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Found 13 results

  1. How do you notify Evernote of a problem? Recently when i add a photo or document it just crashes the app after the photo is taken and is not in notes when app is reloaded.
  2. On my 64 GB iPhone 5S, running IOS 8.3, Evernote IOS app version 7.7.7.315717 (and on previous versions), when attempting to edit a note, it usually takes me three attempts to get the Select/Select All/Paste menu to open and stay up. The first two times I touch the screen, the Select/Select All/Paste menu will open and then immediately close, but on the third attempt, it stays open. Every once in a while, the menu will open on the first attempt, but that is unusual. Thank you, Chris Shaker
  3. Hi all, We released Evernote for iOS 7.7.11 this morning, and it should be available to everyone in the App Store shortly. This release contains an updated camera SDK, improvements to iPhone 6 Plus camera stability, and some fixes to iOS 9-specific issues. Camera improvements Updated camera SDKiPhone 6 Plus stability improvements - you may notice a lower resolution preview image while captures are processing, but the overall camera functionality is much more stableiOS 9-specific improvements Quick Note buttons on iPad are sized to fit the new landscape Calendar/Widgets viewVarious crash fixes (emailing a note, etc.)You can download the Evernote for iOS app from the App Store. As always, please let us know what you think. Cheers! PS: If you are running iOS 9 Beta and encounter issues, please leave feedback on this thread: iOS 9 - Main thread.
  4. Hi all, We released Evernote for iOS 7.7.10 this morning, and it should be available to everyone in the App Store shortly. This release contains a major update to the note list screen, an updated camera SDK, and share extension improvements. iPhone Note list changes New note button at bottom of note listsTap once to expose Photo, Text, and Reminder quick note buttons - tap one of those to create a new noteOr tap and hold the new note button and drag your finger to one of the quick note buttonsIf you change your mind, tap the X that appears in the bottom middle to close the quick note actions and return to the note listNote list view options are now in the overflow menu (bottom right)Notebook info is now in the overflow menu (if you're in a notebook)Shortcuts have moved to bottom left of note listReminders have moved to top of note listAdditional notable changes Changes to the way note attachments (audio clips, PDFs, etc.) are rendered within a note to workaround an issue that was treating the attachment as part of text and removing the attachment when using autocorrect or auto-suggest Share extension improvements including better handling of titles from Notes and web sites as well as improved performance for large web pages Updated Work Chat architecture in preparation for future features - this will necessitate a down sync of all messages on first launch after updating to 7.7.10 You can download the Evernote for iOS app from the App Store. As always, please let us know what you think. Cheers! PS: If you are running iOS 9 Beta and encounter issues, please leave feedback on this thread: iOS 9 - Main thread.
  5. Hi all, We released Evernote for iOS 7.7.9 this morning, and it should be available to everyone in the App Store shortly. This release contains even more updates for camera stability including an updated camera SDK. You should see less crashes, better recovery from crashes (just restart the app and continue), better performance in document recognition, and faster start to capture processing. In addition, Moleskine notebooks should be recognized more easily. Other notable bug fixes and improvements: Updated note list Title sort order to a more intuitive sort method (now using localizedStandardCompare for those that might be interested)Fixed some bugs with opening up web views (i.e. privacy policy, knowledge base, etc.)Fixed an iOS 7 bug when dismissing the "Great things start here" screenYou can download the Evernote for iOS app from the App Store. As always, please let us know what you think. Cheers! PS: If you are running iOS 9 Beta and encounter issues, please leave feedback on this thread: iOS 9 - Main thread.
  6. Hi all, We released Evernote for iOS 7.7.8 this morning, and it should be available to everyone in the App Store shortly. This release was also focused on fixing bugs and usability improvements throughout the app. Notable bug fixes and improvements: Fix for missing notes that would not down sync from the web service to some iOS clients for some usersFix for LinkedIn / CardMunch users unable to scan business cardsNew "Getting Started Tour" available for all new Evernote users. This is also viewable at any time in Settings > Getting Started TourImproved readability for note list view options menuWatch: Note view now displays up to 9k of text (up from 3k)Watch: Improved search results reliabilityYou can download the Evernote for iOS app from the App Store. As always, please let us know what you think. Cheers! PS: If you are running iOS 9 Beta and encounter issues, please leave feedback on this thread: iOS 9 - Main thread.
  7. Since downloading the new version on my iPhone (iOS not upgraded), the program closes whenever I try to take a photo of a business card. It takes the photo, shows the photo and then immediately crashes rather than saving the image or translating the text. Suggestions/ideas?
  8. Hi all, We released Evernote for iOS 7.7.7 this afternoon, and it should be available to everyone in the App Store shortly. This release was also focused on fixing bugs and reducing crashes around the camera, especially for the iPhone 6 and iPhone 6 Plus. Notable bug fixes and improvements: Camera crash under certain conditionsFix for "email sent" alert after canceling email my contact info when scanning a business cardReduced likelihood of TouchID/Passcode being unintentionally disabledAlert users that signing out of app will disable passcodeImproved error handling for notes that have exceeded the size limitFixed Apple Watch crash when changing checkbox state in a note with text existing before the checkboxMore reliable profile photo updatingRecently upgraded Plus and Premium users should no longer show as Basic users until app is relaunchedOne security fix. See https://evernote.com/security/updates/#ios for more information.You can download the Evernote for iOS app from the App Store. As always, please let us know what you think. Cheers! PS: If you are running iOS 9 Beta and encounter issues, please leave feedback on this thread: iOS 9 - Main thread.
