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Found 2 results

  1. EDIT: UPDATED 2/17/17 Hi y'all, Our development team is currently investigating an issue where some users are having trouble logging into the Evernote Web Clipper in Safari. When this issue occurs, a tab or window opens and closes and an error appears stating "You must sign in using the Clip to Evernote toolbar button before you can make clips." If you're experiencing this issue, please ensure your Evernote Web Clipper is updated to version 6.11* and your Safari Privacy settings are set to either "Allow from websites I visit" or "Always allow" (Safari > Preferences > Privacy > Cookies and website data). *If your Web Clipper isn't updated, please reinstall the extension by following these steps: Open Safari and select Safari > Preferences from the menu bar. Choose Extensions > Evernote Web Clipper > Uninstall. Quit and reopen Safari. Open Safari and install the Evernote Web Clipper from www.evernote.com/webclipper. If prompted to choose between installing the extension from the Safari Extensions Gallery or directly from the developer, choose Install from Developer. Navigate to Safari > Preferences > Extensions > Updates to ensure you have the latest version of the extension installed. If your Evernote Web Clipper extension is updated to version 6.11 and your Privacy settings are set to 'Allow from websites I visit' or 'Always allow' and you're still experiencing this issue, please submit a support request so our Technical Support Team can help investigate this further.
  2. Hello! I'm not sure if anyone else has this issue, however for about 3 weeks I can't log into Web Clipper anymore. Right now every time I press the clipper icon, it opens a new blank window and then closes it immediately, I never get to even try typing in my credentials. I tried reinstalling the add-on, no change there. Firefox version: 59.0.2 OS Version: Mac OS 10.13.4 Clipper version: 6.13.2
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