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Found 386 results

  1. Dear all, since a few days my app does not open and I am forced to work from the web but with the possibility of performing fewer actions. Could you tell me why? Thanks and best regards Alessio
  2. Hi, we're testing evernote at the moment and run into a couple of problems. We really would like to use evernote in our team, but there're a couple of things where we need technical assistance. One of the main problem is that we cannot reach the support, cause we cannot login into to help and learning platform. Would be great if someone could help us! Greetings Yannik
  3. Больше 5 лет пользовался версией Basic. Год назад перешли на версию Бизнес для 2х сотрудников. С самого начала не понял как разделить личный Аккаунт и Премиум при настройке электронных адресов. В итоге просто зарегистрировал новый @ на Google и назначил данного пользователя, себя, администратором. Второму пользователю отправил ссылку на Премиум, а сам остался без Премиум возможностей. Сейчас продлеваем подписку на Бизнес версии. Как настроить права Администратора,уже имея личный аккаунт в Evernote?
  4. Hi, A month ago I got a free business trial. Today my free trial ended and evernote took 220 GBP/Pound from my credit card! That is incredible! Does anyone have any idea about it? I want to cancel my account and take my money back. I am not a businessman, just a Phd student..... Please please please help!
  5. Has anyone else had issues canceling Evernote for Business? I used to love Evernote, but the aggressive sales tactics with multiple calls convinced me to try Evernote Business for my organization. It has not been a good fit. I tried to talk to someone but found that impossible. Now I am billed for an additional year for a useless product. What to do. To say that I have lost faith in a brand I loved for years is an understatement. Thoughts on how to deal with what feels like a ripoff?
  6. I'm trying to go paperless by scanning my business cards, documents, and receipts into Evernote (or transferring the already made PDFs into Evernote). Tagging seems like a great way to find these items without having to create an overly complex Notebook structure. However, I've noted lately that a lot of my tags are getting deleted on their own, forcing me to go over and re-add tags throughout my account ....over-and-over. Why is this happening? Does this have to do with how my account is set up to synchronize with Evernote? What option do I need to change so that tags don't get automatically deleted? I only want them deleted if done so manually. I did install Evernote into two other devices recently - an Android device and a second Windows computer. I always synchronize my files on my main computer before closing Evernote, but maybe the tags were deleted because after signing into the Android device or a second Windows computer, it didn't finish synchronizing, causing a problem?!?! I really want to trust Evernote's system, but I don't want to get down the rabbit hole too much if can't trust the back bone of how my files are organized to just go away on a whim! All help would be greatly appreciated. EDIT: The tags themselves still show up in my Tags section- it's just some of the notes have lost their respective tags. So all the business cards I have scanned, for example, are still in a notebook; However, random notes are missing the respective contact name and/or business name that corresponds with the business card note. *sigh*
  7. Hi I need help. I want to downgrade immediately from BUSINESS to PREMIUM, but cannot for the life of me get any support from Evernote. What's going on??? I've cancelled my on-going payment to Business, but want an immediate downgrade. I also want to ensure that nothing gets deleted during the downgrade. I try and call support, but as soon as I click the button, I get logged out..... Surely somebody from Evernote can help with this??? Hopefully there's someone helpful out there who can help with this. Thanks David G
  8. Today we're releasing a public beta of SureNotifier for Evernote Business: a service that keeps track of and notifies you of what notes have been changed within your Business account. Now you can always know when your colleagues are updating notes that are of interest to you. You'll know who changed each note, and when. The basic service is free for all Evernote Business users. To sign up or get more information, please visit www.surenotifier.com.
  9. I had decided to make the jump from premium to business and I am kind of shocked by the fundamental changes that have been made and a little disappointed thus far. My main concern is that there is no tag hierarchy: this was a fundamental to my method of organizing documents. now it seems I'll have to think of something different? It seems strange to not allow such a useful feature in the business account.
