to uninstall it. The uninstall doesn't seem to have worked since it's "stuck" and still says Evernote has been removed, and never actually clears it out (even after a dozen restarts of Firefox), and there are a number of Evernote named files/folders in my FF profile that remain, so I don't think the uninstall of the addon did much of any actual removal. (see screenshot #1) I tried re-installing the addon, and it downloads OK, but fails when installing saying "Firefox can not modify the file needed" (see screenshot #2) I'm pretty savy, and would tackle manually uninstalling if I knew what files & wher to rip it out of the profile. Any help? I can post any debug logs or additional infor you want, just let me know what you need!
  17. I am trying to instal Skitch on my computer but every time I load it up tot he welcome screen > http://grab.by/r1si < it freezes. I think it had to do with old skitch files maybe I had on my computer so I used CleanMyMac to clean them up, but it still does the same thing. Thoughts?
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