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Found 163 results

  1. Hi, I am using Evernote on different devices: Windows 10 Desktop, Mac OS, iOS (iPhone and iPad). All updated on the latest versions. The Windows Version has now caused a severe error for the second time. I experienced the same one week ago and I reinstalled Evernote after it and hoped it wouldn't happen again, but it did right now. It's not so easy to explain, I hope you can follow: I am working on Evernote Windows Desktop on different notes (jump from one note to another, make some changes, jump back to the old one and so on). At one Point, the Content of Note A is entirely replaced by the Content of Note B. The title is still correct but the note content is replaced. It is critical to terminate the app imidiately now, if you don't want that other notes will be affected in the same way. If I sync to other devices now, the note Content stays as it was displayed in the Windows app. In other word, the old Content of Note A is completely lost. There is no way to use "Step backwards" or something, the content of the replaced note is lost forever. Just to make this clear: this is propably the most severe kind of error your app could have. I am using Evernote since 10 years and I have >3.000 notes. Many notes, especially the old ones, have a high personal value for me. My trust in Evernote has been sensitively damaged now. I have to add, that I am really disappointed by you guys. Bugs can happen. Sure. But not this kind of bug. Which value has Evernote if I have to fear that some stupid bug destroys my 10 years old memories? Do you know that bug? Is there a chance that you fix it one day?
  2. Hi, I've installed the Evernote for Salesforce app, followed all the installation steps, and my SF users still cannot "Connect" to use Evernote within Salesforce. We have the Professional version of SF and I've installed it in the Opportunity, Lead, Account, and Contact pages. Our users will be logging into Evernote with their personal account and we do not have Evernote for Business. The following error keeps appearing when one of my users tries to "Connect": "Content cannot be displayed: You do not have sufficient privileges to access the controller: EvernoteController". I assigned access to the Apex Class to all my users, specifically the "EvernoteController" and the "Evernote.PostInstallClass" to all my user profiles and they still keep getting this error. What am I missing? How can I fix this? Any tips are greatly appreciated! Thanks!
  3. Security flaw

    Hi, finally I could reach you, My issue is that when I open the app, it takes a second to ask the password. Until then all my data is visible. So what's the point of securing it with anything if anyone can have as many glimpses as the wish for? There could be also a more complicated password option and for some people even 2 factor authentication could be a choice. The latter for premiums. Thank you for your time, novroax
  4. Hello, I try to register my account and use the student offer with my edu mail, I receive an email but the link redirects me to the payment page and says "This offer expired" What can I do?
  5. Hi, Whenever I use Evernote to take a picture with the camera, the attachment fails with "Unknown Error Occurred", and nothing gets attached. I've tried this multiple times in various ways: Taking a photo note using the Widget -> Fails all the time Opening Evernote, then taking a photo note -> Fails all the time Opening a new, empty note, then putting a Camera attachment -> Fails more than half the time Having an existing note with an image or a camera attachment, then putting another Camera attachment -> Fails all the time Having a new note, or an existing note with a Camera attachment, then attaching a image from Gallery -> Succeeds all the time Why is the Android Evernote so buggy? I'm really surprised, I would have thought this is a really standard workflow.
  6. privacy MAJOR privacy bug on Mac!

    Hi! I have tried to reach out to the Evernote team about this earlier, but I got no response. So now I will try here instead. If you press Cmd + space on your Mac, you can search for everything on your computer. And if you have Evernote installed, you can search for everything that's been written in Evernote, even if you're not logged in. Because when you do that search (on the Mac), you get a little preview/thumbnail that shows the some of the text that's been written in Evernote. In my case, I had a note with passwords in Evernote. And when I searched for the word "password" on my Mac, a small thumbnail showed up and revealed the first password in that note. And I had Evernote installed on my work computer, and even though I'm the only one using it, other people can access my computer when I'm not at work. This is a MAJOR privacy conflict in my opinion, and I really hope you will fix this as soon as possible. I have now uninstalled Evernote from my work computer until this bug gets fixed. Because this this is not good at all.
  7. Hey there, I have a question: I wanted to activate my user account for "Sticky Notes", but every time I press the button "request activation link" there comes an Error message: "The remote server has given back an error: (411) length required." If anybody has a solution for this problem, I would be very thankful if you could share it with me! Greetings Felix
  8. Bug Obscuring All Buttons