  10. I’m a long time user from Free account to Premium to Business Evernote is not doing significant updates to the product that allow this software to remain on the competitive edge of must wanted features. Things that are making me want to switch to another platform if this doesn’t improve or until BEAR releases a enterprise product. Evernote Business work chat SUCKS a) No notifications like any modern message app b) No floating message icon so you can COLLBORATE AND WORK via spaces? Bizarre omission c) takes a act of congress to add remove users in an active chat. It has the capability to be the perfect in app work chat but it SUCKS and hasn’t been updated to anything a modern floating point chat cliente does within a app. Literally collaborating with iWork or MS Office software is easier than trying to collaborate with work chat. Do you know what we have to do as business users export all EN file conversations to iMessage because work chat doesn’t allow you to do anything spaces is designed to do. It’s insane how bad it is and how bad it hasn’t been updated by now. EN Pencil support: I mean where is the support? Got a bunch of iPads want to take notes and not sketches because its crappy handwriting guess what....it’s incredibly limiting. Not only the writing pencil feature doesn’t allow you to have lined ruled pages and also doesn’t have a unlimited page option to write freely. Oh lets say EN gives the corporate differ to another solution message of use Penultimate. Well guys i have a great realization or you Penultimate hasn’t been updated with BASIC UPDATES OR ANY ATTENTION from EN for over a YEAR!!! That’s right folks no annotation no modern features the app looks like it did with a minor UI refresh for when iPads first came out with the jot script stylus’s. WHY ISNT THIS BEING UPDATED? Apple Watch Support? Well there is none lets say you want to take a audio note on your watch folks guess what....YOU CANT PLAY IT BACK ON YOUR WATCH LMFAO. That’s right the Apple Watch app has been pending a fix since the first gen Apple Watch and we are on series 4 from apple and still cant play a file thats recorded on the watch to playback on the watch speaker. TO DO LIST UPDATES!! That’s folks you take the tedious times to compile a to do list in EN guess what happens when you complete a box IT DOESNT STRIKE THROUGH ON ANY IOS DEVICE PERIOD. Not only that it doesn’t go away disappear or anything. You literally just created bullets for no reason and might aswell used the native device to do list because YOU CAN ACTUALLY COMPLETE A TO DO LIST AND WHEN YOU SHARE THOSE LISTS THE SHARED USERS GET NOTIFICATIONS!!!! WOW!!! Why on Evernotes green elephant hasn’t this been updated? Creating great tables? Guess what not on a iPad Pro Bud!!! Yes you can download MS Office and iWork and do full tables along with infinite cells and rows but on a new iPad which is more powerful than majority of laptops ENs software is so powerful it cannot create a tablet. Buisness users rejoice you pay per user for a product that cannot do a basic table but EVERY OTHER PRODUCTIVITY APP CAN DO THIS? What on Evernotes Green Elephant is going on here? Are you guys out of office indefinitely? Evernote Space changes notifications Do you have a business team that loves to edit things in difffent times; you ever want to keep up with the changes done to your notebooks and spaces well fear NOT you better check ever darn space’s dashboard but EN will give you ZERO and i mean ZERO updates via in app notifications to any Space, Notebook or note. THIS IS TRULY THE DEFINITION OF FACETIME!!! And when they finally come out with a big update...you know the one that encompasses what the users in the forums want....the ones that predate the iPhone 5S that haven’t been updated or the iPad 4 ..EN has your back with DARK MODE You guessed it the heck with all your must have features use the software as is with the comfort of dark backgrounds and lit PDFs that will surely make you forget all the lack of progression of this software. Keep on posting about spaces for personal or any updates IT WILL NOT HAPPEN!!!. By then BEAR will have created a product or anyone else thats roughly 10 years ahead of EN because as much as i love Evernote its simply not keeping up with anything MODERN. Will Evernote EVER UPDATE THIS APP????
  11. Major problem, and concern for me as it effects my Sales team. We are using Evernote for all of our business conversations in the Sales team, and putting notifications for when to follow up with contacts. The notifications are not showing up on my iPhone5 but show up on another users who has an iPhone 6. I followed information online to delete and re-install the app on the phone etc. I'm also not receiving notifications on my desktop when I have Evernote open at work. The syncing is a little delayed as well so it makes me think there may be a problem with our Evernote network or something. This is a big problem for me as I was relying on Evernote to keep the contacts and conversations organized for all the people I am reaching out to. Please advise some sort of solution. Thanks
  12. Hi, I'm not sure what I am doing wrong here, but when I click the +New Tag option in the main panel I don't get the ability to create a Tag. There isn't the +Tag option in the left hand menu panel (like there is in Personal). I can only create a Tag by adding a tag to an existing Note in a Notebook. Which leads me to another problem, can I have a Tag which doesn't have any active Notes? I'm not sure I am explaining this well but please asks questions for clarification. I am using version 6.1.2.2292 Cheers Rory
  13. I want to move a notebook from one folder to another and it keeps dropping the notebook in something called My Notebook or Notebook stack. Please help. Also - this company has the absolutely worst customer service I've ever seen.
  14. Hello, a business-account gets the possibility to have a private-account too. In the client on PC or MAC you can switch in the application between these accounts without an separate login comfortable. How it would be possible to realize it with the evernote- and scanapp on IOS? At the moment i have to login seperately at every time, when i have to switch to the private or business-account. This is a little umcomfortable when i use the scan-app. I also tried to work with sharing folders to get a workaround. But this is not supported an does not function properly. Who has made the same experience and is there any solution? Thank you so much Marc
  15. Aloha guys, so problem is, I wanted to check out if Evernote business is usefull for me, but it's not. Now i stuck on Evernote Business und have no Idea to get back to Premium. I already canceled the business payment. But now I stuck on the Business layout and can't move back to my full Premium Notebooks. I found that I should call support, but as soon I click on that button I get logged out. (I thought this problem is fixed, as I had this problem about a year ago). Hopefully some Evernote-Employee is going to help me here. have a good day.
