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Found 2 results

  1. Shane D.
    Hi All, We often see posts and inquiries from users encountering issues with billing/payment, subscription, student discounts, or referral points Issues. In order to receive assistance with these types of issues you must open a support ticket as we cannot assist you with payment, billing, or subscription issues here in the discussion forums. The reasons for this are to avoid the dissemination of user’s private billing information within the forums, and because making changes to a user’s billing/subscription requires access to administrative tools that are only ava
  2. bennyblanco
    Hi, I recently renewed my premium prescription through iTunes but it is not working. I see that the $44.99 transaction has gone through on my bank statement but I am not able to use any of the premium features. Please help me out. Thanks
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