    As a basic member, I can't send in a ticket (which is honestly not good form, but whatever). However, I would like to ask about a particular bug that has only begun occurring over the last day and seems to obscure the button symbols throughout the app and even on my Mac menu bar as shown in the attached photo. Has anyone else had a similar issue, whether before or after any recent updates? Am I missing an update?
  9. I recently attempted to access the help files from my Evernote Windows desktop client and it took me to the Dutch language version of the help. If I tried changing to English I couldn't find a solution by either modifying the URL (to simply www.help.evernote.com or by adding in 'en' in the place of 'nl' in the PHP string of the URL). This has been somewhat of a recurring issue over years since the language may have changed to Dutch for whatever reason (I do speak Dutch, but it's a second language, and not my first choice for Evernote)
  10. Hi. Intermittently, EN displays the wrong folder name. What happens is that I have been looking in a particular folder, click on the folder name and select a different folder. EN pauses and then displays the selected folder, but the displayed name of the folder does not change. One problem from this is, for example, that I am looking at notes in my !Inbox folder, and I can't merge them because (it seems) EN still thinks that it is looking in the Trash folder. I get an option to restore the notes (again!) but no option to merge them. What gives? This happens even after rebooting the computer, too, BTW. Thanks!
  11. Hi. I'm a web developer and use the console a lot. Recently I've noticed I'm getting a lot of console spam and I had some time to do something about it today. I went through disabling every plugin in turn and narrowed the problem down to Evernote - sadly too because I use the **** out of Evernote. I love evernote it's awesome and disabling the plugin is a real pain. So here's the deets: Firefox 54.0 32-bit (this also occurs on Waterfox, which I tried this on). My machine is: Windows 8.1 Enterptise Core i5-4690k And here's the spam I get on every single page refresh.: XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/require/topFrame.js Line Number 1, Column 1: topFrame.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/Clipper.js Line Number 1, Column 1: Clipper.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/ContentPreview.js Line Number 1, Column 1: ContentPreview.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/Coordinator.js Line Number 1, Column 1: Coordinator.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/js/GlobalUtils.js Line Number 1, Column 1: GlobalUtils.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/Promotion.js Line Number 1, Column 1: Promotion.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/require/topFrame.js Line Number 1, Column 1: topFrame.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/Clipper.js Line Number 1, Column 1: Clipper.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/ContentPreview.js Line Number 1, Column 1: ContentPreview.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/Coordinator.js Line Number 1, Column 1: Coordinator.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/js/GlobalUtils.js Line Number 1, Column 1: GlobalUtils.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/Promotion.js Line Number 1, Column 1: Promotion.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/require/checkSimSearch.js Line Number 1, Column 1: checkSimSearch.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/require/pageVisible.js Line Number 1, Column 1: pageVisible.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/PageInfo.js Line Number 1, Column 1: PageInfo.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/tooltips/CustomTooltipEligibility.js Line Number 1, Column 1: CustomTooltipEligibility.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/require/checkSimSearch.js Line Number 1, Column 1: checkSimSearch.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/require/pageVisible.js Line Number 1, Column 1: pageVisible.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/PageInfo.js Line Number 1, Column 1: PageInfo.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/tooltips/CustomTooltipEligibility.js Line Number 1, Column 1: CustomTooltipEligibility.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/third_party/require/domReady.js Line Number 1, Column 1: domReady.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/require/isTest.js Line Number 1, Column 1: isTest.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/third_party/require/domReady.js Line Number 1, Column 1: domReady.js:1:1 XML Parsing Error: not well-formed Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/require/isTest.js Line Number 1, Column 1: isTest.js:1:1 I also got these errors when turning it on: Warning: attempting to write 6608 bytes to preference extensions.xpiState. This is bad for general performance and memory usage. Such an amount of data should rather be written to an external file. This preference will not be sent to any content processes. 1498662266874 addons.webextension.{E0B8C461-F8FB-49b4-8373-FE32E9252800} WARN Loading extension '{E0B8C461-F8FB-49b4-8373-FE32E9252800}': Reading manifest: Error processing background.persistent: Event pages are not currently supported. This will run as a persistent background page. 1498662266898 addons.webextension.{E0B8C461-F8FB-49b4-8373-FE32E9252800} WARN Loading extension '{E0B8C461-F8FB-49b4-8373-FE32E9252800}': Reading manifest: Error processing options_page: An unexpected property was found in the WebExtension manifest. 1498662266927 addons.webextension.{E0B8C461-F8FB-49b4-8373-FE32E9252800} WARN Please specify whether you want browser_style or not in your browser_action options. The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol. background.html XrayWrapper denied access to property "id" (reason: property has accessor). See https://developer.mozilla.org/en-US/docs/Xray_vision for more information. Note that only the first denied property access from a given global object will be reported. Please fix it, this situation is killing me!! Thanks Dan
  12. 대학시절부터 Evernote를 통해 정말 편리한 메모습관을 들여왔습니다. 저는 Table기능을 통해 일과 기록이나 여러 진행상황을 기록하는 편인데 이번 업데이트로 많은 불편이 생겼습니다. 아마 Emojis지원으로 인해 생긴 충돌문제인듯 합니다. 표 안의 첨부파일이 사라지는 경우 발생 2번째 줄에서 "위에 행 삽입" 버튼을 통해 줄 생성 시 그 윗줄의 Emojis 속성을 그대로 따라가는 현상. ; 예를들어 테이블 첫줄 배경색을 회색으로 해놓은 경우 배경색이 없는 2번째 줄에서 위에 행 삽입 시 배경색이 들어감. 표 안에 코드블럭삽입 불가 및 기존 코드블럭의 블럭 나눠짐 현상. ; 이번 업데이트 전에는 표 안에 코드블럭 삽입이 가능했습니다. 이번 업데이트 이후 새로운 코드블럭은 삽입 불가하며 기존 삽입되어있던 코드블럭은 줄바꿈에 따라 줄이 아닌 블럭이 나눠져서 보기 안좋게 되었습니다. 테이블의 Emojis 설정 시 첨부파일이 있는 경우 메뉴가 첨부파일에 가려져 안보이는 현상. 업데이트 하루만에 겪은 버그들입니다. 왠지 더 많은 버그들을 만날 것 같은 예감이 드네요..
  13. Glitchy icons error

