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Last night, when I attempted to open a note on my Android device that I had been writing for the past week, the note would not open. Then a message appeared that I was trying to sync a corrupted note, and gave me two options to recover the note. I selected the option to send the note to Evernote for analysis. Then I was returned to the Evernote home screen, and the content of the note was totally erased. The note still showed in my note list, but all content and the heading of the note were empty, and a red exclamation mark icon was displayed in the top right of the note on the note list, where normally an upward arrow displays if the note has not been synced. I have checked my trash folder in Evernote, as well as my Evernote account on the Windows application and Evernote web. The note does not display in any of these places at all, although the empty note with the heading "Untitled Note" still displays on my Android device. Therefore I am unable to use the note history function to retrieve the content that was in the note. I upgraded to Evernote Premium just to use this feature, but it does not help me. This note contained all of my writings for the last week. Evernote has erased a large amount of irreplaceable data, and I need to retrieve it. Please help me. This is one of three occasions that my writings on Evernote have been lost without explanation. I think that this kind of event negates the purpose Evernote. This is really an unforgivable error for an application which users rely on solely for the purpose of preserving their data. For this reason, I've begun looking for alternative applications.
In August of 2017 I searched Evernote on my Android device for a key word I had written recently in a note. However, the search gave no results. So I searched for other key words I had used, and also there were no results. Then I looked back over my recently saved notes and noticed that a week's worth of my notes were missing. I found that all my notes from 8/4/17 through 8/9/17 had disappeared. I checked on my Evernote Windows application and Evernote Web and the notes were missing there too. There were also no notes from that period in my trash. Does anyone have any idea how I can recover my notes? I already submitted a ticket... This is one of three occasions that my writings on Evernote have been lost without explanation. I think that this kind of event negates the purpose Evernote. This is really an unforgivable error for an application which users rely on solely for the purpose of preserving their data. For this reason, I've begun looking for alternative applications.
I have just noticed that all my notes for an entire week are missing, between 8-3-17 to 8-10-17. I have checked my trash folder and the desktop version of Evernote, and the notes are not there. The notes were made on the Android smartphone app (which is how I make all my notes). The Evernote app I am using is the latest version. Please help.