Search the Community
Showing results for tags 'data security'.
Found 3 results
Hello Everyone, after using Evernote for over 4 years (professional and private), I had to make the decision to stop using it as from 2018. I live and work in Europe, and lately there has just been too much trouble with all the data protection laws, customers, data compatibility, missing features, etc that I decided to switch to a different solution for my work-related stuff. My question is: How long does it take for all the data I send to the Evernote servers over the years using the Evernote clients and/or Evernote web interface to be completly and permanently deleted? I know that Evernote support keeps telling users "when you move a note to the trash and then remove it from the trash, the note ist gone, and we can't restore it". That might be correct, but there are more people working at Evernote than support staff - what about admins and other IT staff? I expect Evernote made backups of their my data, and if they did, then my data probably won't be deleted immediately after i remove it from the trash, right? How long until the last backup that contained my (unencrypted!!) data is deleted?? I DO NOT ask how to delete my notes (I already did), but I need a legally binding statement of the exact date (or at least the end of a timeframe) to comply with local laws. Since I canceled my subscription in December support either won't answer my requests anymore, or they are very slow. Regards SK
The two questions I get more than any others when it comes to going paperless are as follows: What about backups (if for some reason, Evernote was not accessible)? Aren't you worried about security/identity theft/etc.? I was tempted to write a separate blog post for this but thought a post here in the forum would be good to better allow full discussion of these important questions. What follows is my personal take. Everyone has to gauge these issues for themselves. And let me be clear from the start: no one at Evernote asked me to write this post. This is based entirely on my own experience because I do get asked these questions a lot. Just look at the comment threads to the posts I've written. Backing up paperless data In all the time I've been using Evernote (well over a year) there has never been a time when I couldn't access my data. Evernote seems to have better uptime than a lot of other cloud-services I've used. In my day job, I'm a software developer and I know how difficult it can be to keep servers up and running. I give Evernote high marks for this so far. When they do have an outage, they announce it through several channels, among them: Twitter (@evernote, @evernotestatus) status.evernote.com That said, having worked in IT for 20 years, I've learned to plan for the unexpected. Here is how I ensure that I have backups of my data and access to my most important documents, even if Evernote is down. My data is not stored directly on my computer. At home, my data is not stored directly on my laptop but on a 1 TB external hard disk. If something happens to my computer, the data on the external disk is still safe and sound. My data is also backed up to the cloud. I use a product called IDrive which allows me to backup up to 5 machines and my WordPress website. The software works on Windows, Macintosh, etc. It runs nightly and I get an email when the backup is complete for each machine. I pay for a premium service that allows me to backup 500 GB of data. I think it costs me $150/year. Included in that cloud backup is the /user/[username]/Application Support/Evernote folder on my Mac. This is a bunch of local meta-data for Evernote that I can easily restore if I ever need to. Twice a year (usually 4th of July weekend and New Years) I use the "Export Notes From [Notebook]..." function to export all my notes (and related attachments) to an XML file that I store in a folder on the external hard disk (and which in turn is backed up to the cloud.) On my iPad, I have enabled the "Offline Notebook" feature for what I call my "Paperless Filing Cabinet" notebook, which is where most of my documents go. This allows me to access the notes and attachments in the Evernote app, even if have no Internet connection. These five things provide me with all of the backup security I feel I need. Sure, there are things that can slip through the cracks here, but with the exception of item #4, the above provides me with good, reliable backups with almost no labor on my end. Data Security, Identity Theft, etc. I get asked a lot about this. The truth is I don't worry about this much. That might be naive on my part, but I have learned over the years that a few simple practices go a very long way to protecting data and preventing things like identify theft. Here are some of the practices that I use. I understand that some people feel more strongly about this than I do and again, you have to do what makes you most comfortable. I always use SSL when transferring data. Evernote uses SSL when data is transferred over the Internet to their servers. That means the data is encrypted over the wire. I always use strong passwords. A strong password is one that uses a combination of upper and lowercase letters, numbers and symbols and does not contain an English word. It is also long, more than 12 characters at least. I change my password frequently. If I feel like I need additional security, I can encrypt documents using some other encryption application before loading them into Evernote. Of course, even the best practices can't always prevent a security breach. When I think about this eventuality, I liken it to the risk of someone breaking into my house and going through my (now non-existent) file cabinet. How can you protect against this? They've gotten through your physical security, they've breached your alarm system? What else can you do? Not much. I do have a rider on my homeowners insurance that protects me against identity theft and I've made sure that rider is adequate to cover any possibly losses. But the truth is I'm not worried that it will come to that, just as I don't worry that someone will break into my house. So there you have it! How I backup my paperless data and how I protect myself against unwanted intrusions. Have at it! Discuss! How do you handle backups? How do you protect your data? Are there better practices than what I've got here? I'm always interested in learning better practices and techniques.