    Please view attached image. App's functionality intact - just absurdly annoying to look at while working. Any ideas? Best, Justin
  14. Estoy usando Evernote para Windows 6.5.4.4720 (304720) Public en un estación de trabajo con Windows 8. El problema que tengo es que al estar editando una nota, el cursos pasa de forma aleatoria, en intervalos irregulares al campo de título. Cuando levanto la vista, tengo texto en el título que no debe ir ahí. Como digo, pasa a intervalos irregulares, pero frecuentemente, por lo que no puedo predecir o anticiparme al cambio de foco. ¿Dónde y como puedo reportar este error?
  15. Miscellaneous Issues

    Currently, I'm having an issue being able to delete text from my notes and I'm receiving the attached errors. I was going to submit a support ticket but I can't seem to do that either. (I'm not on Twitter so I couldn't submit anything there.)
  16. I just started using Chrome again on one laptop after Firefox was using far too much memory and CPU time for comfort, and noticed that the usability of the help and learning pages is vastly different if you use Chrome. This is my Firefox view on this laptop - notice the search bar? That's pretty important for looking up stuff, right? OK - now check out what I see in Chrome. No header, and no search; which means if the topic isn't on the front page, I have no way to find it. (Well OK, there's Google, but hey..) I also wonder whether this difference has anything to do with some folks' apparent inability to find the Support link, even though they're paying customers... If this is a settings issue I apologise - but meantime Chrome users - you're (maybe) missing out!
  17. Synchronise error

    Hi, I've upgraded tot Evernote Plus in februari and I still can't synchronise al my notes. Does anybody know what the problem / solution can be?
  18. Editing note error

    I've made the proper topic in the Spanish section. I hope in this forum I will get more atention. I can't get into any note. I tried everything. Erased cache, data, reinstalled rom, app, logged out, reset the phone, everything! But I still can log in Windows, Evernote Web and other phones. Btw, Android nor Evernote is updating or anything.
  19. Error de edición de nota

