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Found 45 results

  1. Arghh, I'm so frustrated. The 'support pages' instructions for installing Evernote web clipper on iOs does not clearly explain how it's done, and it refers to options or items that simply do not come up on my device. Help! How do you install Evernote web clipper on iPhone? I tried the 'Get Web Clipper for Safari' download from my email account on my iOs device, but this did nothing at all, and I suspect I need to find the installation specifically for iOs. Thanks for any advice.
  2. I'm on El Capitan, no recent updates, and I tried to open my Evernote app on my Macbook Pro. An error message came up, saying the app was damaged and I should delete it and reinstall it from the app store. Did that, same error message. Restarted the Mac, repeated the process, same problem. Help!
  3. thebigzbear@gmail.com

    Trouble Installing on Surface

    Hi people, I've I problem that the App will not install on my Windows Surface RT. I keep getting the message that my internet connection is too slow but it's just fine. Heck I game on this internet connection! Anybody can help?
  4. I have been trying to install the Update 5.8.4.6870 on my Windows 7 Home Premium computer. I receive the following error messages: The feature you are trying to use is on a network resource that is unavailable The file "C:\Users\stephen\AppData\Local\Temp' is not a valid installation package for the product Evernote v 5.8.1. Try to find the installation package Evernote.msi in a folder from which you can install Evernote v. 5.8.1. The older version of Evernote v 5.8.4 cannot be removed. Contact your technical support group. (.\Bootstrapper.cpp:915) Ox643:fatal error during installation. I backed up my existing data files to another folder, then tried to uninstall my current Evernote. When I clicked Uninstall, the exact same error messages came up. My current version of Evernote is 5.8.3.6507 Has anyone out there had the same problem? Does anyone know a fix? Oh help, please, help!
  5. omaruko

    Windows Windows版が使えない

    よろしくお願いします。 まず、Web版に登録しました。Windows版を使いたくデスクトップ上にインストールしました。 Web版のアカウントでWindows版で入力しようとしたら、アカウント名またはパスワードが違うので、登録先のメールに連絡がいくということなのですが、 連絡がきません。もう6時間もたっています。連絡は1日ぐらいまたないとだめなのでしょうか
  6. GungaDan

    old versions?

    I have temporary need of a version of an install that will work on Mac OS 10.6.8. Can I get this? If so, where?
  7. David C. Foster