  9. Since the 7.7 version of Evernote for iPhone came out, I've been unable to consistently capture text from my Moleskine Evernote Business Notebook. Am I the only one? Firstly, automatic mode just doesn't work. I can wait minutes for it to recognise the boundaries of the page, even when the notebook is open on a flat black piece of card. Notes - once captured - are inconsistently captured as either documents or photos. They're nearly never properly cropped, so I also can't successfully use the "To Do" tick box as it's either cropped out, or simply unrecognised. If I switch to manual mode, then the problems are similar. It becomes a cumbersome process as I need to select the type "document" for each page. Cropping is still poor, making the "To Do" tick box useless. Also, the OCR of captured pages has gone all to hell, possibly because of the problems in the capture process. I reiterate: all this worked just fine before 7.7. Before then, it was point, snap, title, file, find. Is there anyone else having these sort of issues? It's driving me insane as capturing these pages had become a valued part of my workflow.
  10. Hi all, Hot on the tails of earlier updates this week, we released Evernote for iOS 7.7.4 this morning, and it should be available to everyone in the App Store shortly. This release focused on fixing top crashes – including several relating to the camera – and other issues and annoyances. Notable bug fixes: Several camera crashesWork Chats not showing up in iOS (but appearing on other devices and clients)"Bouncy" keyboard when sending messages via Work ChatProfile images not being savedInability to open links in PDF contentInability to launch camera from from Today widget if viewed a note opened from Today widgetLots of behind-the-scenes bugs to make the app more robust and stable5/5/15 Update: Evernote for iOS 7.7.5 was released to the App Store this afternoon with a fix for business card scanning. I'm sorry for any inconvenience. You can download the Evernote for iOS app from the App Store. You can read more about the new and improved Evernote Premium and the new Evernote Plus on the Evernote blog: Introducing Evernote Plus and the new Evernote Premium As always, please let us know what you think. Cheers!
  11. Installed 7.7.5 today; iPhone 6+ with latest iOS. Using the camera to "scan" anything (documents, biz cards, post-its) causes the app to crash as soon as the image is captured. Same story as the last several versions, many of which claimed to fix these issues Is this issue being addressed properly? I'm starting to become rather frustrated, especially since I rely heavily on Evernote (Premium user). Scannable sort of works (it is not 100% reliable either), but I loathe the idea of opening a separate app to capture a document and then have to waste a bunch of time sorting multiple notes out later. EN added Scannable's functionality to the app, and it needs to "just work." I've seen lots of threads, but most describe more specific glitches - in my case the camera features don't work at all. Anyone else seeing a total lack of camera "scanning" functionality? Perhaps if we gather enough useful data, we could get something fixed.
  12. Hi all, Earlier today we released Evernote for iOS 7.7.2, and it should be available to everyone in the App Store shortly. This release was focused around the new and improved Evernote Premium, and the introduction of Evernote Plus. You can read more about the new tiers on the Evernote blog: Introducing Evernote Plus and the new Evernote Premium New Features in 7.7.2:Introduction of new pricing tier, Plus, and improvements to PremiumEvernote Plus includes offline notebooks, mobile passcode, and moreEvernote Premium now includes unlimited monthly uploadsWith this change, the Premium Settings menu has been removed“Offline Notebooks” can now be found in Settings > General > Notebooks > Offline Notebooks“Passcode Lock” can now be found in Settings > General > Passcode LockEvernote for Apple Watch improvementsSome business card notes were displaying the “mailto:” prefix for email addresses and “%20” for spaces in phone numbersLocation has been enabled for determining which notes to recommend on the WatchTo enable this, go to the Settings app > Evernote > Location > AlwaysNumerous bug fixes and improvementsImage size options in Settings > General > Camera were not being respected for some picturesUsing the Camera button from the Today widget was creating blank, untitled notesProfile names were not always saving after updating in Settings > ProfileNotebooks can be re-attached to work chat threadsOne security fixLearn more at https://evernote.com/security/updates/#iosYou can download the Evernote for iOS app from the App Store. As always, please let us know what you think. Cheers!
  13. This will be the 3rd time I feedback this. I've submitted a support ticket and commented on a blog post on Evernote without a response. The new camera function on the new Evernote app is not really smart as you might claim. In real life use, at least for me, it doesn't do anything that helps scan documents faster. It almost always capture the image before my camera focuses The camera flash is sometimes on and sometimes off even though I set it to "ON" It doesn't detect my Post-it® notes. It always recognize them as a black and white document or color document Yes, I can switch it to process as Post-it but the processing does make them look like the captured Post-its but merely a color document tagged as Post-it. It means, they are just like color documents, not Post-it images. I cannot save a photo unless I switch to manual because you guys at Evernote presumes everybody wants to take a picture of a document in auto mode What's wrong with the older camera function when I can mix and match the different kinds of images I want to capture, because I don't need the phone to help me recognize the document or card by analyzing the size or color or what. I've always appreciated how simple Evernote is and it helps me organize and process my information. I stuck to it despite some minor issues over the years, but now I'm getting the sense that the service and app quality in Evernote is slipping. When as you guys try to do more new things, the basic things really don't really need to change, it just needs to work well and fast for some of us.
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