    Cada vez que quiero entrar a una nota me aparece un cartel emergente con el titulo "Error de edicion de nota" y a continuacion dice "El sistema de Android se esta actualizando, intentalo de nuevo en unos segundos." No puedo hacer nada para solucionarlo. Reinicie el equipo, lo saque de los Recientes, reinstale la aplicacion, reinstale la rom del celular, no actualice una version de la rom, sali y volvi a entrar en la cuenta, limpie cache y los datos de la app. Todo y aun asi mantiene el error. Esto nunca me pasó antes. Esto pasa unicamente con mi celular. En otro celular he podido entrar, tambien en Windows. Es importante aclarar: ni Android ni la app se esta actualizando.
  20. While editing a particular note, and doing lots of big edits at the same time (say replacing a whole lot of data at the same time), suddenly an error message shows up saying "Couldn't save the note [note title]" upon Evernote web, when it automatically tries to save the note. (Screenshot attached) Due to this, I've lost a large chunk of data from that particular note which I edited, as when I reloaded the note, the old data was lost and the new edits were not saved. This issue needs to be fixed. Possible solutions: 1) Either auto-save should be disabled and notes should be saved only if user clicks SAVE button. (Which is quite limiting the already available feature, not recommended) 2) Note edits should be stopped while evernote is trying to save the instance of note over web. (Another limiting solution, not recommended) 3) Note edits should be stored as cache so that even if the data connection (internet connection) is lost or if there is some error in saving the note over web, the data is retained over the web page which the User then can use again for saving the note after solving any saving or syncing error. Is any other solution possible for this problem? I must say, the problem is quite frequent in my case, as there are lots of big edits over one single note from one single login, without stopping for evernote to save the note. Do share your views.
  21. Hello! I recently joined Evernote for the sole purpose of communicating with my school via work chat through Evernote. Ever since I joined a week or so back I have not been able to send work chats but I have been able to receive them. I have tried using the android app, the internet on my phone and an actual computer. None of these things have worked and have all appeared with the same error: message cannot be sent. I really need this to be able to communicate with my class. Can anyone help? Thank you for your time.
  22. BUG FIX NEEDED

    BUG FIX NEEDED.... Hi Evernote, please fix the current bug on Evernote on iPhone 5s, Evernote opens for 4 seconds then completely shuts down, and when you open it looks glitched big time. Many thanks
  23. "Unable to open link Cannot open (null)://links." Message & Problem on IOS 10.4 IPHONE 6S i have this one note that I cannot seem to be able to open all the time on the mobile app due to the above message. It is a long note in which I have a lot of my checklists in. I've tried to copy and past text into a new note, uninstall and reinstall Evernote, and a number of other things, and I can't seem to find any solutions to prevent this message from allowing me to even edit the note! There is a screenshot attached. This is a big problem and I hope someone can help! Thanks so much for any help you can give!
  24. Camera attachment BRICKS devices

    After 2 or more years of using the paid version of this app, I cancelled my subscription. Why? Because the app causes errors across my devices, I load to capture a document that I need for my business, the first shot sometimes works... But by the second shot.... My phone is in boot loader, repeat boot loader, the phone could have 100% battery and still not restart, if you have less than 50% battery then you dare not use the app as it my phone needs a PC connection to be restored/ restarted. So is it your device? NO... My poor phone has undergone testing and flashing on numerous occasions, I swapped to iphone... same problem, iPad... Same problem, LG latest phone... Same problem, latest Microsoft... Same problem, brand new tablet with only Evernote installed... Same problem. This app has something seriously wrong with the code, I am very disappointed that the time has come to purge Evernote from all my systems, recall all devices within the business, flash them and find an alternative for our business needs. Since I ended my subscription I find that Evernote does not offer Support to FREE customers, they didn't pay attention to any of my correspondence while I was a member and this is a shame. 2 Years ago I was immensely satisfied with all its great features, which I'm going to miss... But like the rest of the world, I need my devices and apps working correctly. If someone can suggest an alternative vendor that has customer support, I am looking to be able to scan a document and view it across the business, possibly something compatible with Dropbox. Thanks
  25. For free basic users, there is no help by chat or e-mail (Upgrade for Chat-Support or E-Mail-Support), so i hope to find answer here on the forum. I wanted to upload a note with seven jpg images, that on my computer have together a total size of 23.8 MB (25,027,103 bytes), therefore being inside the upload limit of 25 MB per note for basic users (see https://help.evernote.com/hc/en-us/articles/209005247-What-are-the-system-limits-of-Evernote-), But unfortunately after the three first images where uploaded there was a pop-up window telling me i have to upgrade to save larger notes. Then i noticed down on the left (on note window) that the note size was already 18,1 MB, so i re controlled the three uploaded images on my computer, that told me they three had a total size of 2.32 MB (2,441,948 bytes). Why does Evernote try to cheat on size; to make me upgrade?