    Can't install evernote from iTunes

    Hi there, About a month ago I had to renew my evernote. I thought it was on automatic renewal through the iTunes store but I realized that I had bought it via the Evernote website. To avoid that again I made sure that I bought it on the iTunes store (premium version). However, when I went to install it, it said that I can't and that I have to until evernote and then redownload it. The problem is, there's nothing to uninstal. There's no app in the applications file and nothing comes up when I search. Also, Evernote won't recognize my subscription (even though I have the receipt) so none of my mobile devices are working because they just keep asking me to update my account. Any ideas? Thanks!
  8. I'm about to do a clean install on a new Mac. Is it advisable to transfer the Evernote preferences from the old to the new, and if so, is it just a matter of copying the old plist file? Or am I better off doing it manually?
  9. Whenever I start up my PC in the morning and click on icon for Evernote in the start menu, it always installs the program before opening up. This has been going on as long as I've been using this product (about 2 years). I've uninstalled it and checked the shortcut several times. It doesn't seem to have any negative impact on the program, just seems silly to have to install itself whenever I open it up. Surely this wasn't engineered to work this way. Anyone have any ideas here? I'm using Windows 7 Ultimate 64 bit on an i7 machine with 9Gigs Ram.
  10. I feel as though this is a ridiculously simple question, but I cannot find a simple answer. I am trying to use keyboard shortcuts on Evernote for basic word processing/ document typing, writing. I am used to using Command + k as a way to call up a box for entering a hyperlink, but it is not working. I attribute this to the fact that I may not have the latest version of Evernote installed. I've searched everywhere for a clear answer as to how I can either 1) check which version I am using and/or 2) update to the most recent version (I am a paid user). Can one not install the latest version via using the web version, does it have to be a native app on the desktop (?), or am I completely doing this wrong? Thanks for any help.
  11. I'm unable to install the latest version of Evernote. I bought anew touch screen laptop, and downloaded the Evernote Touch App, not realising that it is a very light version and has few features. So i tried to installed the full edition, and this has caused issues. There are a number of posts on this topic already (why doesn't Evernote just fix this so installation is simple?) People are suggesting solutions like: "Go to: C:\Users\%userprofile%\AppData\Local\Temp" But.. I don't have a folder section called 'AppData' (ie. C:\Users\%userprofile%\AppData). So i don't know how to proceed from here? Cant evernote just create a fix/patch for this? Can anyone suggesta process from here? Stuck...
  12. I am having the "PerUser install by another user: abort" issue -- with the recent version (5.1). I created a support ticket several days ago now and no word yet, and I am a business and premium user. I'd be totally dead in the water except for the web interface and my mobile apps - but I am a heavy user and those are not as useful as the native windows client because I do a lot of file related things. I have gone thru all the various forum entries and tried them all as best I could (revo, regedit, etc..) but I still get the error. Bellow is the EvernoteSetup.log entry. Has anyone else had the issue in the Evernote 5.x time frame and have a more recent fix. All I could find were in the 4.x issues. [01/09/2014 09:47:24] Evernote 5.1.0.2217 Installation has started [01/09/2014 09:47:24] Running as user: dburch [01/09/2014 09:47:24] Initializing installed product finder. [01/09/2014 09:47:24] Checking if product {f761359c-9ced-45ae-9a51-9d6605cd55c4} is installed. [01/09/2014 09:47:24] Product {f761359c-9ced-45ae-9a51-9d6605cd55c4} is not installed. [01/09/2014 09:47:24] Checking registry for product {f761359c-9ced-45ae-9a51-9d6605cd55c4}. [01/09/2014 09:47:24] Located product GUID in HKLM. [01/09/2014 09:47:24] Product GUID {f761359c-9ced-45ae-9a51-9d6605cd55c4} install location is C:\Program Files (x86)\Evernote\Evernote\ [01/09/2014 09:47:24] Error getting product GUID {f761359c-9ced-45ae-9a51-9d6605cd55c4} version from the registry [01/09/2014 09:47:24] Initializing installed product finder. [01/09/2014 09:47:24] No products with upgrade code {AE2C091E-CF5F-4e30-8659-D640E23A8B99} found. [01/09/2014 09:47:24] Checking registry for upgrade code {AE2C091E-CF5F-4e30-8659-D640E23A8B99} (E190C2EAF5FC03e468956D042EA3B899). [01/09/2014 09:47:24] Upgrade code {AE2C091E-CF5F-4e30-8659-D640E23A8B99} was not found in the registry [01/09/2014 09:47:24] Initializing installed product finder. [01/09/2014 09:47:24] Checking if product {A5C8B875-E86C-4783-83F4-F35E788FFC29} is installed. [01/09/2014 09:47:24] Product {A5C8B875-E86C-4783-83F4-F35E788FFC29} is not installed. [01/09/2014 09:47:24] Checking registry for product {A5C8B875-E86C-4783-83F4-F35E788FFC29}. [01/09/2014 09:47:24] Product GUID {A5C8B875-E86C-4783-83F4-F35E788FFC29} was not found in the registry [01/09/2014 09:47:24] Checking for already installed products [01/09/2014 09:47:24] Detected version installation [01/09/2014 09:47:24] PerUser install by another user: abort.
  13. Joey Bag of Donuts

    Dialog needs some UX love

    Not sure what this dialog is asking and have no idea of the difference between Quit and Cancel.
  14. I was trying to upgrade my evernote install in a Windows 10 PC,and got the message error writing evernoteIE.1.dll and says verify I have access (which I do). It cancels the install. Also this error message on a separate screen: (.\Bootstrapper.cpp.916) 0x642:Fatalerror during instaallation. Any suggestions? Thanks
  15. thebangzats

    Virus in Official Installer?

