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Found 19 results

  1. I'm using Evernote 6.13.3 on macOS 10.13.2 (High Sierra). I use the Evernote helper in the top menu bar to take clippings, and when I later open the main Evernote program, all the clippings are there waiting for me. Or used to be... but no longer. Sometime over the past month or so, this functionality stopped working: - The Helper is still in my menu - It still takes clippings - But they are NOT present in the main Evernote program when I open it UNLESS - If I have the main Evernote program running in the background when I use the Evernote helper, then it DOES work, AND ALSO I get back all clippings that had been "lost" as per above while the helper was not communicating. I've tried deleting and redownloading a fresh copy of Evernote, and I've tried closing the helper and reopening it. Didn't fix the issue. And I've waited until the next routine update of Evernote in case you knew about this. But also didn't fix the issue. And there are no other reports on the Forum. Happy to provide further testing and info as needed.
  2. I use helper to record meetings, but forget to end the recording after the meetings, which means the recorder keeps recording forever. Would be helpful to have either a time limit or a pop up after a certain time to ask if session is still being recorded, requiring manual input to continue recording, or automatically stop the recording. Also, an editing tool to at least to delete the end of the recording.
  3. As a user, I often use the Evernote Helper drop down to jot down stuff I do not want to forget for a few days but I do not want to create as a note. I do this because access to the Helper is fast and easy and the content is important temporarily (as in using a scratchpad) but doesn't necessarily need to be a note and clutter my Evernote folders with this temporary content. This works great when I am working on things at my desk using my desktop. Later on, however, I am on my mobile device (or other platform) and need to reference that list of stuff (e.g. a phone number I typed) but since it is only held on the Helper on my desktop, it isn't available. My feature request is to make the Evernote Helper content available and editable on all devices and platforms.
  4. Hello everyone, I'm new to Evernote. I am using it on my iPhone and on my new MacBook Pro. So far this problem has occurred on both OS X Yosemite last week, and now it is continuing after I upgraded my OS to El Capitan. My only issue is that I am trying to select the feature in settings so Evernote Helper will start when I log into my computer under the General tab. I select the feature, and as soon as I close Preferences it reverts back to being unselected. I have restarted my computer, restarted Evernote, logged out, logged back in, and finally uninstalled Evernote and re-installed it. Is this a Premium feature or something? If not, any idea how I can get this to work? Thanks for your help.
  5. Hola, tengo un problema con evernote helper en OSX, si bien sale en la barra, una vez que le hago click esta no se muestra y no hay manera que vuelva a la normalidad. ¿alguien sabe como poder solucionarlo? De antemano gracias Saludos
  6. The last few days I have been on the road doing presentations in Keynote, while in those presentations after 5-10 min it will boot me out and bring up evernote. I thought it was just keynote but this happened with outlook and iTunes. As i write this post it did it with safari as well, it basically brings the window to the front. This is getting extremely annoying and I cannot find find a solution. any thoughts?
  7. ¿Donde encuentro Evernote Helper?, no sale en mi pc, seguí las instrucciones de buscarlo al lado del reloj y no aparece, tampoco está en la carpeta de programas, Agradecido de cualquier ayuda
  8. I'm running Evernote 6.0.11 on Mac OS X 10.9.5 Problem description: - I reboot my computer and the Evernote Helper starts in the menubar on boot automatically, as it should. - I open the Evernote Helper, jot down a note, and click "Save to Evernote". I hear the tweet and assume the note has been saved. - I then start Evernote from the dock. The note just written and saved does not appear in the default notebook. - When I open the Evernote Helper again I see a note I had started writing before the reboot but didn't save. The note written and saved after the reboot is lost. I've now seen this exact behavior twice now. Can someone else out there perform these steps as a test and see if this is an actual bug or a problem specific to my installation?
  9. I have Evernote on my iMac and iPads, though I rarely use them. In the Activity Monitor I saw the Evernote Helper on my iMac, so I opened up the app and turned it off, however it's still there every time I restart my computer. I'd prefer not deleting Evernote from my computer, so is there a way to prevent the helper from starting? Evernote is not a startup item, is seldom used, and I have no idea why it should start after de-selecting the the box in Evernote preferences. Any suggestions?
  10. I am using the Evernote.com version of Evernote, not the one from the Mac App Store. When I click on the elephant icon in the Mac menu bar nothing is clickable. I have settings gear icon on the top left, then a monitor icon, a monitor with lines icon, and a microphone icon. Clicking on any of these icons does nothing. At the bottom is a "Save to Evernote" button that also does nothing. Any idea what's wrong? I've attached a screenshot of what I see.
