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Found 5 results

  1. Hi, i can't enable 2step. When i turn on Android-app (authentificator), in last step the evernote ask me to write password - http://prntscr.com/kk4hiz - but i don't see where i need to write password. When i click "continue with google" - i return to page with settings and 2step are disabled
  2. Hi, I use Google Authenticator in the past and then change my phone. I would like to enable Google Authenticator on my new phone but cannot find the barcode to scan. My question is How to re enable Evernote on the Google Authenticator app? Imagine you are traveling and cannot get the code by phone. All your travel information are in Evernote and you log out by mistake. You will be in big trouble, right?
  3. Okay, this may be a long-windy story, but I'll try to describe the timeline as clearly as possible. I got a new MacBook and decided to install Evernote. Now I already have an Evernote account for use on my iMac for roughly 5 years. After installing Evernote on my MacBook, I realized that two-step verification was not enabled as I previously thought. [Extraneous: So I tried logging onto Evernote via website through Google Chrome on my MacBook (macSierra), but could never get past clicking onto the Security Summary page because of my number of cookie/script-blocking browser extension. Regardless, I had other problems when I moved ahead. See following...] So I went over to my iMac and logged onto the Evernote website (same OS and web browser version), and now was able to go onto the Security Summary page. After a number of tries with inputting my phone number in for verification text (my phone was delayed and wasn't receiving Evernote verification texts right away... then multiple Evernote texts pop up kind of thing)... Then after getting through that fiasco, I had a problem with my Android phone "screen overlay" in trying to use Google Authenticator and capture the QR code with my phone camera. When Google Authenticator finally captured my QR code and initiated an Evernote account, I log out... and log back in... Evernote did not ask for two-step verification. So I go back to Security Summary... after I verified my email, I get an "internal error" when I type in my phone number for another text verification. .... I don't know what to do. Few years back, I also had problems trying to "turn off" two-step verification and had to contact Evernote Tech Support to get things right. SCRBBL
  4. I set up my Evernote for 2-step authentication and it seemed very familiar. I thought I had already done this but it said it was not set-up, so I did it. Then I realized I had done this for Evernote in the past... Now my Google Authenticator has two instances of Evernote in it, with different numbers. How did this happen? I went to delete the first one but then it warned me that I could be locked out forever, so I got scared and left it there. :-/
  5. Dear support, Im having problem trying to enable 2step authentication using code generated by my android google authenticator app. In Evernote website i started the 2step enable process > received email with code > used email code OK In next step I received SMS with code which worked also. Finally I scanned QR code with android google authenticator app, but all codes generated by android app when filled in Evernote 2step website page returns message> "Your code doesn't match what we're expecting." FYI> Im using Google Authenticator android app for other things with no problems. Can someone please suggest me what can I do to sort this problem ? I really would like to enable 2step feature. I'm also a Premium evernote user. Here it is the screenshot of the error I got when I put in evernote website the code generated by android google authenticator: Thank you, Zen
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