    Something was wrong with my Evernote and decided to reinstall. Downloaded from the official page at https://evernote.com/download/ and upon dragging the app to the Applications folder, AVG Antivirus gave me a warning (screenshot attached). It doesn't seem right, to have the file from the official site have viruses (if this even is one). Could it be something else in my laptop? AVG itself? Help will be appreciated.
  16. Yesterday I had the alert that a new version was available so, as usual, I clicked on the "download" link and then on the install link. It hung with 21 seconds to go and after half an hour I crashed the process. Then I went to the EN page and downloaded the latest version and attempted to run the install package. It hung at 14 seconds to go. So now I have rebooted, and attempted to uninstall Evernote (in Programs and Features it says it's version 5.8.3) and now the uninstallation is stuck with 1 second to go. Please help me get Evernote running again on my system?
  17. I would have preferred to keep this private but they insist I put it here. I really get tired of apps that are totally "all about me". Apps that don't ask and assume - invariably incorrectly. I use the Evernote add-on for the browser. It works awesome for the most part. But why does the programmers assume by default I want to interrupt what I'm doing to open the main app? Please stop. Set the option by default to not open from a web clipping. After the app opens and I close it - since it has now derailed my train of thought - some moments later it decides it needs updating. So I allow it, say yes and go away. Then AGAIN it feels like it's ok to open the entire app obscuring what it is I'm doing. Perhaps a checkbox under settings "Forego annoying behavior". What prompted this is I'm collecting research notes to compile later and it really is being more trouble than it's worth. I can simply clip text and paste it into a text file if it comes to that. But I like Evernote - don't encourage me to have second thoughts.
  18. Yesterday afternoon I upgraded a brand-new Acer Aspire V15 laptop fromWindows 8.1 to Windows 10. I installed Evernote and waited for my notes to sync. They didn't, for half an hour. Then a single note came in. Then, after another half-hour, 14 more notes came in. Overnight and during another four hours this morning, no more notes have come in. Only 3,500 to go! The sync icon has been spinning all this time. I even tried uninstalling and reinstalling Evernote, and rebooting the computer. How can I fix this?
  19. Hi I fell out of love with Evernote a couple of years ago and migrated to gtasks. I'd now like to give it another go.... How do I wipe everything (including all old notes - there's nothing important in there) so I can start afresh. Thanks
  20. Downloaded the latest version yesterday afternoon. Tried to open Evernote this a.m. and received the message above. Need help.
  21. I am a Mac user. However, I needed a Windows installation of Evernote for some documentation I am writing. I bought the latest version of Parallels (10.1.2) and installed Windows 8.1. Everything seems to be working fine. However, I can't install Evernote 5.8.1.6061. When I double-click on the Evernote install application, I get a series of error messages. Here is a quick screencast that shows exactly what I am experiencing. Thanks in advance for your help!
  22. (I have a Mac OS X Yosemite) I had the Evernote app installed, and it had many local notebooks. The issue occurred after I decided to install Evernote through the App Store. It was then that the local notebooks seemed to no longer exist. I want to believe that they still exist somewhere on the hard drive. In fact, I found this location: ~/Library/Application Support/com.evernote.Evernote/accounts, which seems like it could be of some use in restoring the local notebooks, but I am not sure what to do next. Any help would be appreciated.
  23. Dick M

    Windows Installation

    I normally have the Evernote icon on my Windows task bar. Each time an update is installed, the icon on the task bar disappears. I have to use Windows Explorer to locate the EXE file on my hard drive, right click on the EXE file name, and select to have it appear on the task bar. I then have to position the icon where I want it on the task bar. I would prefer that the update procedure include a determination of whether there is an Evernote icon on either the Windows task bar or start menu, and update the icon to point to the new version rather than leaving it to me to make update my task bar or start menu.
  24. I just noticed while updating to v5.8.11.8117 that the updater/installer ran the Java Quick Starter service (jqs.exe). I thought most everyone stopped using Java a couple years ago due to some malware. Can Evernote be updated if I disable this service? (I'm running Win XP.)
  25. I have submitted a support ticket but wanted to check to see if anybody else has noticed this. I installed the latest Evernote mac app from the app store onto my office iMac, running Yosemite. I log into the machine using a network account which mounts my home directory on an NFS share. Evernote worked perfectly fine until I rebooted the machine. Now when I try to launch it, it never opens at all and if I right-click on the dock icon it tells me application not responding and I do a force quit. I thought I fixed it a couple days ago, actually. I uninstalled the app and deleted the directories com.evernote* from ~/Library/Containers. Then, after another reboot, I reinstalled the app and it worked fine, until this morning. I came in, booted up my mac, and the same issue presented itself. I feel like this may have to do with the nature of my user account, because the ~/Library/Containers/com.evernote* directories are being mounted as a share, and deleting them is what fixes the problem, but I don't know enough about enterprise mac account management, mac apps, or Evernote to go any further than that. If anybody else has had any experience with this please let me know, and I'll update this when Evernote support responds.
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