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Found 164 results

  1. 1. I'm new to this forum. 2. I haven't used Evernote for a few weeks. Maybe 2-3 months. 3. I get this when I open it: "The last time you opened Evernote, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?" I click "reopen" I get "Problem report for Evernote" I send it, I get "Evernote quit unexpectedly" Click "reopen" I go back to "The last time you opened Evernote, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?" And I then go round and round in circles. Have restarted my Mac. Doesn't help. I rather think that others may have come across this problem. Can anybody advise me, please? Thanks.
  2. I am running Mac OS 10.13.4 and Evernote 7.1.1. Never had a problem before, but now Evernote crashes on open. I deleted and reinstalled, but still not working. Is there a compatibility issue with High Sierra?
  3. Evernote Premium & Business operating on Mac App without issue. 2016 15 inch MBP w TB. Installed MacOS 10.14 Mojave Beta and now experiencing crash on start. Have uninstalled and reinstalled without resolution. Thoughts? (Other than “what did you expect with a Beta OS?”)
  4. I wouldn't attach my activity log here but, my evernote app for mac crashes whenever i open it up. 100% Doesn't happen on web version. What i did - I typed some text on the menu bar pop up window evernote. I rarely use the app but I use the menu bar window a lot. - I guess the text was there since last month? - I accidently save it using CMD + Enter - The internet connection was unstable. - I try to find the note on the evernote, so i open up the app - it seems it is working fine, Bus as soon as i click a note left, it CRASHES. every time since then. - The note that i was working on the menu bar window is gone, not saved. Like i said, I have activity log, so please contact me through email so I can fix this, and you can prevent this thing to happen to paid user... sounds fair enough?
  5. In my notes the links to websites do not work on my iPhone. As soon as I click on the link Evernote crashes and shuts down. When opening it again it asks me to send a report. Any ideas? tnx Rob
  6. Using Scannable 2.2 on an iPhone 7 running iOS 11.3.1. I used to encounter occasional crashes, but now have not been able to attempt any kind of image sharing or editing without the app crashing. As a result, I cannot access several images which I collected in Scannable. I have tried upgrading iOS and the app, closing and restarting the app, closing all apps, shutting down and restarting the phone. I have not yet tried removing and re-installing the app, as I fear losing the images I have scanned. Any advice on how to extract my scanned images would be very much appreciated. I don't have these anywhere else and they are rather important.
  7. I have an iPad mini 3 version 11.3. Evernote continually crashes on my iPad. Not problem loading on iMac and iPhone, but just iPad. I have reinstalled, and every time it opens it either says to send report to which I can't press anything for it to load somewhere else, or it automatically goes to "devices" but then nothing else comes up and just stays there and I can't exit out of it. Either way it freezes and can't access much else. Help! Thank you in advance...
  8. Even after I updated to 7.0.2, Evernote still crashes everytime I close the window. I'm using Mac High Sierra 10.13.3 OS. Anyone else having this issue and is there a fix for it?
  9. Hi everyone, I was trying to import some notes from my old laptop into my Evernote on my Mac, but Evernote crashed and when I reopened it, I lost all of my existing notes (on my Mac) from 2016 and 2017. My notes from 2018 were moved to trash so I could recover them. All my notes were in local notebooks, does anyone know where I can recover them? None of the notes are synced with the online version. I'm currently using Evernote 6.13.3 and I have NO backup on Time Machine Thank you in advance for your help! Sarah
  10. Both my iPhone and iPad apps are crashing suddenly. I deleted and reinstalled the iPad app and now it just freezes on the sign in page (won't even let me enter my login information) and then crashes after 30 secs or so. I am on the road and have no access to my information, so it's a bit of an emergency.
  11. My desktop version of Evernote crashed this morning and only partially recovered the data in my notebook. All files that were originally created before 2011 are there, but everything else is gone. The good news is that ALL OF MY FILES are still on Evernote Web but I can't figure out how to restore my desktop version from what's on Evernote Web. A simple sync did not make a difference. Can anyone please advise? I've read through what Evernote has shared on their help pages, but everything there points to restoring from a back-up that's already saved to the hard drive - my back-up on my drive did not do the trick (it only partially recovered) while I have no other offline back-up. I need to access what's on Evernote Web and get that onto my hard drive version. FWIW, I haven't opened up Evernote on iOS via my iPhone to see what's there. Thanks in advance for any help.
  12. Hi there, Web Clipper Addon lets my Safari 11.0.2 on High Sierra 10.13.2 crash completely, I could not even close Safari anymore, not even with force quit. Had to turn off the computer and restart before removing the addon. Any similar experiences? Any solution to the problem?
  13. [uPDATE] We just released an update, 5.8.13. You can download it here. This release has fixed: A bug that caused some preferences to be reset when upgrading from the 5.8.9 Beta A bug that caused some notifications to appear too often Thanks for reporting the issues! --------------------------------------------------------------------------------------------------- A new version of Evernote for Windows is available. You can download it here. Release notes for 5.8.12: Faster launch and sync Numerous fixes and stability improvements Fixed OCR bugs Fixed bug where YXBJ customers could not export some notebooks Fixed bug that caused text to be truncated in Account Info for some languages Fixed several bugs which caused the app to freeze 1 security fix -- learn more at https://evernote.com/security/updates#win Enjoy!
