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BurgerNFires, I hope you don't mind me starting a new thread to specifically address this issue we touched on in a different thread yesterday. It is related, but was note the Thread's actual topic. Anyway... To Gbarry, Charboyd, Jackolicious and any other Ecernote staff that might see this: Is it true that Evernote no longer provides *any* Support at all to Free Users? As in in Fremium Users shouldn't even bother submitting a Support Ticket asking for Help? Please clarify aa soon as possible to save confusion here on the Forum?.