  11. Evernote 5.4.4. After upgrading to Maverick Helper cannot clip selected area with two screens, cutting position is moved down for about 2/3 screen height ( and up if you clipp bottom page it start from the top). Work with one display is OK. Only solution: Change Displays arrangement - arrange it horizontally to the same vertical position. Tested on MacBok Air, several second displays. Problem is with Evernote Helper, Skitch Crossair snapshot work good. Josef Moravek
  12. Hello, First post, hope this is in the right place. Searched around and couldn't find a resolution on the forum. I have been using Premium for awhile now (and love it). I use the Evernote Clipper (is it called helper?) in the menubar in mac OS X to screen-capture images in some of my pdf textbooks for use in working documents, specifically MS word. What I do is take notes in word, screen-capture an image in Evernote, and copy image into the document. When I'm finished with the document, I flatten it into a pdf and upload it into Evernote to be categorized and searchable, etc. So the original image is not important, only the end product which includes the image. The issue I'm having is that every time I clip, the image gets sent to my inbox. I want to send all of the images I clip to a local notebook, so that I can save storage space. I know you can change the default notebook to upload to... but I only want images specifically captured with the toolbar clipper to go to a local notebook. I like everything else to go straight to the inbox. I also use the web clipper for a variety of things, but I want its default notebook to remain as it is. I guess my question is two-fold: first, is there a way to set the toolbar clipper to send notes to a local notebook, while keeping the default notebook as is? Second, if that is not possible, can I quickly move added images into a local notebook after clipping them without eating away my allotted storage? For example, could I clip an image to the inbox, but then quickly move it to a local notebook before the note syncs and counts against me? I could probably just use screen capture on the mac, but that defeats the purpose of Evernote, right? Hope that is understandable... Thanks so much if anyone has tips or input!
  13. Hi! I've been an avid user of LittleSnapper as my screenshot tool of choice for a few years now, but since I'm also an Evernote Premium user, I've been meaning to migrate to Skitch, as it seems just as feature rich and also integrated with Evernote. There is one thing that bothers me, though, and it's the fact that the Skitch Helper menubar does not contain shortcuts for all of the screen capture methods. Most of all, I miss the option to capture a single window. I've looked, but not found any way to configure this. Is there any way I can add it myself? Best regards, Danni
  14. Hello there. Is there any way to create a reminder from the menu bar helper? If this is not possible, i would like to suggest that improvement in a future release. It would make the helper reach out the next level of awesomeness! Thank you
  15. After upgrading from 5.0.4 to 5.1.4, the Evernote Helper icon does not appear in the menu bar. The Helper checkboxes are checked in Preferences, and I've rebooted but still no Helper icon (even though EvernoteHelper.log says EvernoteHelper has been started). Before uninstalling the earlier version I used AppTrap to ensure that all Evernote-related files were uninstalled. Any suggestions?
  16. Although the Evernote menubar Helper seems to be working correctly with the Mac app (I can save notes to my Evernote account without the actual application being open, and those notes will sync to the application when it is opened), but the synchronization doesn't seem to extend to other devices unless the Mac app is opened first. I saved some notes with the Helper, but, when I logged into my Evernote account via the iOS app (on both an iPad 2 and iPhone 4), the notes didn't appear. After I went back to my iMac and opened the Evernote application there, the notes immediately showed up on both my iOS devices. So Helper notes seem to be syncing correctly to the Mac app, but not to other Evernote clients.
  17. When I create a note using the Evernote Helper in the menubar, I get two results, depending on whether the Evernote application is open: If Evernote isn't open, the next time I open Evernote, the note I typed into Helper doesn't appear. If Evernote is open, the note I typed into Helper immediately appears in Evernote's window. Also, notes I previously made in Helper while Evernote wasn't open (#1) suddenly appear as well. I'm pretty sure this shouldn't happen, as it's kinda pointless to add notes and then not see them the next time you open Evernote--and the only way to see them is to create a new note in Helper while Evernote is still open. I'm running OS 10.7.5 on a desktop iMac; Evernote version is Version 5.0.7 (400993).
  18. The Evernote Helper does not save notes unless the Evernote application is running. Please take a look at this video I made to demonstrate my issue: http://www.youtube.com/watch?v=bKjDuBh6GsQ Thanks very much in advance to anybody who can help me out with this!
  19. My EN Mac menu helper icon has mysteriously dissappeared. I have been going back and forth with EN support for a month and a half and they have not been able to resolve. I've contacted Mac support twice and they say this is a common technical problem that Mac users call in with. I have the latest version of EN. I have followed tech support instructions and removed and reinstalled the application many times. Their recommended 'app trap' idea did not work. I need help. The helper tool was my most important tool. See the pic attached. Where'd my elephant go? thanks, John no elephant.tiff
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