  14. The release of Sierra High MacOS is only a few dates away, and this software still crashes after several updates lately. Any plans to fix this ?
  15. Hello, since a couple of days ago, my Evernote crashes every time I start it. I have noticed that if I turn off wifi and stay offline, Evernote starts, I can see the list of tags and notebooks, but the list of my notes is empty (I have more then 5000) As soon as I connect to wifi evernote crashes I have tryied uninstalling and re-installing the latest evernote. It did not help. Any suggestion?
  16. Evernote Crashes in Latest Releases of Several Clients There are many reports of crashes in the latest versions of EN Mac, EN Win, and EN iOS. There are also many, many reports of sync issues across all EN clients. The stability of Evernote seems much worse to me that it ever has been. I don’t know what is causing all of these crashes, but I have to wonder if it has anything to do with the new “universe bending” features of Evernote Context, Work Chat, etc. You can view many of these crash reports by clicking on the “crash” forum tag at the top of this page. Here are just a few: Evernote 5.8.1.6061 crashing consistently on Windows Crash IOS 8.1.2 Evernote for iOS 7.6.2 Released Evernote Mac 6.0.5 Premium crash crash Evernote keeps crashing Evernote Premium Crashing on Yosemite
  17. I have reviewed and tried all the suggestions on the forums. But no joy. Evernote keeps crashing on my desktop. Mac Yosemite 10.10.3 It appears to be after "migrating files". If I launch and sign into a brand new account, all is well. Please. Any insights appreciated.
  18. When i try to make a new note in evernote, it just goes out of the app. It's still there but i can't make a new note.
  19. I am having problems with my Evernote app closing every time I want to take a picture into a note. I have to reopen the app and try again, sometimes on the 2nd or 3rd try the picture will actually stay in the note after the app crash but most of the time it won't. I have tried removing app, restarting phone and reinstalling. It did it with IOS 6; then I upgraded to IOS 7 - same issue. Currently am running 7.0.4 and have this issue. I have an Iphone 16gb 4S. I have installed every update possible for the evernote app and continues to do this (running Evernote 7.3.0.307130) I have Evernote Premium if that makes a difference. This has been going on for 6 months; I'm fed up. Love the app, but this needs to be fixed. Help!
  20. Recent update v8.4 on my iPhone 6s shuts down unexpectedly repeatedly as it tries to sync. I removed the app, reinstalled, and it went all the way through the sync before it crashed again. To I'm guessing this iOS 11 version wasn't properly tested in the last iOS 10 version. This has happened before, unfortunately. Back level testing is crucial because not everyone can or wants to update right away. All apps should be backwards compatible or leave the app store (in MLTHO). By the way, the crash just forces the app to the background; when you bring it back to the foreground, it tries to sync again and then crashes. It's fun for about 5 minutes, but then I get bored. I submitted a ticket, but the thought it could take up to a week for a response seems a little ... excessive. Or is it just me?
  21. Hi, Evernote persistently crashes on quit - necessitating Force Quitting. I've followed all the steps in the Help section but to no avail , including uninstall and reinstall. My system is OS X 10.12.6
  22. I've been trying to keep my Evernote backed up, and attempting to do so in multiple formats to ensure that I have something that can be parsed/imported later. With 4000 notes, including a large number of scanned images and PDFs, the current 32-bit Evernote application crashes when exporting all notes in "Single-page html" or web-archive/mht. It took me a little while to track down what was happening, but essentially Evernote is consuming a large amount of RAM during exporting those formats. The used memory increases until it gets to about 3.5GB and then crashes. The error messages in the activity log file look like this "date/time [pid] CBuffer: Failed to allocate xxxx bytes of memory." There should be a few of them before the app crashes. The computer has 32GB of ram, and could certainly support a temporary increased usage to facilitate the export. A 64-bit version would be nice to avoid these types of limitations. Thanks Keith
  23. Late-2011 MacBook Pro macOS Sierra 10.12.4 Deleted the app and reinstalled from the app store. Select the app...and the crash report will be visible before the EN program. Any Suggestions?
  24. Problem with Evernote on Windows 10 - Every time I add a new notebook or add anything to an existing notebook or note the application (v 6.4.2) crashes. The second I type anything or paste anything you get an immediate crash - the application just closes with no error messages. Everything used to work ok until about a week ago. I've uninstalled the application (including uninstall with Revo uninstaller) and reinstalled but the problem remains. Installing on another PC everything works fine. The web app also works ok. I've tried installing an older version but still get the same problem. Windows 10 sfc scan shows no problems, virus scan shows no problems, no other applications have a problem.... Not sure what to try next. Any advice welcome!
  25. Will not stay open. Continually reverts back to the iPad home screen after about 30 seconds. Tried deleting and reinstalling and still the same problem. I had no problem with Evernote until vs 7.6.0.
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