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Showing results for tags 'frustrated'.
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In concept, I love Evernote. I use it a lot. I am a paid user as well. However, I have so many problems with it. I use complicated programs every day.. Whether it is the Adobe Creative Suite. Music creation applications, web development apps...and, by and large, they are bug-free and give me almost no problems or frustration. It seems like Evernote should not be that complicated of a product, yet it "breaks" in some way so often. It can be working for months just fine, but then all of a sudden, with no changes in terms of operation system updates, web client updates, evernote updates...something will just stop working as intended for NO reason - something like all of a sudden, everytime you try to use the web clipper I am forced to log in again...or web clipped just hanging every time I try to use it for no reason. Frustrated, I turn to your forums, where I get slow service with inane steps and questions that do nothing to help...then two weeks later the problem just goes away and everything is back to normal (even though I changed nothing). This has happened to me so many times over the years, that I am over it. Today I begin my search for a suitable replacement to Evernote. It may not be as good or have exactly the same feature set, but it will likely be way more dependable. Your product is still just too buggy for me to reliably use it as a part of my daily workflow. It is too bad, but blame your engineering staff.
An employee set up a business account using the (my) business account credit card. That employee has moved on and their email address is no longer active. There is no way for me to log in to the account and deactivate it! I have requested that support cancel the account on a previous occasion, without resolution. Please offer me some direction on how to cancel the account!