  16. Hi, I am making a program for my company that uses your Thrift API and I finished testing with an Evernote Basic account. Now I want to test it with a Business account, but I can not create one in the Evernote Sandbox. I tried to enter the correct credit card info but it does not work. I says that it can not accept the credit card. The card is fine because I used it for creating a free business trial in Evernote Production. Can you please help me create a business sandbox account ? I would appreciate a lot your help because this is a critical part of my project.
  17. Now that co-editing expand beyond Google Docs into other competitive products, may we request that it be considered to be implemented by Evernote Business as well? It will add great value and assist ongoing projects running on Evernote. Thanks, Dvir
  18. I have an issue that is occurring occasionally when viewing notes with PDFs attached. (Which is almost all of them) This issue has presented itself after upgrading to version 5.9.0.8665. While I can describe it here, it's easier if you just watch the video. Here is a small description: A specific PDF appears at the very top of every note I navigate to. No matter what notebook I select and no matter what note I select. The same PDF appears everywhere. Pressing CTRL-Q and completely exiting Evernote fixed the issue. It has happened at least three times since I upgraded to version 5.9 You can view a video by clicking on the following link: (unless the forum filters out the link) http://www.evernote.com/l/AasVa6ypnhxIuqy6Qz0mszzqD9ILCIKgres/ http : // www. evernote. com /1/ AasVa6ypnhxIuqy6Qz0mszzqD9ILCIKgres/
  19. As the title says I want to directly import an ENEX file containing quite a number of notes. When I import a ENEX file it seems that it gets imported to the Personal side and I have to copy it to the Business manually. But I want to import the notes directly into one of the notebook in the Business. Is this possible? Am i just missing something? Thank you very much for reading my question.
  20. Hi All! We're very excited to announce the launch of Spaces for Evernote Business! We invite you to learn more from our CEO Chris O'Neil via his recent interview with Forbes: Forbe's Interview Check out this guide if you're looking for information regarding how to get started with Spaces, as well as this brief demo video. Make sure to check out the Event Calendar as we added some webinars to help our users get started with Spaces. Also, we've added special areas in the forums to report possible technical issues, or to provide feedback. If you encounter a technical issue, please go here. If you have feedback, please share it here. As always, if you have any other questions, feel free to reach out to me directly!
  21. Hello, I am looking to set up a business account and I have already paid for a year of the Personal Premium. It is saying on the registration page that I have to pay for the 3 seats I need and it doesn't appear to be taking into account I already have a paid account. Am I doing something wrong?
  22. Hi folks, I would like to use Evernote more in my business but I need to see a list of the notes sent by email with Evernote. Today, I keep the contracts signed in a folder on a hard drive. When I send a contract by email, I can keep the email attached to the contact on my CRM. I would prefer to store the contracts in Evernote, but unfortunately, I couldn't find the way to see the sent emails in Evernote. Is there a way to find the list of emails sent with Evenote?
  23. Hi - I currently use Evernote primarily as a searchable document repository for my small business. I want to be able to give access to a few separate users - it won't be many probably 3 including myself. However I do want these users to have different levels of access. I have one employee who will need to see documents in certain notebooks that will assist them in their day to day tasks. But I want to have separate notebooks that will contain all of the company financial and accounting information, which I do not want that employee to see but I do want to give access to my accountants. If I do upgrade from personal to business, is there a simple path to take the existing data I already have in the personal database into the business one? Thanks in advance
  24. Two Items specifically: 1. Be able to nest tags for organization purposes (i.e. - If I want a tag for each department, let me nest them under a top level hierarchy tag called "Departments" 2. Ability to lock down the creation and modification company wide so only Evernote admins (or other select people) can create or change Tags. I'm worried I'll end up with a billion random and closely related tags because employees mistype or slightly change (i.e -use a plural instead of a singular: 'New Designs' vs. 'New Design')
  25. I have about 5-6 business notebooks with about 7k notes in each, some containing large files. I arrange my files by a tag, and so when I select the tag in the 'search notes' box, it quickly finds the tag i'm looking for, but after I select it, it could take 30-60 seconds to wait until all the notes are pulled up. I'm using a Mac Sierra OS version 10.13.4 and the update mac software. It's getting to the point I can't use the software because of this lag. I would try the online site , but apparently you can't search by tag yet on the new portal. Anyone else having this problem? Any solutions? Thanks. I emailed customer service and they seemed to say they were working on it....
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